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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28713 results found

  1. Jarsyl, Dark age Scion

    Unable to play 1 mana cost card from graveyard.

    1 vote

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  2. Farewell / Brawl Interaction

    I was playing Brawl today and had my commander in the graveyard for future play. I played Farewell and chose to exile my graveyard but I was not given the option to put my commander back into the command zone via 'whenever a commander changes zones' rule. I'm assuming Brawl is just a 60 card standard variant of Commander so I believe that rule to exist but I could be wrong. Either there is a bug with Farewell or you guys should really implicate the change zones rule from commander. My commander was Elas il-Kor, sadistic pilgrim if that is…

    1 vote

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  3. Didn't receive priority after Mishra's Foundry activated

    While my opponent had one creature out but also a Mishra's Foundry in their lands, I cast Invoke Despair. As I expected, they turned Mishra's Foundry into a creature, so that they could sacrifice it instead. I was going to react by getting rid of their Mishra's Foundry--but it went straight into allowing them to make their Invoke Despair selections. Doesn't the game usually give priority (without entering Full Control) if the opponent casts a spell/activates an ability? It cost me the game. Thanks.

    1 vote

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  4. Baral's cost reduction didn't affect a counter spell

    I tried using an Urza's Rebuff, with a Baral, Chief of Compliance on the battlefield, with nothing that would increase the mana cost, yet the cost reduction didn't go into effect

    1 vote

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  5. Gix's Command + Torbran

    mi oponente jugó Gix Command destruyendo todo lo de 2 o menos como una opción, y no mató su Talbrand. Por que pasa eso? si talbrand tiene poder 2.

    1 vote

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  6. Quest wont reset

    Has anyone found a fix for the third quest not resetting?

    1 vote

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  7. Login Freezes up

    I'm returning to the game after a long break, and I can't log in. When I try to login with my account credentials, I get a message that says, "Waiting for the Server..." with a circular loading icon. After a few seconds, the icon freezes up. Then the screen stays frozen for a while before ultimately telling me I have no connection and giving me the option to retry or log out. Uninstalling and re-installing the app has not helped. I have also tried creating a new account, but it tells me my email is already in use.

    2 votes

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  8. Opponent cast a spell targeting a creature of 3 or less mana that affected my 4 mana creature

    Opponent cast a spell returning a creature of 3 or less mana to my hand but it targeted a 4 mana blue god creature (im blanking on the name) he did it twice, i checked his cards at the time and nothing indicated that this was possible, yet he did it two turns in a row

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Wrong card shown in DMU draft

    While doing a DMU draft, the last pick of my first pack displayed wrong for the rest of the draft. I did not no if I was mistaken in what I picked of if it was just a bug. This made doing the draft more difficult not knowing what cards I had. In the first picture, you can see the Molten Tributary in my "picked cards". at the end of the draft, this card is seen in my pool but greyed out (picture 2). After trying to submit my deck, I got a network error (picture 3). After reloading the…

    3 votes

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  10. Prayer of Binding does not give life

    The life part of card named "Prayer of Binding" does not work properly.

    1. Cast Prayer of Binding in my main phase
    2. Target is legal on resolve, target opponent control was exiled
    3. Actual: I didn't get any life
    4. Expected: I should get 2 life
    3 votes

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  11. プレイ中のネットワーク切断

    フリープレイ・ランク戦問わず、プレイ中のネットワーク切断やフリーズの回数があまりにも多いです。一度再起動させて戻ると、自分のターンが飛ばされてたり、負けてたり散々な目にあってます。アップキープ・メインフェイズ等の行動の区切りやスタックに乗った状態・オラクル解決前など本来ならありえないタイミングで意図的に切断しているのでしょうか?早期解決お願いします。

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. french translation planeswalker

    Hello,

    There is a translation problem in french since september the 1st.
    Planeswalker cards have wrong type, it says "emblême" instead of "planeswalker légendaire".

    3 votes

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  13. Gam crashed during draft event

    Draft crashed during one of the games and I had to shut off the software, so I lost my gems for that draft. Is there any way I can get them back?

    3 votes

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  14. Cards Lacks Name

    Cards lacks name, type, power and toughness.

    3 votes

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  15. Dominaria draft showing wrong cards in the overlay

    Durinf my premier Dominaria United draft the overlay showed me the wrong cards and not the ones I had picked, which made drafting near impossible. I would like to get refund for the draft.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  16. Draft Pick showing as different card

    While drafting my p1p1 (Spara's headquarters) didn't display til the 2nd pack was passed to me. When it finally displayed it showed up as Syndicate Infiltrator which was the first card of pack 2. I drug it back and forth from my sideboard trying to determine if it was a visual bug or if I actually had the card and came to the conclusion that I actually had the card. When I went to submit my deck it was still showing as syndicate infiltrator, but it displayed an error submitting deck and when I came back to the deck screen…

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  17. Active Matches Check Failed

    Had game 1 of my draft well in hand. Arena crashed and restarted quickly. When it checked for Active Matches it failed to remember my game, and proceeded to load the initial scene. Counted it as a Loss. The whole process took less time than two ropes.

    Your Active Matches check doesn't work. This isn't the first time. Crashing is out of our control, and your programming is out of our control. Is this just a game of wishing and hoping that my time and efforts aren't wasted? My resources are valuable, and losing draft games for no reason is…

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. reconnected into a new game

    I disconnected in a arena cube game. After relaunching the game I reconnected into a game where instead of the 5 lands I had played with a developed board, instead both players had two lands. I now had cards out that were from my deck but I hadn't played in the previous game. I had already been at two losses. I have no idea what happened. I had a friend watching me play and he can confirm that this happened. Otherwise I would have questioned myself.

    1 vote

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  19. After many failed attempts to login, i was forced to do color challenges and lost gold and wildcards

    I tried to login from my computed, and the game crashed multiple times while attempting to do so. Later, I tried to login as well from another computer and mobile phone, without success.
    After many attempts, i was able to login from my devices, but I was forced to do the color challenges again. When I finished the color challenges, Inoticed I was missing gold (10k) and several wildcards from different rarities.
    I have no idea how this could have happened, and how can i get my WC/gold back...

    1 vote

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  20. Visual Bug after Draft

    After I completed a Brothers' War Alchemy Draft I looked at the select game mode menus and noticed a visual bug that was occurring with the symbols at the top of the UI.

    1 vote

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