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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28312 results found

  1. Matchmaking broken

    Matchmaking does not work. I have tried Historic Brawl, Jumpstart, and Standard Ranked queues. I sit in the queues for minutes and can't get a match. Either nobody is playing or matchmaker is broken, both of which should be Code Red for y'all.

    38 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  2. black market tycoon

    trigger event missing from code for black market tycoon, not hitting opponent for 2 damage per treasure token at upkeep.

    3 votes

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    3 comments  ·  Events  ·  Admin →
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  3. frozen draft

    Client frozen during ranked draft.

    Hopefully a refund for myself and all of my draft partners. forced to leave draft and unable to drop from premier drafting because of the frozen draft state.

    6 votes

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  4. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. 1 vote

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  6. draft

    Hello I used a draft token to enter a BRO premier draft. I didn't play right away because I had to leave for work but I did finish picking my cards for my deck. I noticed when I played my first round on the next day that when I had my first match loss it recorded it as 2 losses on my draft. I don't know if this is a common bug but I have attached my log for reference.

    1 vote

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  7. Couldnt play land

    Server was interrupted, no issues at my end, then unable to play land

    1 vote

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  8. Game issue draft

    Hello i had a problem with my last draft game i dont why whether my opponent did some dirty trick or if it was just bug in a game i was abt to play a sorccery and suddenly the sign of clock appeared and i waited for like 6 mins then i restarded app and i got loose. Thanks for helping me out. Imran Quddussi

    1 vote

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  9. Артивский мститель не получает бонус как имитатор

    Имитатор не получает бонус +1 - +1 , хотя должен бафаться как солдат.

    1 vote

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  10. Matchmaking in historic brawl

    Seriously, fix it. Playing against decks you have no chance with is absolutely stupid. It will only drive players away. Sitting around and watching someone else play is not fun and continue to bring down the amount of people playing this game.

    1 vote

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  11. As many attackers as possible should be visible when declaring blockers

    In large board states, when declaring blockers some attackers are off the left edge of the screen. I didn't even know they were attacking because the screen does not prioritize showing the actual attacking creatures.

    1 vote

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  12. Neon Arcade Event/Styles

    I played the current event "Neon Arcade" alot and did not receive the Kodama Neon Skin/style I would like the skin & 2000 gems back. I played through it several more (about 4-6) times to try and get the skin but it never rewarded it. Dustin200#37657

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Regional Price

    Hello dear wizards, I am a humble player living in Turkey, There are many Magic lovers here, so many people want to buy card packs but it pains us because it is US dollar, many company adjusted their platform for regional price (Steam, Uplay, EA, and Blizzard also) I ask you please consider this, 99 USD is almost half of minumum wage here. I want to buy some stuff and support you also.

    Have a nice day

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  14. Lich's Mastery and Maze's End

    When an opponent activates the ability of maze's end with the proper gates in play, While I have Lich's Mastery in play the opponent still wins the game and this is not correct. Lich's Mastery states you cannot lose the game, It would need to be removed for an opponent to ever win.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Ninjutsu and first strike creature bug

    first strike creature and other no first strike creature attack, after first stike damege dealt ,active ninjutsu return first strike creature to hand, but ninja dont have damege in common combat damege step

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. MTG アリーナ 不正 プログラム シャッフル おかしい

    3戦中、1戦だけ勝たせるように仕組まれていて、残り2戦は対戦相手のあり得ない引き連発か、
    こちらのあり得ない程の土地事故(フラッド・スクリュー・色の偏り等)という
    乱数調整されたランダムに近いプログラムでは存在しないはずの「パターン」構成となっています。

    こうなったら、そのアカウントは不正操作が解除される事は無いので、
    アリーナをアンインストールして、二度とやらない方が良いです。
    アリーナの不具合というものでは無く、ウィザーズ社が意図的にやっていますので、
    今後改善される事は絶対にありません。

    アルゴリズムの問題なら対戦相手も同様の症状になるはずですが、
    ウィザーズ社のサポートは「意図したとおりにプログラムは作動している」としか言ってきませんので、
    「意図したとおりに不正しています」という事です。

    ※意図したとおりとは、どういう意味か?と何度も問い合わせしましたが、サポートがその質問に答える事はありませんでした。
    MTGのシャッフルは無作為がルールとして規定されていますが、
    このルールに適合している事を証明出来ない時点でおかしい話です。

    13 votes

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  17. Freeze game during a match

    Game freeze while playing premium draft SNC, after logging in i receive a loss.

    7 votes

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  18. "Thinking"-time/ time out by opponent

    Hi there,

    it is really annonying how long people need to "think" about their next move.I also found out the people are using that to fu>> off the other, especially when they know they are loosing.

    Please remove that or set the timer on 15sec or 20sec like. And when time is up the turn is directly over and not only the phase.

    That realy makes no fun.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Midweek Magic wildcard

    There have been times I have not gotten wildcards for cards rewarded from Midweek Magic games that I already had 4 copies of.

    3 votes

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  20. Master Duel is a better game

    As someone who has been playing Magic for the better part of 15 years, I can confidently say that Magic Arena has ruined any semblance of fun in Magic the Gathering I once felt. The economy is trash, the algorithm used to determine rng is flawed, the game modes are limited and unfun and the game itself which thrives on being a social experience is ruined by having faceless opponents with no interaction. Magic Arena is by far the most soulless experience I've had with any online tcg, ever. So many times I boot up Arena after not having touched…

    3 votes

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