MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28713 results found
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Restarting during updates (windows)
I have just finished getting my update done on PC.
It took me restarting the client approximately 20 times and downloading about 50-100Mb at a time before the client restarts itself.
Each time I restart I have to wait 3-4min for the client to complete "gathering local files." It then starts the download, goes for a short while. Then decides it is finished and tries to launch.
Extremely frustrating, perhaps related to remaining connected to a busy server?1 vote -
mirror of life trapping
- Give us the steps to reproduce the bug
a. play any creature that can be a legal target for "Lagrella, the Magpie" (for simplicity's sake, let's just say "Llanowar Elves")
b. an opponent has a creature in play that can be a legal target for "Lagrella, the Magpie"
c. play "Mirror of Life Trapping"
d. play "Lagrella, the Magpie"
e. target your opponent's creature and your creature.
f. mirror of life trapping trigger will always happen first, and there is no option to stack the triggers so that the targeted cards leave the battlefield to be exiled by Lagrella and…1 vote -
Saheeli, Filigree Master
Saheeli, Filigree Master + 1 ability is not drawing a card after taping the untapped artifact, I select the artifact, and click on submit but still no draw
1 vote -
Wrong revealed, top of the deck, card
2022.22.0.1685.974254
I have been using "the reality chip" for a while and when attached to a creature it should constantly reveal the top card of my deck and enable me to play that card. Unfortunately after one of the latest update, the top card preview is incorrect and it's stuck to the same card. I can still play it and when tapping the card I can see what's actually at the top of the deck but preview is wrong.
1 vote -
スタックに乗ったまま操作不能になる
アリーナオープン初日のキューブドラフトにて、「残忍な騎士」をクリーチャーとしてプレイした際、スタックにのったまま解決できず操作不能のまま時間切れで相手のターンになってしまった。次のターン以降もカードはスタックに乗ったままで再プレイできない状態。1ターン無駄にし、リソースを減らされた状態のまま進行した結果敗北。通常よりも高額な参加料金を取られてバグで敗北となるのは納得できません。参加料金の補填をお願いします。
1 vote -
スタック
アリーナオープン初日のキューブドラフトにて、「残忍な騎士」をクリーチャーとしてプレイした際、スタックにのったまま解決できず操作不能のまま時間切れで相手のターンになってしまった。次のターンもカードはスタックに乗ったままで再プレイできない状態。1ターン無駄にし、リソースを減らされた状態のまま進行した結果敗北。参加料金の補填をお願いします。
1 vote -
スタック
アリーナオープン初日のキューブドラフトにて、「残忍な騎士」をクリーチャーとしてプレイした際、スタックにのったまま解決できず操作不能のまま時間切れで相手のターンになってしまった。次のターンもカードはスタックに乗ったままで再プレイできない状態。1ターン無駄にし、リソースを減らされた状態のまま進行した結果敗北。参加料金の補填をお願いします。
1 vote -
Network Error - Unable to Update Deck. Try Again Later
I bought the explorer anthology just to build Kozilek Historic Brawl. I've tried since last night to create it and all I get is "Network Error- Unable to Update Deck. Try Again Later" I'm sooooooo frustrated please resolve lol I took the day off to play it and can't do anything =/
1 vote -
1 vote
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1 vote
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opponent did nothing then game ended
BUG RESULTED IN LOSS
Opponent did nothing, ran out of all of his extra time, but the match didn't end and it didn't become my turn
Eventually I closed the client and re-opened it to see what happend, and it got marked as a loss for me.
As it appeared to me, neither player made any actions in the game and I never lost connection to the server.
Uploading logs for the client after I re-opened the game.
1 vote -
Arena will not end game with no actions
Upon drawing opening hand an attempting to resolve my mulligan, the opponent did not respond, and eventually the timer ran out. The game did not end, and as we speak is currently still in a suspended state.
1 vote -
Extinguish the Light not gaining life due to Indestructible
I'm playing on Android. This occurred in a Premier Draft Dominaria United Alchemy
I cast Extinguish the Light on my opponents Sunbathing Rootwalla. My opponent responded with Battle Rage Blessing. The lifegain from Extinguish the Light didn't happen even though the lifegain is only predicated upon the mana value of the target, not it actually being destroyed.
In the screenshot provided you can see the mentioned instants in our respective graveyards, and myself at 1 life. We're it not for this bug I would have survived combat at three life with lethal damage on the return swing.
2 votes -
Game crashes
I'm used with crash issues with this game sometimes but today it's the third time and less frequently should be welcome.
The game freezes then nothing to do other than stop and launch again ...PC with WIN 11
2 votes -
Book of Vile Darkness not working with Damage from Opponent's attacks
OS: Windows 10
Version: 2022.20.10.4326.963269Book of Vile Darkness does not produce the 2/2 Black Zombie if damage is caused by an opponent's attack...only if it is self-generated.
This is not how it is supposed to work, given "Lost 2 or more life" should be both if self-generated AND (more common) caused by an opponent...
1 vote -
不正勝敗操作について
不正勝敗操作をしていない証拠を出して下さい。
サポートからここに書き込むように指示が出ています。
無視せずに誠意ある対応をしなさい。10 votes -
日本語版「勢いを挫く」のカード説明が不正な文字列となっている
日本語版「勢いを挫く」のカード説明が、
「#N(tap)ranslationNeeded」と表示されており、説明がわかりません。3 votes -
While drafting Arena shows different cards I did not pick instead of the card I picked
During draft I klicked on the rare p1p1 Drag to the bottom and read the other cards so my timer run out. To my surprise Arena showed me Fristfist Giant as the card I picked instead of the rare, so I drafted acording to this. After the draft I tried to suppmit a 40 card deck but Arena said there was a problem and I should try again later. When I went back to Deck Building the second Fristfist Giant was gone and I saw the rare in my pool. Before the rare wasn´t there instead there was a second…
3 votes -
No Jump In Tokens in Mastery pass
I cannot see the advertised Jump In Token rewards in mastery pass, only the extra boosters/IRCs.
They be added to our collection at a what levels?
3 votes -
Timeout hang and caused me to loose the match
Gameplay hung during my opponent's turn. The UI was still responsive but priority never came back to me to declare blockers
Attached are the logs and screenshot
Caused me to lose the match1 vote
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