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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28849 results found

  1. Card text box reading "ability #xxxxxx" and artwork is fblthp greyed out

    The midweek magic decks were also nameless with a greyed out fblthp

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. Pack has no rare and missing pictures

    I bought a pack of Alchemy today and it gave me an Alchemy Streets of New Capenna pack. I opened it and it did not contain a rare or mythic. Instead it contained a retro ichor wellspring. It also had several cards that were missing. It had pictures of "Totally Lost" with an error symbol on them. I wasted 1000 coins to not even get a rare.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  3. Game client does not close on exit.

    When I close the game, it freezes and I need to shut it by force through right click - Close window. Otherwise it gets stuck forever. Happened every day since last week.

    20 votes

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  4. jump in second pack option does not color match

    Jump In offered a second pack option that violated the color rules.

    First pack I selected Equipped (mono red).

    Second pack, it offered me Mechs (mono blue) , Treasure ( red green ) , or Brokers ( GWU ).

    Curious as to see what it did for land allotment, I selected the illegal brokers option, combining my mono-red with GWU. When I checked the land assignment, red wasn't prioritized at all - 3 R 3 G 3 W 3 U. (I was expecting 6,2,2,2 ). The dual lands covered all four colors (UR + GW) as expected.

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  5. Daily rewards not received

    Playojg on Android, currently I've received rewards for the first 3 wins of the day but after that the counter progresses but I don't receive any gold, xp or cards.

    6 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  6. Draft win not registering

    I played a premier draft game and won a match (after losing the first match), but the win did not appear to register.

    6 votes

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  7. Tutorial

    Wont let me complete the very last games of the colour play tutorial

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. No rewards for my premier draft of brothers swar

    I entered into a brothers war premier draft and had a bunch of wins and then maintenance happened. when it was completed I went back on and the event was gone and I couldnt complete my run. I think I had 6 wins and just lost my third game before maintenance. I checked my limited rank and it shows silver so the wins counted but i didnt get a reward. SourSkittles714.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  9. carte

    Bonjour,

    Je me souviens avoir reçu le Commandement de Gix comme récompense lors du midweek event d'il y a deux ou trois semaine et je ne la vois pas dans ma collection.

    Pourriez-vous remédier à cela en la restituant dans ma collection ?
    Par avance, merci.

    1 vote

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  10. wasteland

    i dont know what happens but i have just got the waste land card in mtg mail and every time i try to put it in my deck system 32 windows start to show up on my computer .

    1 vote

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  11. Getting really dissappointed

    In the last two months I bought gems for a few times so I could play limited.
    The price for gems is very, very high in my opinion.

    Lately there was nothing but trouble with the game, resulting in lost premier drafts because of several different bugs.

    This can't be a regular thing we just have to live with. I for one would like to see some of my invested money back - yet all I get is a "RepairAndRecharge" which seems like a bad joke for players investing real money.

    Wizards, what do you have in mind regarding these…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Sheoldred not properly giving priority during upkeep if you have another "on draw" trigger like Teferi

    So normally you could kill the Sheoldred with an instant spell during upkeep to avoid the 2 damage and you generally do get the option to do this.
    But when I had Teferi in play who also has a trigger when I draw a card I was forced to lose the 2 life from Sheoldred even when I killed it with an instant during upkeep.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Visual bug

    A visual bug appeared when I played the card Dread Fugue. I could not see my opponent full hand anymore or and their side of board bugged out. I couldn't see their creature or target it with my spells.

    I was playing on Android when it happend. Sadly I did not make a screenshot of the situation.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Brother's War Alchemy packs

    In the 6 free packs, Every rare I got 4 Fallaji Antiquarian's in a row (with a wild card mixed in) before on the 6th pack, with my limit reached, it gave me a different rare. While mathematically possible, this seems extremely unlikely and may be an RNG bug with your pack generation on this set.

    1 vote

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  15. Adventure of forgotten realm commander decks

    More Adventure of the forgotten realm cards from commander decks like Klauth unrivaled ancient, Vronidss rage of ancient

    1 vote

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  16. Avatars no longer "explode" when player loses

    When a player loses or concedes, normally, the avatar "explodes", however, since the release of BRO, for me, the avatar no longer explodes. The music does change, but since I'm often on mute, it takes several seconds for me to even realize my opponent has conceded, until the victory screen appears.

    Not exactly the most critical bug in the world (hence why I haven't posted it until now), but I've not seen anyone else talk about it, so was wondering if others had encountered it.

    1 vote

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  17. BUG - disconnected during draft and not able to login to resume it

    Hello,

    I was at the very beginning of my premium BRO draft and got disconnected after p1p1. I wasn´t able to login again after several attempts (still not possible).

    I´d like to get reimbursed for my gems.

    Thank you.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Brokkos Mutate didnt work

    While playing Brawl, I mutated Brokkos from Command zone over a Forest that was animated as creature with 3 +1/+1 counters using Nissa, Whos Shakes the World's ability. I would have imagined my new mutated creature to have total power / toughness to be 9/9. But instead it was 3/3.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. First mulligan and 2 cards to discard????????

    Tried to do a mulligan ( the first of the game) and the game ask me to discrd 2 cards.
    Bug??

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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