MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28849 results found
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Incorrect Damage Calculation (again)
After patch, still getting errors when damage is dealt. Although this has been going on for a very long time so I'm doubtful it's going to be addressed.
Attacked by my opponent when I had 14 life. I block some of the attackers, three get thru dealing 13 damage and I lose match with -3 life. I should of had 1 life left as no other effects were dealing damage.
Attacked by a red creature. Had a white creature with Protection from Red and blocked with it. Both creatures died when my Protected one should of received no damage from…
2 votes -
Trample damage distribution
When I tried to assign trample damage between a creature and the opponent in a sealed match of Brothers' War the game froze. When I had restarted (and the app needed an additional 14MB download, despite being up to date earlier) my match was lost. Playing on PC.
2 votes -
Game loss in sealed
Hi,
I was playing third game of new sealed. Opponent was on play and the game remained stuck on waiting for opponent to choose whether they mulligan or no for like 5 minutes. Then I restarted client and I had another loss in sealed. Internet was ok whole time.
Thank you,
Jan2 votes -
Code Packs would not Open
I redeemed the code to get packs after the Brothers War prerelease at my lgs, but right now after the set has released on magic arena it is still not allowing me to open the packs, even after closing the game or buying another pack
2 votes -
Currently can't login
Currently can't login - it is saying Authentication failed for boomerangkevin
Not sure if it is just my account or not, as I know other people are logged in.
I have the correct password as I'm able to login to my wizards account here on the wizards forum.
2 votes -
Cant open packs on arenas that ive paid for
Let me open the packs I've obtained, crazy idea I know.
2 votes -
Not updating
My game is not updating for the new Brothers war
2 votes -
Invoke despair casted without mana or triggered at discard
Apparently my opponent casted Invoke Despair, or his land went to graveyard before casting it, or Invoke was triggered when dicarded by takenuma.
As you can see on the screenshots, opp. has only 4 mana, invoke is on graveyard and I have lost life. A 3rd party tracker lost the correct order of events after this, it doesn't show he played it but it notices my life lost.
From my side it looked lke his land card went to graveyard instead of to the board and then I saw my life go down and Invoke on graveyard. Might be possible…
2 votes -
unable to login authentication failed for username: Attach failed
I get this error message when I start Arena:
"Unable to login Authentication failed for 'username': Attach failed"No more description for attach. I have uninstalled Arena and installed it again, still does not work.
24 votes -
retrieving asset manifest
hi guys
im trying to play on macbook pro but the game get stuck on the screen retrieving asset manifest. what can i do?31 votes -
Bug with interaction of unmoored ego and necrophilia and else.
The spells mentioned above are examples that allow the caster to name a card to exile from opponent hand, graveyard and library.
However, very often the player that cast this spell want also to use that effect to see what is in the opponent library in order to gain advantage in the game. During a non digital game, the player that cast that spell is allowed to keep track of what was in the deck of the opponent by making notes.
Here on a digital format, it is impossible to make notes and to see what was in the library…
3 votes -
NEO Sealed deck "add to decks" not working
I bought a NEO sealed event and want to export my deck to play with a friend. When i click "Add to Decks" nothing happens (e.g. no sealed deck is added to "Decks"). I have 30 deck slots available.
15 votes -
Blank Cards After 7/7 Update
Cards appear black or blank during gameplay, such as mulligans or drafts.
6 votes -
Stuck on Retrieving Asset Manifest screen
Stuck on Retrieving Asset Manifest screen
Tried uninstalling/reinstalling. Playing on Pixel 4A. Never encountered this before but it seems many others have on Macs.- Start game
- Android - Pixel 4A phone
- Stuck on the initial "Retrieving Asset Manifest" screen for a very long time until it says "Error Updating Data, Please check your connection and try again". ( I was able to download other things with this same connection, on the same device)
- Should not be stuck on this screen.
- Screenshot attached
- Unplugged my router and modem, then plugged them back in. After Reconnecting, was able to get past the…
19 votes -
bot não joga
bot se recusa a jogar e trava o jogo
1 vote -
Bug
Loading Screen taking too long stuck each initializing loading and updating files
1 vote -
Clearer access to cards available in the formats
There is now some difficulty in distinguishing whether a card can be used on Historic or Explorer.
I want all cards to be able to see directly what formats are available. Like the MTGA's forbidden card, it performs very well.1 vote -
Opening Hand Viewer Stuck
Using Android device.
While waiting for my opponent to choose whether to mulligan, I used the slider at the top to view the battlefield. Once it was my turn to mull, it put me back into viewing my hand. The problem is that after the game started, the slider reminded at the tip and allowed me to view my starting hand, even after drawing and playing cards. Cards wouldn't be added or removed from the hand in the viewer, but transformed cards on the battlefield showed as such in the hand. Super weird.1 vote -
Zephyr Sentinel
Even thought Zephyr Sentinel hat flash and there is enough open mana open to cast it during opponents turn or combat. it is not possible to cast Zephyr sentinel and the opponents turn just ends sothat you missed your chance and left Mana open for the trick for nothing.
1 vote -
Quickdraft DU
About an hour ago, I was running quickdraft DU first play which I won. While waiting to second match the game crashed and when I tried to start MTGA again it crashed again, so I left the game for an hour. Now I was able to open it again but in my quickdraft progress there is already one loss, even though I wasn't connected to any oponent and didn't play.
1 vote
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