MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28835 results found
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1 vote
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Missing Cards
For the last 24hours all the cards that I have been buying and winning in prizes are not appearing in my collection or anywhere else. What can I do to have them?
1 vote -
Can't start the app with my brand new phone.
I just recently got a new phone the REVVL6, i transferred my Google account over to it and then tried to start MtG Arena but it won't even load. All i get is black screen.
I checked the ststem requirements, they're good (it's the latest android system) and i followed the troubleshooting steps on the Magic website.
Please help, this is my 4th time reaching out, I left a 1star review+request, sent an email, and contacted "support" , and i only get the same stock response to check the troubleshooting page.1 vote -
Enemy Planewalker won't show
The enemy's planewalker is not visible on the screen, so I cannot attack him.
1 vote -
historic
Please fix the issue that every time I select a deck from a main screen to play it will automatically choose the Historic mode even if it's a standard deck.
1 vote -
Opponent's turn burned my timouts in ranked
Player's turn lasted through three of their timeouts, then MY timeouts started burning off. Then, after waiting for SEVERAL minutes for hundreds of effects to resolve and counters to be assigned, after an already lengthy game, once their turn ended, and my turn began, I was immediately disqualified on time. Wasted probably 45 minutes playing that match, just to be disqualified because THEY somehow ran out MY time..... more and more I find excuses to stop wasting my time with this game. Already cut my play time to about 33% of what it was, due to having to constantly issue…
1 vote -
vote feature
Should be able to hover over cards and give them feedback. Eg Strict Proctor,
not a fun card. Let me thumbs down it to infinity so I feel like im not shouting into a void of "customer support"
1 vote -
Onlylands.com/mtg
It's so bad, i have to make a folder named #mtgfvckups , I will make a YouTube video with tons of my Print screen collection and tag you MTG. Views on this will be crazy! smh
1 vote -
Ashiok’s Erasure produces no result!
Ashiok’s Erasure produces no result! Nada. Nothing. Zilch. Zero.
IOS, version 2022.22.10.642.977745
1 vote -
Getting stuck casting Arcane Proxy prototype
When I cast arcane proxy its taking me to the screen to select if i am casting it in its normal mode or prototype mode, but clicking on the options does nothing, clicking cancel does nothing. entirely stuck. Forced to concede, has happened twice now.
1 vote -
Incorrect rules interaction between Mindlink Mech and Cemetery Illuminator
I crewed Mindlink Mech using Cemetery Illuminator and exiled a sorcery using it's newfound ability. Next turn after draw, i had a sorcery on top of my library ( I still had the original Cemetery Illuminator to see it), which i needed to cast to win the game. I crewed Mindlink Mech using Cemetery illuminator again (which still had the sorcery exiled under it), and couldn't cast the sorcery on the deck. I attacked, exiled another sorcery, and it still wouldn't allow it! I had not used the ability before that that turn, so there was no reason it shouldn't…
1 vote -
Freezing, lagging, dropped games, cards doing strange things
Here gizzards, another bug from me to you.
Notice I haven't been sending you money??
FIX YOUR GAME!! I have several tickets over the
years you won't address. No money until you do.1 vote -
Mill rule didn’t apply
I didn’t win as the opponents was milled out
1 vote -
Game is skipping turns on too many tokens
Hello, I just played a ranked game against an enemy using extreme amounts of tokens 300+.
And because the tokens took so long to be played (even with auto-accept) it counted down my time and skipped my turn!
Is that a wanted strategy by you developers?
FIX THIS!
2 votes -
Overloaded Ability Stack Results in Loss
I was playing Arena on mobile. I fought an opponent who was using Heliod, Sun-Crowned, Scurry Oak, and Prosperous Innkeeper to create an infinite stack. This resulted, for some reason, I cannot fathom, in my timers running out and my being counted as defeated, despite holding the advantage and not being the one responsible for the overloaded stack.
2 votes -
vanishing verse not working on tanglet Florahedron
as the title says i was not able to remove Tangled Florahedron with my vanishing verse. (Which was very annoying because i attacked with the plan to exile it before my creature dies...)
1 vote -
elspeth resplendent not legendary
opponent cast two elspeth respledent and the first one was not destroyed.
To Reporoduce:
1. case one elspeth respledent
2. on your next turn case a second elspeth respledent
NOTICE: first legendary elspeth respledent was not destroyed.expected: when a second legendary creature is cast the first creature should be destroyed.
2 votes -
Rith, Liberated Primevil bug - Excess damage not leading to dragon token being created on end-step.
Rith, Liberated Primevil bug - Excess damage not leading to dragon token being created on end-step.
This issue just caused me to lose a draft... I had a Sunbathing Rootwalla, blocked by 3 creatures: 2x 3/3 green beast tokens and 1x Golden Argosy. I had all 5 basic land types in play to trigger domain.
When I activated Sunbathing Rootwalla's ability, making him a 7/7, he killed the 2 beast tokens and left 1 damage on Golden Argosy, this should have been excess damage no? I damaged 3 creatures with 1 attack, killing 2 of them.
Yes the Golden Argosy…
1 vote -
Crash. Crashes again when i try rejoin.
Crash. Crashes again when i try rejoin. This would be a dealbreaker in competitive games
9 votes -
light up the night
- start main 1 with wind-scarred crag in play untapped (RW dual) and light up the night in hand
- play another wind-scarred crag
- turn auto-passed because it didn't recognize me having any valid plays to make, when LUTN X=0 is an allowable action, especially with two 2/1 creatures on my opponent's side of the table.
intended to use LUTN X=0 after playing my land for turn to kill opponent's X/1 creature, never got the opportunity.
12 votes
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