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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28643 results found

  1. When you will update your f**** game ? fdfdffdgfgfqgfg gg g fgfg sfg sg

    take money is cool but your software must be ok !
    black screens and so on !
    draft lose because of ****** team who create and update the game !
    fed up !

    1 vote

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  2. Godless Shrine not counting towards Shrine count

    Godless Shrine not counting towards Shrine count during gameplay

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. BO1でのランクの相違

    現在ダイヤモンド帯でBO1をプレイしているのですが
    今日だけで2回
    ミシックの方(しかも#ナンバー入り1桁や2桁の方)と当たっています
    仕様ですか?
    だとすればランク帯を分ける意味がないのではないでしょうか

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. Bring back the "Thanks!" Emote

    The "Thanks!" button was very handy for friendly competition when it was around. It feels weird not having it when someone says "Nice!" to a play, and responding "Nice!" back (where the "Thanks!" button used to be" feels like it could be taken the wrong way.

    3 votes

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  5. Remastered Format Bo3 Plea

    This is just a heartfelt plea – can we please, please enable Bo3 for the upcoming KLR Limited format? Let’s just try it, and see how the numbers stack!

    I've been musing on the reasons for limiting these supplementary formats to Bo1, and the only conclusion I can reach regards queues. But if data on overall Bo3 entrants suggests the numbers are insufficient to maintain two queues, could this result from there being only one queue in the first place? Is it not worth gambling (now, on a single short-term format) to test the waters and see whether more options…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  6. keep Bo3 cube draft up longer

    Once again I am sitting here excited to spend my gold and gems playing a fun format on Arena but I cannot do so because of an arbitrary decision to end Bo3 Draft earlier than Bo1 for the same format. Why do this? If the reason is queue times being long...who cares? I'd rather wait in queue for 20 mins to play a game I want to play rather than not have the option to play it at all.

    You are taking away a game mode from people who want it. I want to play Bo3 cube. If my only…

    2 votes

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  7. Lost draft

    Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.

    14 votes

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    2 comments  ·  Events  ·  Admin →
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  8. No triggered abilities were working.

    I have attached the log. I checked all the events. I had several cards with triggered abilities and none of them were activating my opponent had no cards which should've prevented them.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Opponent played banned card standard

    Opponent played Teferi, Time Raveler in standard on 8/21/2020.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Client Crashed during draft match

    Client crashed during a Quick Draft, rendering me unable to play my turn, and resulting in a match loss. Is there a way to reverse the loss so I can play the full Draft? Thanks!

    9 votes

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    3 comments  ·  Events  ·  Admin →
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  11. hire all new programmers that arent clueless , for example...

    this is just one out of 1000 scenerios where clearly the programmers are incompetant..
    casted granted.. it cant even show you all 15 cards, so i find a card finally but time is running out on the stupid worthless timer, so the card comes into my hand on the FAR RIGHT, which is where the game is programmed to DISCARD you! so ive got 8 cards so i have but a second or two to discard, so i click a card but it still wants me to click SUBMIT! but theres no time to click submit but the card is…

    1 vote

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  12. Social justice woman avatar with shaved head and beard ?????

    I was going to purchase a mastery pass for the first time, as I started late in the Zendikar season and like the game. However, today I was greeted with a non-binary social justice woman, sporting a beard and shaved head.

    There is no way that I will pollute my account with that. You have gone off the deep end, and are attempting to pander to a market which does not exist, with utterly disgusting identity politics. The avatar looks similar to someone who randomly ****** punched me on public transit, in our new lawless society. I play the game…

    1 vote

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  13. Need a more visible reminder for Events that are about to end

    As stated in the title. When there are multiple events active, some of them get pushed off the featured list on the front page. I had an active Kaladesh draft going (was at 6-1 I think) but kind of forgot about it because of the Cube and FNM stuff going on and was surprised to see that KLD had ended. There should be a more visible reminder that events you are participating in are about to end. This didn't 'hurt' me too much this time because I had already played out most of that draft, but I can imagine there…

    2 votes

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  14. weekly wins

    The weekly wins are just 15 like the daily wins ... it doesn't make sense win 15 games, that you can easily do it in just 1 day playing. It would be better there were more than 15, Even because after those it's impossible level up in the pass. You don't get any others exp points from nowhere.

    1 vote

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  15. see screenshot.. this is pretty typical for the disgusting lack of attention to detail of the programmers ..lazy programing is all it is

    um, most of the time trample creatures have a red aura that flickers, and at the very least it should be showing up as a symbol.. the fact that the card says ... does not tell me AANYtHING! um theres plenty of room in the upper left to put the numbers and more symbols etc.. putting just some of the symbols is not ok, if you dont want to put all the ability symbols then just DONT USE SYMBOLS at all and that way ill be forced to always read the card instead of relying on the stupid dam symbols..…

    1 vote

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  16. this is minor issue but... THE MUSIC NEEDS to STOP changing volume levels!

    the music is fine, its good, its nice, but i have it muted all the time now, why? because you guys decided its ok to play music that has lulls of near silence followed by super loud crescendos of super high volume! i shouldnt have to hire a DJ or be a DJ and constantly keep changing the volume up and down and up and down depending on which part of the music is playing. the music is supposed to be at a steady constant volume. so that way someone can set the music volume at a comfortable level and…

    1 vote

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  17. Valakut exploration/ Torbran, thane of red fell combo bug.

    The damage calculation for valakut exploration does not calculate properly when Torban is on the field. With 1 card exiled, valakut exploration does 3 damage, like it should. With 2-4 cards exiled, each card deals 2 damage. With 5-9 cards exiled, the damage is randomized, averaging about 1.5 damage per card. With 10+ cards exiled Torbran's effect is ignored, and each card only deals 1 damage.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Lost Tier Ranks in Brawl

    Hi, I played the Brawl event FNM at Home: Brawl. I won my game 2/2 and lost a Silver Tier Rank from 3/6 to 2/6.

    Seems like a bug, u guys maybe already know but just wanted to let u know.

    Regards

    3 votes

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  19. for the 100th time, list simple numerical stats somewhere in the corner like, HOW MUCH CONVERTED MANA YOU HAVE AVAILABLE, to save time !

    ive asked this so many times before, since we are all forced to play speed magic,instead of just taking our time... it is NOT that easy to count all of your available mana sometimes , especially when you have a lot of lands in play and artifacts etc! the game client already knows if i have 12 mana available for instance, so why do i have to waste precious seconds on my game timer to sit there and count all my mana just by eyeballing my untapped lands and artifacts! plus the fact that i should get this same info…

    1 vote

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  20. ANY CARD with x in the cost should ALSO have a button to click that says "MAX" ! so i dont have to waste time counting all my mana!

    ANY CARD with x in the cost should ALSO have a button to click that says "MAX" ! so i dont have to waste time counting all my mana!

    this is so OBVIOUSLY needed.. another thing that should have been added long long ago.. you guys used to have a button for plus 1 minus 1, then you geniuses decided to add a plus 5 minus 5, but you couldnt think of this MAXIMUM button ? for example yet again, heliods intervention, it asks what you want to do, you click gain life, it asks WHO to gain life, OMG…

    1 vote

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