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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28859 results found

  1. BUG SUR ARENA

    Votre site déconne!
    Impossible d'expliquer le bug que j'ai eu. Et impossible de me connecter au service client!!!!
    Je gagnais sur Arena et soudain, le site a fait que je perdais!!!!!
    Ça fait deux fois que j'ai un bug sur Arena.
    Faudrait peut être revoir le site!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. 2 votes

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    0 comments  ·  Events  ·  Admin →
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  3. Daily task rewards A card which is full in collection

    When I win 11th wins on PC,the daily task give me a card named Kumano faces Kakazan which is full in my collection.After that,I do not receive any compensation!Oh,Should daily reward gives players nothing?
    The issue happens at almost 23:00,10/06.Please check it and recontact me.I expect that the problem will be solved.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Geothermal Bog didn't enter the battlefield

    I played a Geothermal Bog and it appeared to enter untapped, although I couldn't interact with it. I thought it was a visual glitch, so I passed turn. During the next turn I tapped it and nothing happened, beside the fact that the game registered it as if it had just entered the battlefield.

    This is beyond outrageous, and it is the single worst glitch I've ever faced in this game. My gameplan was made around having two open black mana sources, and I lost the game because of this glitch. This is one of my favorite Draft decks and…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Gems instead of rare without full set

    I opened a pack of kaldheim that I bought with gold and instead of a rare, it gave me 20 gems and said I had all the rares in the set. This is not true, I am missing a single copy of about half the rares in kaldheim and a playset of almost all of them.

    4 votes

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    2 comments  ·  Store  ·  Admin →
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  6. bug with xorn and jinnie fay

    problem with xorn, jinnie fay, and treasure makers. jinnie fay says it makes that many tokens and having multiple xorns out i still only get one token.. i have a second deck that it doesnt do that but any other deck ive tried it doesnt recognize the effect

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Wrong cards going into draft deck please refund

    This bug has been posted, but I would like a refund on the draft. 6/23/2022 1:36 pm

    I selected repeal and received hero of the pride later I selected Kunoros, Hound of Athreos and received some other card. This completely messed up my draft signals.

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  8. Daily Deal lists false discount

    The daily deal for 8/23/2022 includes a mythic pack of Streets of New Capenna. It is listed as 15% off, but the actual discount is less than 12%. I guess I have to hope that this is mere negligence/incompetence, but regardless of the reason, players are owed recompense for this blatant false advertising.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  9. Mac lag/slowness/crash in the latest update

    All my Macs (more noticeable in Macbooks) started lagging as ****. Frame rate goes to 1 then crashes. This is a recurring problem that appeared this year and comes and goes between patches. Please fix it for good. The game is unplayable this way. Previous 2022 everything worked great. Even last patch was ok (still. not an amazing performance, but playable).
    Now I just want to not play it anymore.

    2 votes

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  10. Alchemy Cards in Draft

    I´m a Paper Player that loves Commander and Draft.
    From time to time I come back to Arena to play some drafts.

    Today I discorvered that some of the drafts are Alchemy drafts. It was not clear to me when I entered the draft. Afterwards I checked for clues about, but for someone unaware it was not obivous to see that the draft is Alchemy.

    I hated the experience of this Alchemy draft.
    It is absolutely horrendous to read all the specialisations.
    Moreover I also hate that some cards are completely changed and have nothing alike with the paper version…

    3 votes

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  11. Treasure Tokens Instant speed trigger

    Treasure Tokens need to be useable at instant speed and at any time. 5 different times now I have more then enough treasures out to kill someone with the marionette master trigger and the turn skips right to end after the fabricate trigger with 2 essence scatters in hand. no ability to trigger the treasures at all to kill my opponent just an immediate auto pass to end of turn without having the auto pass on at all.

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Anointed Peacekeeper tells me what opponent took with Siphon Insight

    My opponent cast Siphon Insight and exiled a card face-down. I then cast Anointed Peacekeeper and one of the suggested cards to name was Destroy Evil, despite that card not being in my hand or my opponent's hand, or in either of our graveyards. After a few turns they cast the card exiled with Siphon Insight and it was indeed a Destroy Evil, so I think Anointed Peacekeeper is revealing info that should stay hidden.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. upon winning in Diamond to reach Mythic, my ranking went to Diamond 4 instead. I'm playing on PC.

    This happened last season and I thought maybe I was mistaken, but after it happening this season again, it did it again. Im on PC at the moment. The date is 12/6/22

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. I can't play brawl

    Brawl is currently not letting me join matches and I have no idea why, internet is obviously working and I have no VPN or adblocker interfering with connection

    1 vote

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  15. Reconnected to a Game I hadn't Started

    I had to get off my Computer after a lost game. Left the Defeat Screen up for at least 20 minutes. When I came back to the computer, I clicked through as normal and queued for the next game in my Draft.

    Realizing I had left the game running for quite a while, I canceled out of the Search, got back to the Main Menu, and closed the game using the Top Right Menu.
    When I reopened the Game, I was immediately reconnected to a game I had never started - Clearly although I had left the Queue, I had…

    1 vote

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  16. Game slows down when using a 'Streets of New Capenna' sleeve

    1. Give us the steps to reproduce the bug

    Play a game using 'Streets of New Capenna' sleeve

    1. Note which platform you’re using (PC, Mac, Android, or iOS)

    PC Windows10

    1. Enter the actual results you’re experiencing

    Game runs slow

    1. Enter the expected results of the feature

    Game runs faster

    1. If you found a workaround, please add workaround steps.

    use other sleeves

    1 vote

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  17. Einen Abspann in den Optionen hinzufügen (This is german language)

    Einen Abspann mit allen die am Spiel mitgewirkt haben in den Optionen einfügen. (This is german language)

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. bug

    "A few minutes ago my opponent attacked with two Werewolf Pack Leaders into my two Soul-Scar Mages. They both triggered. I responded with a Shock to one of them and a Stomp (Bonecrusher Giant's Adventure) to the other reducing their power/toughness to 1/1 (due to Soul-Scar Mage's effects). Their total combined power when the trigger resolves is TWO, not six. TWO. Guess what? They drew two cards anyway! I know this doesn't work this way because I've had similar incidents where my attacker's power was shrunk before a Pack Leader trigger resolved and I didn't get to draw my cards…

    1 vote

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  19. bedevil

    everytime i cast bedevil it crashes my game
    2022.21.10.4390.972292

    1 vote

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  20. Ranked match froze and ended without results.

    Traditional standard ranked match froze. Timer stopped counting down and couldn't interact with anything on board. Restarted client and the match was gone. Couldn't rejoin and no daily wins credit.

    5 votes

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