MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28861 results found
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Gixian Puppeteer is being exiled?
I've had a few games in the past day where my Gixian Puppeteer was exiled rather than sent to the graveyard as a result of taking damage. Most notably from taking combat damage (blocking a Tenacious Underdog) and another time being the target of a damaging spell (Lightning strike).
I casted Gixian Puppeteer from my hand and there have been no exile effects on the battlefield at the time. Please advise. The card itself does not exile itself on death so what is happening?
1 vote -
nine lives stifled
when an opponent gives me a nine lives and then destroys it with a cleansing nova i should be able to stifle the lose the game trigger but it never gives me an option even though i had stifle and plenty open mana
1 vote -
Not able to spend mana from Su Chi Cave Guard death trigger
There is a death trigger from Su Chi Cave Guard where you get 8 Colourless mana when it dies. It died during combat on my turn, but I was not able to spend the mana produced during my second main phase in the Quick Draft match I was in.
1 vote -
Depth Charge Colossus didn't untap
Hi, the image I'm sending as attachment makes it pretty clear that my Depth Charge Colossus didn't untap even after I paid the effect cost. This bug really switched the tides on the match. Thank you.
1 vote -
Add Precon decks
Please release previous decks on MTG Arena. I really want to use the decks I own in real life, but I can’t even craft the commanders in the app. I find it really odd that more recent releases are available in the app while last year’s Precon Commander decks are not. Why is that? It would really improve my enjoyment of the app, along with others.
1 vote -
memory leak when connecting to game
During the loading screen after joining a match, MTG Arena tries to allocate >8gb of memory, my 16gb windows 11 laptop runs out of ram, and then crashes. Just happened to me 3 times in a row
1 vote -
Animated Avatar with Face Tracking
Animated Avatar with Face Tracking
What we love about paper Magic the most is the priceless reactions we get from our friends (and sometimes foes). And can actually be an important game element, to read your oppenent's face or get fooled by it. Poker face. MTG Arena cannot compete with that experience. The reactions you can give, like "Hello", "Good Game" etc. is very limited...
It seems weird to me that we can have animated pets and sometimes even cards. But a player's avatar is just a boring picture.
While allowing to have a webcam feed directly displayed as an…
1 vote -
draft
Event - Premier BRO Draft: Disappearing card during draft
I was doing a BRO draft and somewhere in pack 1 or 2 I attempted to drag an ichor wellspring from the pack into my deck but it just disappeared.
I could no longer see or select the ichor wellspring and was forced to draft a different card.Please note that I did draft a different wellspring in pack 3, but the bug happened in one of the earlier packs.
Unfortunately I did not remember to make a screenshot and have not the slightest idea how to replicate it.
I have…1 vote -
Did not recognize mana
I was playing a qualifier BO1 (12/03/22) on IOS Iphone and the game did not recognize a blue mana that was played.
This error impact directly the result of the game that i ended up losing
1 vote -
Exploit
When playing (Android) my opponent triggered a mass token creation (70) in response to my attack, with two life gains triggered per creation, and another card trigger at each life gain.
Fairly common it overloads the system and takes the players timeouts.
But this time when they did it in response to my attack, it used my timeouts. When the stack finally resolved, it gave me a defeat due to excessive time.1 vote -
Unable to block
Attacked by 3 creatures. I cast an instant to get a 1/1 out to act as a blocker, but was not allowed to block any of the creatures. None of the attackers were unblockable, had menace or flying.
Another day another bug the devs will ignore.
1 vote -
Option to disable background animations (optional: enable custom backgrounds)
For my 2017-macbook air, background animations during a match are too complex. Please add an option to disable them.
Additionally, custom background uploads, or buyable static backgrounds/"playmats" would be great.Otherwise Arena in general and the possibility to play it on a mac turned out to be great!
7 votes -
Sealed - Cannot add deck to my deck list
Hi, I started a sealed event with the new release. It does not allow me to "add deck". I usually like to build it out a bit and practice against sparky before actual play to see if I want to remove cards. Currently I'm unable to do that.
8 votes -
Additional loss in draft
Dear MTG Arena support,
I received an additional loss in a Premiere Draft.
Hope to receive further details.Matteo
89 votes -
Treasure Tokens - Unable to Sacrifice
Unable to sacrifice treasure tokens in order to cast spells. This bug seems to occur most frequently when the treasure token + available mana = total CMC of the spell. That said this doesn't happen every time but it is frequent.
42 votes -
Priority not retained from Mage's Attendant wizard token
When my opponent cast Bouncer's Beatdown I was not given priority to sacrifice the mage token from Mage's Attendant. I was not auto-passing at the time
4 votes -
Bug: Narset, Parter of Veils freezes controller when using +1 and it leaves the battlefield
PC Windows 10.
Steps to reproduce:
1. Cast Narset, Parter of Veils
2. Use the +1 ability to add mana and gain 2 life.
3. Before ability resolves, opponent destroys or exiles NarsetActual result: At this point, you never get the option of which mana to add. You cannot interact with the board. You have to wait for your ropes to run out, passing the turn and never getting to choose mana, play any cards, attack, or anything else. Once turn is passed, game reverts to normal operation.
Expected result: Choose mana and continue playing.
1 vote -
When I am in deck building the cards shown on the right lose their artwork.
When I am in deck building the cards shown on the right lose their artwork.
1 vote -
brought a Urza, Lord Protector in the deals offers but he isn't in my inventory
I bought a Urza, Lord Protector in the offer deals this week but he is not on my pools of cards. I can't find it anywhere, i even made a search by name and he was not found.
1 vote -
Unstable arena client
Playing draft on iPad game is unstable, crashed after every game needing restart. Worse it crashed during games and I lost turn once when I didn’t restart fast enough.
Game version 2022.21.10.628.972292
Need to fix as premier draft is something with an actual cost…
1 vote
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