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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28312 results found

  1. Sparky bugged.

    1.   Play against Sparky's 🔵🃏
      
    2.   Android
      
    3.   Enchantment-Aura on Wall of Runes appears glitch-like.
      
    4.   For it not to appear glitch-like.
      
    5.   See attached
      
    6.   Not my job to do such.
      
    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Kicked spell visual indicator

    When an opponent casts a spell that can be kicked, it would be very useful to have a visual indication if they kicked the spell while it's on the stack.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. MTGA mobile froze while getting ready to draft

    MTGA mobile froze after I pushed “ready” and waited for the table to be ready in a DMU premiere draft queue, I restarted app and found myself in the middle of pack 1, when MTGA already has autopicked some trash cards ((

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  4. Kotoes and Sheoldred

    During a game I cast Kotose and exiled Sheoldred from my opponents graveyard and library. Then on my next turn I cast Sheoldred and was in control of it. Then I forced my opponent to draw a card at which point they should have lost 2 life. But I lost 2 life because they drew a card. I believe that because they owner the card in their deck it still treated me as the opponent

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. iPad/iOS Login Experience Could be Better

    The iPad and iOS login experience isn’t great. The keyboard covers the username and password fields and I also have to open up my password manager and search out my wizards.com password—it isn’t automatically suggested. Maybe FaceID/TouchID could be an option as well.

    2 votes

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  6. Alchemy Draft missing

    Had a premier Alchemy DMU draft go missing today after starting it yesterday (yesterday being 10/06/22) voted on other reports of the same issue but I'm not sure that is enough to ensure I am reimbursed for the lost draft so am creating my own quick report.

    2 votes

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  7. Usernames and Keywords

    No Usernames or Keywords are appearing since DMU Alchemy update

    2 votes

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  8. Arena downloads all assets from scratch on launch

    On my M1 MacBook Pro, Arena wants to download all 6GB of assets again on every launch. I've tried uninstalling and reinstalling Arena through the Epic Game Store. I also tried uninstalling Arena, deleting all files related to Arena in ~/Library then reinstalling.

    2 votes

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  9. Make the power 9 craftable for direct challenge and cube formats

    When I saw the initial spoiler that the "power 9 were coming to arena", I was on the edge of my seat reading more. Utter disappointment filled me when I learned that they were not in fact coming to arena, except in a very indirect manner via one card, Oracle of the Alpha. While this is still pretty cool, in my opinion this diminishes the main source of excitement.

    Anyone with any background in software engineering will easily understand that making these cards craftable is a trivial matter of configuration. The engine already supports drawing these cards, playing them, tapping…

    2 votes

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  10. Client froze during draft

    Client froze after I clicked "Ready". I tried to restart, but then it download and installed an update. When I got back into the draft, the computer had already made several picks for me.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. BUG

    After the 10/5/22 update,my premier draft deck of dominaria united is disappeared,just play one match

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Alchemy needs to stay out of Historic

    No one who plays Historic wants the nerfed cards Alchemy is bringing. Keep Historic as it is, with Alchemy as its own format. Otherwise me and my dollars are going elsewhere. We get that you're trying to be Hearthstone, but when you "rebalance" existing cards that have already been printed as such and then tell me I have to use them in my existing Historic decks, we have a problem.

    KEEP REBALANCING OUT OF HISTORIC. IF YOU NEED TO BAN A CARD, FINE. BUT IT SHOULD NEVER BE TWEAKED.

    This isn't that hard. Historic was fine. If you need to…

    22 votes

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  13. Scute Swarm Gamebreaking

    I see no one posted this, but its a bug people are abusing hard even in Play Queue, the combo of making 700 "Scute Swarm" tokens making the opponent timeout or even lag out of the game, instead of the caster being the one timing out, giving free wins by breaking the game, luckily i had ''Peer Into the Abyss + Underworld Dreams'' and a high end PC that left me with 3-5 seconds before timing out and ended up winning even when opponent was spamming emotes thinking he timed me out while game was also lagging hard, this needs…

    341 votes

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    150 comments  ·  Gameplay  ·  Admin →
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  14. Random Exiles

    Cards will randomly be exiled when they should leave the battlefield. This is preventing leaves the battlefield triggers from occurring. It has resulted in a loss or two which is frustrating.
    When a creature should die it is exiled instead. It has happened in many different iterations with no effects active that would cause the exile of the card. As a result this has lead to advantages among matches.

    3 votes

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  15. ランクの変動について

    プラチナ1の3勝にランクされていたが、1敗したところ、プラチナ4の2勝にランクが変動した。

    1 vote

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  16. Login issues after update

    Authentication failure after update

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. Login error

    I was drafting then it had the network error. I turned arena off and when i tried to log back on I keep getting authentication error when I try to login

    1 vote

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  18. 1 vote

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  19. System issues on evening (GMT) of 07/12/2022 caused buggy draft and game loss

    System issues on evening (GMT) of 07/12/2022 caused buggy draft and game loss
    System issues this evening caused a buggy draft and then bugs in gameplay leading to losses. Please refund me my 1,500 gems for cost of traditional BRO draft.

    1 vote

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  20. bug

    He perdido una partida de draft porque se ha congelado la pantalla en el anterior draft. He perdido en inferioridad de posibilidades, me parece injusto

    1 vote

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