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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28862 results found

  1. 3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Auto-Tap Overrides Manually Tapped Mana

    I cast the card Primal Might and target my Ghidora mutated on elvish mystic. I tapped all my mana manually and it when I click confirm for the amount I want pay and it auto taps my Ghidora instead of the mana I manually tapped. Causing me to lose.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. deck incomplete with cards i apparently own

    So the game says i have 2 Goldspan Dragons in my collection but when i try to build a deck with both, the game says the deck has missing cards, referring to 1 of the Goldspan Dragons.

    4 votes

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  4. Fix broken UI of lifecounter

    The life counter seems to be broken at a certain length of values.

    Please fix

    thx

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Witch Of The Moors

    During play where I am able to get multiple "Witch of the Moors" out. At the beginning of the end step with 2 of them in play, it should cause the opponent to Sacrifice 2 creatures. However there is a bug where if you select a creature to return from your graveyard it only picks up the first Sacrifice request.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. 1 vote

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    0 comments  ·  Events  ·  Admin →
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  7. Registration Button Disappeared

    If you make an error while registering (on a mac, iPhone xs OR Windows, tried all three).. the submit button disappears. If you get back to the login page, the arrow to get to registration is gone. Even if you restart, reinstall, login with another account and logout again.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Bug

    Marauding Raptor + PolyRaptor creates an infinite loop of card creation. Breaks the game

    1 vote

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  9. precombat autopass and phantom land

    Playing a draft and my friend is watching the bug too, the system autopassed my precombat phase twice in t3 and 4, and then I played a mountain and later I found that it is "phantom land", can not tap for anything just like what happened in the pic, later try to double click that mountain and it finally worked, but too late and lost the game, so shouldn't a draft token be compensated here?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. lands stuck above board

    was playing a premier draft event last night and my screen kept freezing--when I played a land it would get big as it was pulled from my hand, but would not appear in the land area of the board. Instead it clogged up my visuals for the rest of the game. I could use it as normal, but it would not do tap or untap animations.

    I lost multiple games due to this, after spending a lot of money on that draft.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  11. Suggestion: technical issues chat button

    Often when trying to play Arena at my in-laws' house I end up experiencing technical issues due to a combination of poor mobile network reception and my father-in-law's choice of AT&T as home internet provider. It sure would be nice if there was a way to convey to my opponent, "Hey, I'm not blowing you off while I'm off making a snack or distracted by the TV. I am sitting, staring at my motionless screen silently raging just as hard as you are, if not harder." Better yet, make it an automatic message that pops up whenever the game recognizes…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Basri Ket bug

    First of all, this is not a good place to submit bug reports.. this format is a nightmare. Anyway, I was using my Basri Ket planeswalker(the 3 mana one) with Anointed Procession on the battlefield. I minus 2'd the Basri, and attacked with 4 minions, meaning that on its own, Basri's effect will produce 4 attacking soldiers. With the Anointed Processions doubling effect, this should have produced 8 soldiers tapped and attacking, but when the effect resolved, only 4 soldiers were created. This is probably a simple bug to fix, and here is my file.

    1 vote

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  13. Votre jeu est pourri et bien en meme temps

    Votre jeu est pourri et bien en même temps.
    Pourri parce que tous vos produits sont chers, vous vous adressez à qui ? uniquement aux gens riches ou quoi ?
    Vous devez descendre vos prix de packs déjà :
    -1 Pack = 500 GOLD MAXIMUM ou 50 gemmes MAXIMUM
    - C'est quoi cette boutique de merde avec des prix exorbitant franchement ?? 1 sleeve =3000 gold, mais c'est grave du vol, mettez les à 1000 gold MAXIMUM.
    - Revoyez le prix de vos gemmes également c'est trop cher ! Et personne ne veut acheter vos bundles tellement que c'est cher…

    1 vote

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  14. Cannot claim decathalon prize

    I won a game as the event time was expiring in the Decathalon finals and the "claim" button is not there to receive the rewards.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  15. Product Suggestions

    Bug when searching in the card screen. Game instantly locks up , no search results and after 1-2 seconds hourglass symbol from game load sits. eventually have to force close.
    log included

    1 vote

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  16. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. No matery pass rewards after level 80

    1. When i level up i should get a card, at least uncommon. I did sometimes, but most often I do not. Before level 80 i had no problem with the rewards.
    2. PC
    3. no card reward when i level up (I even checked if it appeared in my collection even though it didnt appeared as a reward, but it did not
    4. i should get a card per level after level 80
    1 vote

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  18. 1 vote

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    0 comments  ·  Store  ·  Admin →
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  19. Powerstone Engineer

    Arena does not execute the card's instructions (on PC). When the creature dies, a Powerstone token is created but not tapped, allowing it to be used immediately.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Decathlon Final - Won 3 Preliminary Events, but No Finals Token is Available

    How do I enter the final? My 3 tokens from the prelim events are missing and there is no token to enter the final. It is supposed to be going on for another 5 hours.

    I won #3 (Mixed Sealed), #6 (Alchemy), and #8 (Traditional Explorer).

    1 vote

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    0 comments  ·  Events  ·  Admin →
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