MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28312 results found
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connectivity
Hi,
I have good internet but the game suddenly lost connectivity. I was waiting more than a minute to find another player to play a draft match, but it was taking that long that I restarted the game. When I finally got back in, I had an extra game lost on the draft which I even didn't enter. Could it be possible remove that lost from the draft?
Kind regards,
Kvaathe.1 vote -
Latest update has bug while playing causing no further game progress
While playing the hourglass timer won’t show but the emote and pets work. Game mechanics work. But will not go to next card phase. Thus wasting your time especially if it’s ranked and you lose rank because the issue. It’s happened 2 out of 5 games already. Fix it please
1 vote -
mtg arena bug
When playing the werewolf deck, the Kessig Naturalist will get locked up and unable to choose the mana color if it is killed before you choose which mana. This also applies for if it is exiled. This causes the game to stall out and burn up all time outs used. You are unable to do anything after declaring an attack, so trying to cast other spells for a combo attack does not work. Hope this helps fix the issue with the card. I have yet to see with any other cards that generated mana that kill them as a reaction…
1 vote -
iosのクロスプレイが出来ない
1.iosでクロスプレイをすると発生
2.iOS
3フレンドと対戦しようとすると必ず片方がネットワークエラーが発生し、対戦できない
4ありません
6回避策はなし
1 vote -
Card has a condition where I "win" the game, opponent has "can't lose".
I played Triskaidekaphile and had the trigger of 13 cards in hand to win the game. My opponent had some enchantment on a land that said "You can't lose and opponents can't win."
My card's victory condition was triggered, and they can't lose. This doesn't make logical sense. If my card says I win, I should win. At the same time their card says they can't lose. You shouldn't be able to have both conditions exist at the same time. One should take precedence over the other, or these conditions should not be allowed. Thanks.
1 vote -
numéros et cartes illisibles depuis des semaines. Je joue sur PC.
Les numéros dans l'interface principal ont disparu et les textes des cartes ont aussi disparu. Le jeu est donc injouable. Comment remédier à ce problème?
1 vote -
Banned cards
Cards that create unbreakable loops that need to be banned:
-Birgi, God of Storytelling
-Cabaretti Revels
-Rackateer Boss4 votes -
ICR not duplicate protected - received 5th copy
I recieved a 5th copy of Goldspan Dragon as an ICR instead of gems. I already had 4 copies...
26 votes -
New deck quest error
When I first logged in I got notifications of new cards that I received. It looked like what happens when you earn a new deck through the quest, but the deck doesn't show up in my starter deck list.
I then completed the new deck quest and got no rewards and the quest is on cool down.
I am on mobile.
2 votes -
BUG SUR ARENA
Votre site déconne!
Impossible d'expliquer le bug que j'ai eu. Et impossible de me connecter au service client!!!!
Je gagnais sur Arena et soudain, le site a fait que je perdais!!!!!
Ça fait deux fois que j'ai un bug sur Arena.
Faudrait peut être revoir le site!1 vote -
Daily task rewards A card which is full in collection
When I win 11th wins on PC,the daily task give me a card named Kumano faces Kakazan which is full in my collection.After that,I do not receive any compensation!Oh,Should daily reward gives players nothing?
The issue happens at almost 23:00,10/06.Please check it and recontact me.I expect that the problem will be solved.1 vote -
Geothermal Bog didn't enter the battlefield
I played a Geothermal Bog and it appeared to enter untapped, although I couldn't interact with it. I thought it was a visual glitch, so I passed turn. During the next turn I tapped it and nothing happened, beside the fact that the game registered it as if it had just entered the battlefield.
This is beyond outrageous, and it is the single worst glitch I've ever faced in this game. My gameplan was made around having two open black mana sources, and I lost the game because of this glitch. This is one of my favorite Draft decks and…
1 vote -
bug with xorn and jinnie fay
problem with xorn, jinnie fay, and treasure makers. jinnie fay says it makes that many tokens and having multiple xorns out i still only get one token.. i have a second deck that it doesnt do that but any other deck ive tried it doesnt recognize the effect
6 votes -
Wrong cards going into draft deck please refund
This bug has been posted, but I would like a refund on the draft. 6/23/2022 1:36 pm
I selected repeal and received hero of the pride later I selected Kunoros, Hound of Athreos and received some other card. This completely messed up my draft signals.
3 votes -
Daily Deal lists false discount
The daily deal for 8/23/2022 includes a mythic pack of Streets of New Capenna. It is listed as 15% off, but the actual discount is less than 12%. I guess I have to hope that this is mere negligence/incompetence, but regardless of the reason, players are owed recompense for this blatant false advertising.
3 votes -
Mac lag/slowness/crash in the latest update
All my Macs (more noticeable in Macbooks) started lagging as ****. Frame rate goes to 1 then crashes. This is a recurring problem that appeared this year and comes and goes between patches. Please fix it for good. The game is unplayable this way. Previous 2022 everything worked great. Even last patch was ok (still. not an amazing performance, but playable).
Now I just want to not play it anymore.2 votes -
Alchemy Cards in Draft
I´m a Paper Player that loves Commander and Draft.
From time to time I come back to Arena to play some drafts.Today I discorvered that some of the drafts are Alchemy drafts. It was not clear to me when I entered the draft. Afterwards I checked for clues about, but for someone unaware it was not obivous to see that the draft is Alchemy.
I hated the experience of this Alchemy draft.
It is absolutely horrendous to read all the specialisations.
Moreover I also hate that some cards are completely changed and have nothing alike with the paper version…3 votes -
Treasure Tokens Instant speed trigger
Treasure Tokens need to be useable at instant speed and at any time. 5 different times now I have more then enough treasures out to kill someone with the marionette master trigger and the turn skips right to end after the fabricate trigger with 2 essence scatters in hand. no ability to trigger the treasures at all to kill my opponent just an immediate auto pass to end of turn without having the auto pass on at all.
9 votes -
Anointed Peacekeeper tells me what opponent took with Siphon Insight
My opponent cast Siphon Insight and exiled a card face-down. I then cast Anointed Peacekeeper and one of the suggested cards to name was Destroy Evil, despite that card not being in my hand or my opponent's hand, or in either of our graveyards. After a few turns they cast the card exiled with Siphon Insight and it was indeed a Destroy Evil, so I think Anointed Peacekeeper is revealing info that should stay hidden.
1 vote -
upon winning in Diamond to reach Mythic, my ranking went to Diamond 4 instead. I'm playing on PC.
This happened last season and I thought maybe I was mistaken, but after it happening this season again, it did it again. Im on PC at the moment. The date is 12/6/22
1 vote
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