MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28884 results found
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Mastery Pass Mythic
Level 76 of the AFR Mastery Pass did not reward a Mythic card (did not receive any card).Android phone.Did not receive any reward for level 76 even though pass is purchased.Should have received a mythic card from AFR set.2021.8.0.950.884923 patch. Have seen others confirm similar results on reddit.
32 votes -
Player timeout with opponent stack flooded
The opponent flooded the stack with over 100 triggers and should have eventually passed priority or lost. But in the end, instead of the opponent timing out, I timed out. To be specified that I had no play to make, so no priority to pass on my side. This is completely absurd, as it is like a player receives a game loss in real life because its opponent has left the table and has gone away. And no, it is not a problem of device compatibility because my device is Arena mobile compatible since day 1 release. It is unbelievable…
12 votes -
Gold not
Not receiving gold for dailies.
My gold total has not been increasing despite completing my dailies.
23 votes -
Card not added to deck in draft (41/42 cards)
During a Quick Draft I picked a Halo Scarab as my final pick in pack 3 but no cards were added to my collection. It even made the sound for the card as I clicked on it. I also use Untapped and MTGAssist, in addition to having a Win7 OS.
MTGA tracked that I picked Halo Scarab, but as can be seen on the left it is nowhere to be found.
2022.15.10.4112.929304
6 votes -
Issue with the reminder text for the creature extraction specialist returns
When extraction specialist returns a creature from the graveyard to play, the reminder when you inspect the returned creature is vague/worded wrong. In my example, it returned an attended socialite and the reminder on the socialite reads "when attended socialite enters the battlefield, return target creature card with 2 mana or less from your graveyard to the battlefield. That creature can't attack for as long as you control attended socialite" and then below it says extraction specialist, attributing that effect to it. It should say extraction specialist in both cases where it says attended socialite.
5 votes -
Bug - can’t play the app “Asset Erorr”
Hey I can’t launch the app in both my IPhone (13 pro OS 15.4.1) nor on my iPad (also 15.4.1). The problem is “Assent Error detected “.
I deleted and reinstalled few times -didn’t work.
Also with VPN - didn’t work.
Can’t play , very very frustrating .
Please assist7 votes -
プレミア・ドラフトのピック中のエラー
4月30日 8:30 a.m.（JST）頃のプレミア・ドラフト。
ピック中、「対戦相手のピックを待っています」で、カードが非表示。
自分に2パック溜まっている状態で画面も完全に停止、他のプレイヤーをクリックするのも不可能な状態。
一度ホームに戻ってみるも、「プレイ」が選択できない状態のため、再起動したが、ピックが終了していた。操作不能で慌てていたため、再起動する前のログを取っておりませんでした。（ログは再起動後となります）
可能であれば、補填を求めます。7 votes -
Draft Game Frozen
Draft Game Frozen
First draft, spent my gems and now they're wasted because the game is frozen. Is it worth is to keep drafting?
3 votes -
Utilizing the gold coin system more effectively
Hey Wizards! I had a new idea to incentivize player game play and to take a wack at the economy of arena. From my own personal community and from forums online, one of the biggest complaints I hear is that MTG arena is a strictly pay to win game as it doesn't offer players many ways to be fruitfully rewarded for hours of game play. It's due to the lack of incentivized prizes that players struggle to create more rare wild cards to craft the top teir meta deck of the season. Not only that, but there is also another…
2 votes -
Ban Ugin
If Ugin hits the board the game is over. Literally impossible to play around for most decks.
144 votes -
Player doesn't have to pay eguip cost while he/she should
Fix it. Platform PC
1 vote -
Wildcards are awful
Wildcards are extremely hard to come by, even if you spend money in the game, but they're the only sure way to get specific cards. I recently put over $100 into the game and hardly got any rare wildcards. Even my vault barely budged, not that a filled vault gives much. The worst part is if you craft cards that don't end up working out, you are seriously out of luck. No other way to test cards and no way to refund. It feels like the game is designed to only allow the wealthy to actually play. (The new golden…
1 vote -
Gladiator: Unable to use some lands
I've made a gladiator deck, but I included basic lands with art by Rebecca Guay. Because of this I couldn't play in the gladiator event. I thought we could use all cards in MTG arena in gladiator. I fixed my deck by replacing those basic lands with newer ones.
1 vote -
Phyrexian Fleshgorger - attempted to cast. Now unable to take any action
Playing on the PC
I attempted to cast my Phyrexian Fleshgorger by dragging to the battlefield. The split screen came up. Then, I am unable to click either half to cast, cancel the spell, or take any other action. I can switch between view of the battlefield and the spell choices, but I am unable to proceed with any game actions. I shut down Arena and opened up Arena to re-enter the match again and the same thing happened. I attempted to shut down and restart start again and now arena has been updating for the past 5 minutes. When…1 vote -
"Weiheklingenveteran" fehlerhaft
In einem Spiel mein Gegner mit dem Weiheklingenveteran angegriffen. Dieser war also getappt. Daraufhin habe ich auf den getappten "Weiheklingenveteran" mit "Rals Wutausbruch" gezielt. Er hat dann die Fähigkeit des "Weiheklingenveteran" aktiviert und obwohl dieser bereits getappt war erhielt dieser Unzerstörbarkeit.
1 vote -
draft broken, voulnd't cast spells, land and creature forzne in time, wrong turn and phases
just sad pile of bugs over bugs ruined my game expeirence and running of my draft. With a perfect connection the game keeps freeing lagging and timing me out multiple times, which might still be accetable and comprensible for random errors.
But the situation got ridiculous when my big hitters got frozen in time tapped and umpossible to use or know what had happened (couldn't be decleared as attacker, moveed, active bailities or such)
later my tunr kept skipping with blu color of pahese instd of orange....
i had a land which i couldn0t play for couple turns...when i in…1 vote -
schwarzer bildschirm
Wenn ich das Spiel starten will ist da ein schwarzer bildschirm mit dem Mtg Arena cursor der sich auch bewegen lässt.
Aber sogar nach 10 Minuten warten ist nichts passiert was soll ich jetzt machen denn ich habe das Spiel auch schon de und dann neu installiert1 vote -
hive of the eye tyrant entered tapped when it should have been untapped
I had a Lotus Field in play and no other lands. I played a Hive of the Eye Tyrant. It entered the battlefield tapped. I was playing the Gladiator event on PC.
1 vote -
Haughty Djinn with the face of slip out the back
This may be a graphical bug.
When my opponent spelled something, “slip out the back” entered field, and it remained even after his turn-end as attached.
In the next his turn. “slip out the back” attacked me and gave a damage.
Post the attack phase, “Haughty Djinn” suddenly appeared, and I’ve recognized it was Djinn finally.1 vote -
Mitarbeiter mit zu gutem Draft Deck
Ich finde es ganz toll, dass ich auf einen Mitarbeiter gestoßen bin und gegen Wizards_AndrewB spielen durfte. Es war eine Partie BRO-Premium-Draft. Und sein Deck war sehr gut. So gut, dass ich keine Chance hatte, da er neben ziemlich vielen Power karten auch 4(!) Skyfisher Spider hatte - 4 mal die gleiche Uncommon in einem Draft, die dann auch zufällig ein Powerhouse ist?
Sorry Leute! Ich habe kein Probleme zu verlieren oder anzuerkennen, wenn jemand anderes besser ist als ich. Aber das glaubt doch kein Mensch mehr!
Wenn Eure Leute "zufälligerweise" die Möglichkeit für God-Drafts bekommen, dann sollten sie nicht…
1 vote
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