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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28870 results found

  1. Vintage boarder swiftfoot boots not showing up in explorer

    Vintage boarder swiftfoot boots not showing up in explorer
    Also when trying to report a bug I get take to this suggestions page every time

    1 vote

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  2. Vhal, Scholar of Mortality Translation

    戦場に相手のコントロールする「熱心な学者、ヴァル」があり、相手のデッキは黒または青であることから、黒の専門化後の姿である「死の運命の学者、ヴァル」のテキストをゲーム中で確認した。
    その時、「死の運命の学者、ヴァル」の日本語のテキストは「あなたの墓地にあり~(省略)~クリーチャーを対象とする。それをあなたのコントロール下で戦場に出す。」となっていた。
    そのため、私は相手がこちらの墓地のクリーチャーを利用することは出来ないと理解し、それを前提に戦闘を行った。
    しかし、実際に相手が「死の運命の学者、ヴァル」へ専門化した時、こちらの墓地にある「ティアの勇者」が対象にされ、相手のコントロール下で戦場に出た。
    後に英語における「死の運命の学者、ヴァル」のテキストを確認したところ、「a graveyard」、つまりどちらの墓地でもよいと書いてあり、つまりMTGアリーナの日本語テキストに間違いがあることが判明した。
    この間違いによって、私はゲーム中こちらの墓地にクリーチャーを置くことのリスクを過剰に低く考えた戦略を取り、実際にこちらの墓地のクリーチャーが利用されることによって著しく不利な状況に追い込まれた。

    3 votes

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  3. nine lives

    I just loose a ranked game because My opponent use a combo that shouldn't work: first he put nine lives on the battlefield. Then he used a spell that give me control of one of his permanant, he choose nine lifes,
    then he used a spell that force me to sacrifice a enchantment, so nine lives was the only one on the battlefield so I loose ... but the definition of hexproof says " prevents a permanent or player from being the target of spells or abilities played by opponents. " or the abilities of the spell endedup tagerting nine…

    2 votes

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  4. while loading MTGA i get stuck on the "loading localization database" .

    while loading MTGA i get stuck on the "loading localization database" won't go past the screen and has been stuck for an hour at one point. im on mac OSX and am up to date. ive tried uninstalling/reinstalling. shutting my computer down before, after, and in-between uninstalling/reinstalling. I've uninstalled/reinstalled epic as well. i still get the same issue. i have no idea what to do next. since i can't seem to fix it with the uninstall, it seems to be from your end, unless you have other ideas for me to try. this happened thur 07/14/22 after the update when…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. black market tycoon

    trigger event missing from code for black market tycoon, not hitting opponent for 2 damage per treasure token at upkeep.

    3 votes

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    3 comments  ·  Events  ·  Admin →
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  6. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. draft

    Hello I used a draft token to enter a BRO premier draft. I didn't play right away because I had to leave for work but I did finish picking my cards for my deck. I noticed when I played my first round on the next day that when I had my first match loss it recorded it as 2 losses on my draft. I don't know if this is a common bug but I have attached my log for reference.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  9. Couldnt play land

    Server was interrupted, no issues at my end, then unable to play land

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Game issue draft

    Hello i had a problem with my last draft game i dont why whether my opponent did some dirty trick or if it was just bug in a game i was abt to play a sorccery and suddenly the sign of clock appeared and i waited for like 6 mins then i restarded app and i got loose. Thanks for helping me out. Imran Quddussi

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Артивский мститель не получает бонус как имитатор

    Имитатор не получает бонус +1 - +1 , хотя должен бафаться как солдат.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Matchmaking in historic brawl

    Seriously, fix it. Playing against decks you have no chance with is absolutely stupid. It will only drive players away. Sitting around and watching someone else play is not fun and continue to bring down the amount of people playing this game.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. As many attackers as possible should be visible when declaring blockers

    In large board states, when declaring blockers some attackers are off the left edge of the screen. I didn't even know they were attacking because the screen does not prioritize showing the actual attacking creatures.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Neon Arcade Event/Styles

    I played the current event "Neon Arcade" alot and did not receive the Kodama Neon Skin/style I would like the skin & 2000 gems back. I played through it several more (about 4-6) times to try and get the skin but it never rewarded it. Dustin200#37657

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Regional Price

    Hello dear wizards, I am a humble player living in Turkey, There are many Magic lovers here, so many people want to buy card packs but it pains us because it is US dollar, many company adjusted their platform for regional price (Steam, Uplay, EA, and Blizzard also) I ask you please consider this, 99 USD is almost half of minumum wage here. I want to buy some stuff and support you also.

    Have a nice day

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  16. Lich's Mastery and Maze's End

    When an opponent activates the ability of maze's end with the proper gates in play, While I have Lich's Mastery in play the opponent still wins the game and this is not correct. Lich's Mastery states you cannot lose the game, It would need to be removed for an opponent to ever win.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Ninjutsu and first strike creature bug

    first strike creature and other no first strike creature attack, after first stike damege dealt ,active ninjutsu return first strike creature to hand, but ninja dont have damege in common combat damege step

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. MTG アリーナ 不正 プログラム シャッフル おかしい

    3戦中、1戦だけ勝たせるように仕組まれていて、残り2戦は対戦相手のあり得ない引き連発か、
    こちらのあり得ない程の土地事故(フラッド・スクリュー・色の偏り等)という
    乱数調整されたランダムに近いプログラムでは存在しないはずの「パターン」構成となっています。

    こうなったら、そのアカウントは不正操作が解除される事は無いので、
    アリーナをアンインストールして、二度とやらない方が良いです。
    アリーナの不具合というものでは無く、ウィザーズ社が意図的にやっていますので、
    今後改善される事は絶対にありません。

    アルゴリズムの問題なら対戦相手も同様の症状になるはずですが、
    ウィザーズ社のサポートは「意図したとおりにプログラムは作動している」としか言ってきませんので、
    「意図したとおりに不正しています」という事です。

    ※意図したとおりとは、どういう意味か?と何度も問い合わせしましたが、サポートがその質問に答える事はありませんでした。
    MTGのシャッフルは無作為がルールとして規定されていますが、
    このルールに適合している事を証明出来ない時点でおかしい話です。

    13 votes

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  19. Freeze game during a match

    Game freeze while playing premium draft SNC, after logging in i receive a loss.

    7 votes

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  20. "Thinking"-time/ time out by opponent

    Hi there,

    it is really annonying how long people need to "think" about their next move.I also found out the people are using that to fu>> off the other, especially when they know they are loosing.

    Please remove that or set the timer on 15sec or 20sec like. And when time is up the turn is directly over and not only the phase.

    That realy makes no fun.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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