MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28859 results found
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Client froze during draft
Client froze after I clicked "Ready". I tried to restart, but then it download and installed an update. When I got back into the draft, the computer had already made several picks for me.
2 votes -
BUG
After the 10/5/22 update,my premier draft deck of dominaria united is disappeared,just play one match
2 votes -
Alchemy needs to stay out of Historic
No one who plays Historic wants the nerfed cards Alchemy is bringing. Keep Historic as it is, with Alchemy as its own format. Otherwise me and my dollars are going elsewhere. We get that you're trying to be Hearthstone, but when you "rebalance" existing cards that have already been printed as such and then tell me I have to use them in my existing Historic decks, we have a problem.
KEEP REBALANCING OUT OF HISTORIC. IF YOU NEED TO BAN A CARD, FINE. BUT IT SHOULD NEVER BE TWEAKED.
This isn't that hard. Historic was fine. If you need to…
22 votes -
Scute Swarm Gamebreaking
I see no one posted this, but its a bug people are abusing hard even in Play Queue, the combo of making 700 "Scute Swarm" tokens making the opponent timeout or even lag out of the game, instead of the caster being the one timing out, giving free wins by breaking the game, luckily i had ''Peer Into the Abyss + Underworld Dreams'' and a high end PC that left me with 3-5 seconds before timing out and ended up winning even when opponent was spamming emotes thinking he timed me out while game was also lagging hard, this needs…
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341 votes -
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Random Exiles
Cards will randomly be exiled when they should leave the battlefield. This is preventing leaves the battlefield triggers from occurring. It has resulted in a loss or two which is frustrating.
When a creature should die it is exiled instead. It has happened in many different iterations with no effects active that would cause the exile of the card. As a result this has lead to advantages among matches.3 votes -
ランクの変動について
プラチナ1の3勝にランクされていたが、1敗したところ、プラチナ4の2勝にランクが変動した。
1 vote -
Login issues after update
Authentication failure after update
1 vote -
Login error
I was drafting then it had the network error. I turned arena off and when i tried to log back on I keep getting authentication error when I try to login
1 vote -
Matchmarking completely down, force us to lose gold, exp and cards from the daily quests, that are gonna expire soon
give us our missed rewards back when you solve the issue please
1 vote -
System issues on evening (GMT) of 07/12/2022 caused buggy draft and game loss
System issues on evening (GMT) of 07/12/2022 caused buggy draft and game loss
System issues this evening caused a buggy draft and then bugs in gameplay leading to losses. Please refund me my 1,500 gems for cost of traditional BRO draft.1 vote -
bug
He perdido una partida de draft porque se ha congelado la pantalla en el anterior draft. He perdido en inferioridad de posibilidades, me parece injusto
1 vote -
connectivity
Hi,
I have good internet but the game suddenly lost connectivity. I was waiting more than a minute to find another player to play a draft match, but it was taking that long that I restarted the game. When I finally got back in, I had an extra game lost on the draft which I even didn't enter. Could it be possible remove that lost from the draft?
Kind regards,
Kvaathe.1 vote -
Latest update has bug while playing causing no further game progress
While playing the hourglass timer won’t show but the emote and pets work. Game mechanics work. But will not go to next card phase. Thus wasting your time especially if it’s ranked and you lose rank because the issue. It’s happened 2 out of 5 games already. Fix it please
1 vote -
mtg arena bug
When playing the werewolf deck, the Kessig Naturalist will get locked up and unable to choose the mana color if it is killed before you choose which mana. This also applies for if it is exiled. This causes the game to stall out and burn up all time outs used. You are unable to do anything after declaring an attack, so trying to cast other spells for a combo attack does not work. Hope this helps fix the issue with the card. I have yet to see with any other cards that generated mana that kill them as a reaction…
1 vote -
iosのクロスプレイが出来ない
1.iosでクロスプレイをすると発生
2.iOS
3フレンドと対戦しようとすると必ず片方がネットワークエラーが発生し、対戦できない
4ありません
6回避策はなし
1 vote -
Card has a condition where I "win" the game, opponent has "can't lose".
I played Triskaidekaphile and had the trigger of 13 cards in hand to win the game. My opponent had some enchantment on a land that said "You can't lose and opponents can't win."
My card's victory condition was triggered, and they can't lose. This doesn't make logical sense. If my card says I win, I should win. At the same time their card says they can't lose. You shouldn't be able to have both conditions exist at the same time. One should take precedence over the other, or these conditions should not be allowed. Thanks.
1 vote -
numéros et cartes illisibles depuis des semaines. Je joue sur PC.
Les numéros dans l'interface principal ont disparu et les textes des cartes ont aussi disparu. Le jeu est donc injouable. Comment remédier à ce problème?
1 vote -
Banned cards
Cards that create unbreakable loops that need to be banned:
-Birgi, God of Storytelling
-Cabaretti Revels
-Rackateer Boss4 votes -
ICR not duplicate protected - received 5th copy
I recieved a 5th copy of Goldspan Dragon as an ICR instead of gems. I already had 4 copies...
26 votes -
New deck quest error
When I first logged in I got notifications of new cards that I received. It looked like what happens when you earn a new deck through the quest, but the deck doesn't show up in my starter deck list.
I then completed the new deck quest and got no rewards and the quest is on cool down.
I am on mobile.
2 votes
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