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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28881 results found

  1. Fatal Push revolt not triggered

    In a best of 3 explorer game, at the end of my turn my opponent sacrificed a goat token to Woe Strider. in response i cast fatal push targeting the Woe Strider, as revolt the revolt requirement should have been met by the token being sacrificed. however when i cast the spell the game prompted with an 'are you want to target this' message, I pressed yes and when the spell resolved it fizzled and the Woe Strider did not get destroyed.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Crashes

    Crashes very often just after victory or defeat screen on Android Pixel 6 phone. Crashes to Android home screen.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Draft problem - chosen card appears in deck as a different one, then deck won't save.

    I've done three New Capenna Premier Drafts and in two of them I've had the same bug.

    I select a card while drafting. After double-clicking, it shows up in the deck browser as a different card. The first time I selected Inspiring Overseer and it showed up as Speakeasy Server. The second time (see attached log) I select Riveteers Charm and it showed up as Murder.

    Once the drafting is done I make my deck. When I click 'Done' I get a black screen with the message ''NETWORK ERROR unable to submit deck. Try again later'.

    When I reconnect and…

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  4. Stuck on loading card database

    this started when I aborted the newest update (Alchemy changes, etc) because I had to leave suddenly. The next time I attempted to play the game is when this started. I cannot get into the game at all in order to create a log. I did set it to keep detailed logs at one point but that setting seems to have been undone at some point. I hope that helps. I did include this information on my post to the bug and feedback site. Again, other Mac users have reported a similar stuck on “uploading card database“ issue in recent…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Krenko, Tin Street Kingpin causes client to crash

    Playing in gladiator on arena.
    Windows 10 HOME
    OS build 19045.2251
    Processor AMD Ryzen 3 1200 Quad-Core Processor 3.10 GHz
    Installed RAM 8.00 GB

    When playing "Krenko, Tin Street Kingpin" my client crashes.
    Has happened at least four times.
    Last instance was after rebooting my computer and running no other applications other than the client and AVG.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Lighting Strike

    My game crashes every time someone casts Lightning Strike. I'm on PC. Don't know what is going on, its happened 6-7 times. Logs below. Game also wont close when I exit.

    1 vote

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  7. Saheeli, Filigree Master/Blackbalde Reforged Bug

    I was playing sealed on PC. I used Saheeli, Filigree Master's +1 and tapped Blackblade Reforged. I was instantly dealt 13 damage to my 12 life and the game ended. Nothing triggered, I just took damage and the game ended. Blackblade Reforged was giving +13/+13 at the time. I didn't get a screenshot of the board because it just instantly jumped to the defeat screen.

    1 vote

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  8. BUG- Life count , card abilities and power/defense missing

    experiencing this as a recurring problem over the last few weeks making the game unplayable

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. 1 vote

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  10. rust goliath broken

    Rust goliath was able to be summoned for 3 cc as a 10/10 creature... this is broken. (in MTG Arena)

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Two musics playing simultaneously

    It happens to me two or three times, last time after a "match nul" (draw game ?): when entering the next match the music of the previous arena is displayed simultaneously with the new one ...
    Platform : PC win11

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. missing gladiator deck

    I tried to access the new format, but I'm missing the pre-made gladiator decks. In my 'Decks' tab there is no folder beside 'My decks' and 'Starter decks'

    1 vote

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  13. Missing UI images/elements after completing event

    Finished a traditional draft on mobile (Nokia xr20) and encountered missing UI elements in the menus, leaving white blocks in their place. Restarting resolved the issue.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. Command Tower

    When mana tapping is automatic, the Command tower should be the last resort since its all colors, but it is not.

    I had a game where a mountain was left instead( because I had a R creature in hand) but I wanted green to activate an hability...

    1 vote

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  15. Rank Not Updating

    1. Play with deck "PP"
    2. Play ranked standard BO1.
    3. Win or lose, doesn't matter.
    4. Rank does not update or even show.
    5. Play with "Black Magic" deck.
    6. Play again.
    7. Rank works fine.

    Log file is attached. Playing on PC.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Raiyuu, Storm's Edge + Helm of the Host Gives Additional Attack Phases Beyond the First in Error.

    Gatherer text:

    "Whenever a Samurai or Warrior you control attacks alone, untap it. If it's the first combat phase of the turn, there is an additional combat phase after this phase."
    https://gatherer.wizards.com/Pages/Card/Details.aspx?multiverseid=548545

    Keyword: "...first combat phase..." The second clause should only trigger ONCE, and ONLY if it is the first combat phase of the turn, not the 2nd, not the 3rd, not the 4th. It doesn't say "first combat phase after this card comes into play, just first combat phase." Period.

    This is significantly different wording from Combat Celebrant.

    https://gatherer.wizards.com/Pages/Card/Details.aspx?multiverseid=547615

    C.C. allows an 'unqualified' additional combat, when exerted, with no…

    1 vote

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  17. Unable to Select Cards From Pack During Draft

    I was recently drafting Neon Dynasty and encountered an error I have not observed before. While drafting pack 2 pick 2, I found that although I had been passed a pack, there were no cards from which I could make a selection. I tried clicking on the table to see where the packs were, however the draft table would not display. I could still open the adjust options menu and change my draft display, however the error selecting a card remained. I quit the application and reopen the program to see that I now had 6 packs waiting for me…

    9 votes

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  18. Mastery Pass Mythic

    1.   Level 76 of the AFR Mastery Pass did not reward a Mythic card (did not receive any card).
      
    2.   Android phone.
      
    3.   Did not receive any reward for level 76 even though pass is purchased. 
      
    4.   Should have received a mythic card from AFR set.
      
    5.   2021.8.0.950.884923 patch. Have seen others confirm similar results on reddit.
      
    32 votes

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  19. Player timeout with opponent stack flooded

    The opponent flooded the stack with over 100 triggers and should have eventually passed priority or lost. But in the end, instead of the opponent timing out, I timed out. To be specified that I had no play to make, so no priority to pass on my side. This is completely absurd, as it is like a player receives a game loss in real life because its opponent has left the table and has gone away. And no, it is not a problem of device compatibility because my device is Arena mobile compatible since day 1 release. It is unbelievable…

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Gold not

    Not receiving gold for dailies.

    My gold total has not been increasing despite completing my dailies.

    23 votes

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    1 comment  ·  Gameplay  ·  Admin →
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