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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28849 results found

  1. game freezes and declares loss

    From the opening hand, even before being able to play a card, the game got stuck again and ended up declaring me the loser.

    During a History With Ranking game, the platform had caused a bug.

    The toss being done, I was going to be able to play my first turn when the screen partially freezes. I no longer have access to my cards and can no longer play them.

    The hourglass for timeouts runs out, then when it gets to the right end of the screen continues to run in place and Nix doesn't pass.

    After about 5 minutes,…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Torch Breath uncastable in Omniscience event.

    The emblem for Omniscience Draft says "You may cast spells from your hand by paying 0 instead of their mana cost". In theory, that means that you should also be able to cast spells from your hand by paying the usual mana cost.

    When I go to cast Torch Breath, however, I am not given that option. The only choice I have is which creature I want to cast my X=0 Torch Breath on.

    1 vote

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  3. Cosmetic shock lands with the space theme appears on edit deck screen but not in-game

    My cosmetic shock lands with the space theme appears on edit deck screen but not in-game. Why do you sell a product that isn't tested? I feel ripped off

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  4. No damage from Sheoldred

    My opponent controlled Sheoldred. I was at 1 life. I messed up and activated Tramway Station to draw a card. I drew a card, and Sheoldred's triggered ability to take 2 damage went onto the stack. I thought it was over, so I responded with Extract the Truth, choosing for my opponent to sacrifice an enchantment. They controlled no enchantments. Extract the Truth resolved with no effect as expected, but then Sheoldred's ability resolved and I took no damage. I subsequently won the next turn. Sorry to that guy. It was ranked...

    2 votes

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  5. Aron, Benalia's Ruin + Timely Interference

    In the 7th game of my premier draft (DMU) event, I played a kicked Timely Interference on Aron, Benalia's Ruin to force it to block my Keldon Flamesage. The defending player was not forced to declare Aron as a blocker. This resulted in the Aron living and contributing to my loss.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Sephara not granting Indestructible for creatures that Perpetually gained Flying

    Sephara grants Indestructible to my other creatures with Flying.
    I cast Priest of Possibility, which gained Flying when he entered the battlefield, but did not gain the Indesctructible that should have been granted by Sephara.

    Note: Priest of Possibility entered the battlefield after Sephara. Not sure the result would be different the other way around.

    2 votes

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  7. Mindlink Mech and Ward

    I crew Mindlink Mech using Armguard Familiar in response to my opponent's Intercessor's Arrest. They didn't have enough to pay but the ward didn't seem to have triggered, so my Mech got arrested.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Black screen after update

    Arena just updated and, after the mandatory update, doesn't start anymore. When I launch the game, all I get is the mouse cursor, that moves normally, on a black screen. No music, no titles, no messages, nothing. Just cursor and black screen.
    I'm running the game on Windows 7. Worked perfectly just before the update.

    31 votes

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  9. Bruenor Battlehammer

    Bruenor Battlehammer's free equip ability doesn't work since latest patch.

    33 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. sort by acquiring timestamp

    Let us sort cards in collection by timestamp last time acquired so it is easy to spot what we got recently if for whatever reason we skip through rewards/recent packs. Furthermore - if there is suspicious behaviour it would be easy to spot if card was awarded or not.

    4 votes

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  11. Bundle purchase bug

    I made a Bundle purchase with gold coins in game, and the cards did not appear in my collection, even though the gold coins were deducted.

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  12. [Mac OS] - Client is stuck at Login Queue

    Under Mac OS - 12.4

    Description: the client is unable to log into the account.

    Expected behaviour: After client is open, the user credentials are verified and if they are correct, client log to application

    Actual behaviour: After the client is open, the client displays a Login Queue message, "We are experiencing heavy load at the moment, and your login has been queued", it does not login regardless of how long the client is open

    NOTE: localization seems to be mixed, most of the message is shown in english, however the "Play" button, is replaced by "Jogar", mixing English to…

    6 votes

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  13. Alchemy and Historic

    Hello and thank you for taking the time to read this,

    I apologize for you have likely received numerous posts just like this.

    I have not been playing for very long, having started in 2019 upon hearing about a great free to play game called Magic Arena. I had always been interested in magic from afar since original Innistrad but had never been able to play due to pressure from my parents. My roommate in college always talked about Magic and when I played Arena it was an instant winner for me. It was a great way to learn before…

    29 votes

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  14. I can't read a card during a draft (only a token created by it is visible)

    The displaying of cards that create tokens got worse some time ago but never was annoying enough for me to report it, until I encountered a split card that creates a token during Decathlon 9 Omniscience Draft. This is pretty self-explanatory - just look at the screenshots. I'm not able to read the card during my draft, I have to check it on the Internet. My screen resolution is 1920x1080.

    1 vote

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  15. Cast Hold for Ransom

    While casting Hold for Ransom. Screen stuck.

    1 vote

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  16. Annointed Peacekeeper Does Not Activate Eye Indicator on Cards in Hand

    Cards that allow an opponent to see cards in one's hand are supposed to produce an eye indicator on each card that an opponent has seen. This does not happen when Annointed Peacekeeper is cast as it does when other cards that produce the effect when they are cast.

    1 vote

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  17. Loran of the Third Path cost mana to activate ability

    When I tapped Loran of the Third Path to activate its ability for an opponent and me to draw a card, the game tapped three lands for mana. The activated ability does not cost any mana.

    1 vote

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  18. not all (decathlon) tokens visible in the UI

    Not all tokens are decathlon tokens are visible (I have all 10) in the UI, also my play in points are not visible in the UI.

    1 vote

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  19. visual bugs during qualifier play in bo3

    While playing the event it was giving me visual issues which prevented me from playing properly. It would whiteout every block on the screen I could click. I’ve never seen the issue before.

    1 vote

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  20. game phase glitch affecting mana

    My stupid game took all my mana as I was making a 7/7 golem with mask of the jadecrafter which I needed to make sure I had enough blockers to stop lethal damage and it didn't let me do it fast enough and changed my phase automatically for me into combat making me lose all 7 mana that I just tapped!!

    1 vote

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