MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28878 results found
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arena open day 2 window for event has disappeared
My window to join the draft for day 2 of Arena open 11/27 has disappeared, I don't know what to do. I had to play til 1 am yesterday to be able to make it and now I can't see it. very disappointing.
1 vote -
Draft tokens disappeared
I have several draft tokens from past mastery events 3-4 (can't remember if I used one) but now only one shows on my account. Can you please correct or restore the tokens?
1 vote -
premier draft day 2 disappeared
My day 2 premier draft window completely disappeared from my computer and I can't find where to join for day 2. I played last night and spent nearly 200$ to try to make it to day 2 and now this. What should I do?
1 vote -
some Cards from new brothers of War packs not added to collection
I have had four cards so far that were issued from packs in the new brothers of war that were not added to my collection, and do not even show up under uncollected. Self assembler is one and omnithopter is another. there were two others, but I did not write them down at the time.
1 vote -
draft
Picked a "Blitz Atomaton" from draft, the screen went black and I wasn't able to pick my next card for the next two picks of the draft. I was given random cards and the draft continued then as normal.
1 vote -
Horned Stoneseeker
Token not sacrificed.
1 vote -
MTGA crashed by Alternate Frame card
MTGA crash when opponent play Alternare Frame Heliod, Sun-Crowned.
Opponent field: 3Land only
graveyard :Soul Warden Soul Warden
My field:Land only
graveyard AbradeI tried to reconnect to the game, but it crash again while connecting to my opponent.(I heard a entering card SE)
Could not reconnect until Match was finished.(I lost by AFK)
My english is bad, so i put native language version
Hisotoric BO3で対戦中、相手が星座スタイルの太陽冠のヘリオッドをキャストした瞬間にMTGAがクラッシュしました。
ゲームに再接続しようとしましたが、対戦相手と接続中の画面から盤面にカードが出るSEが聞こえた瞬間に再度クラッシュのループ状態になりました。
最終的にAFKによるマッチ負けでホーム画面に戻れたのでLogを取ってバグ報告しています。
バグであれば修正お願い致します。1 vote -
Anointed Peacekeepe
Even if you play Anointed Peacekeeper and specify the card name, it does not appear in the selection candidates, so you cannot specify the card.I don't know if it's an input mistake, a problem before inputting, or a bug, so I hope that I can specify the card simply.
1 vote -
Incorrect amount of losses
11/26 Draft run ended prematurely at a 2-2 record while reporting that I had three losses. Only four games are found in the logs for today.
1 vote -
Game keeps freezing and crashing on ipad
The game crashes or starts freezing up during every match on my ipad
35 votes -
Mobile Sideboarding After 7/7
After the HBG update, the card count (xx/4o) no longer shows up on mobile devices. This makes it incredibly hard to sideboard especially when you're switching out a large number of cards.
4 votes -
Missing Mechanic Description
When drafting for the first time the mechanic description did not display making it impossible to evaluate specialize cards. Since then I've learned how they work. but this initial draft failed because of this,
4 votes -
3 votes
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Code packs
I did not receive over 30 packs after I redeemed all of the free codes.
I tried to restart and even uninstall but still no packs.
7 votes -
Life gain + Heliod, Sun Crowned + Scurry Oak time bug
I guess everyone knows about this shame combo, but it is still permitted. Today i was facing this combo and i had the opportunity to exile all opponent's creatures on my next turn (had 50+ health points and "Ajani, strength of the pride" in my hand) and win the game quick after...the problem is, Wizard of the Coast, that this almost unending combo consumes not only my opponent's time but also ALL MY TIME BANK...the result obviously is that i couldn't play my turn and i lost the game. This is really unfair and annoying, please fix it.
12 votes -
Poor Dev Notes & Poor Dev Funding
Please increase your funding for to devs (hire more devs) to work on a game that needs an overhaul.
That supposedly:
"we rebalanced Teferi, Time Raveler, and the updated Alchemy version will be legal in Historic play. [b]In the future, we'll be looking for similar opportunities to rebalance and unban cards currently on the Historic banned list[/b]"Citation: https://magic.wizards.com/en/articles/archive/magic-digital/alchemy-rebalancing-january-27-2022
Its kind of disappointing that you have been sitting on this work that was tested and basically finalised over a year ago:
https://magic.wizards.com/en/articles/archive/magic-digital/mtg-arena-announcements-june-30-2021
MTGA could be managed better but the Alchemy announcements have been less than stealer. I’m all for digital…
2 votes -
Unable to sign in to my account on Firefox
When trying to sign in to my account using Firefox to report another issue, I am unable to sign in, the screen where you enter your username and password says "Unexpected error. Please try again." The page functions correctly using Chrome.
3 votes -
Fatal Push revolt not triggered
In a best of 3 explorer game, at the end of my turn my opponent sacrificed a goat token to Woe Strider. in response i cast fatal push targeting the Woe Strider, as revolt the revolt requirement should have been met by the token being sacrificed. however when i cast the spell the game prompted with an 'are you want to target this' message, I pressed yes and when the spell resolved it fizzled and the Woe Strider did not get destroyed.
3 votes -
Crashes
Crashes very often just after victory or defeat screen on Android Pixel 6 phone. Crashes to Android home screen.
5 votes -
Draft problem - chosen card appears in deck as a different one, then deck won't save.
I've done three New Capenna Premier Drafts and in two of them I've had the same bug.
I select a card while drafting. After double-clicking, it shows up in the deck browser as a different card. The first time I selected Inspiring Overseer and it showed up as Speakeasy Server. The second time (see attached log) I select Riveteers Charm and it showed up as Murder.
Once the drafting is done I make my deck. When I click 'Done' I get a black screen with the message ''NETWORK ERROR unable to submit deck. Try again later'.
When I reconnect and…
5 votes
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