MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28911 results found
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Draft
Draft not being able to finish and getting a random draft deck to finish draft, with no chance to win....
1 vote -
draft bug
Hello,
Excuse me.
I sold 2k gems to do a draft.
I was to 2/3 lose matches .
I won a game then i pass to 3 defeat and i was eliminated.
What the **** is going on ????
I had ony 2 games win....Exempt 200 gems losss...i lose also a chance to get more !!!!!Why ???? why ??? why ??? 2k gems ....12 euros....for taht ????? i hope u ll do something....
PS/ IF u need log files in order to think thats truth ... tell me ...
1 vote -
GreError with triggers from Cultivator Colossus
Game end in Draw because of GreError when I use 'Cultivator Colossus' ability with a lot of lands. Having 'Druid Class' in game make the problem worse. Each single action begin to take more than 15 seconds as the client 'lag' a lot within this state. When a stack of at least 20 triggers happen (which really doesnt sound like abusing the game, we're not on hundreds of triggers), I'm pretty sure the game will GreError each time.
If you need to test the interaction, here is the decklist.
Deck
2 Cultivator Colossus (VOW) 195
1 Steam Vents (GRN) 257…1 vote -
Draft not broadcasting sound / no sound indication
I am having an issue of getting constantly timed out of matches in my drafts and in regular games due to the game not broadcasting the sound to inform me my turn is "up" or I am able to act/pick a card/anything.
Despite the window being minimized and the option to play sounds when minimized it still doesn't. It has cost me a draft today due to it being unable to inform me when I can make an action. I hope they fix this or at least add an option to increase the visibility when the window itself is not…
1 vote -
BRO Premier draft bugs
The client seemed to just stop properly putting cards into play, ending the animation halfway through and leaving an image of the card in the middle of the screen as though it never made it all the way to the table. In addition, my opponent's lands never visibly untapped, though they were clearly still able to take their turn. The entire game seemed to struggle to keep up with what was happening and my framerate plummeted unplayably.
1 vote -
Static Net gained life before creature removed
I play "static net" targeting a "giant cindermaw" with option 'auto order trigger' activated.
the two trigger of "static net" (gain life and remove creature) were ordered in the wrong way.
As a result, I get life before removing the creature; and life was negated by "giant cindermaw".1 vote -
Purchased but didn't receive retro artifact bundles
On 11/15, I purchased all four of the retro artifact bundles (2 with gold and 2 with gems). None have shown up in my card pool. Using PC.
1 vote -
Wildcard Bundles Price
Do you actually know that if only you put 5 wildcards instead of 4 in the New Wildcard Bundle it would be worth buying instead of a expensive product (both of us had already done the calculations). It has no sense how expensive is to form a competitive deck. I literaly have friends that put no money on the game because they believe it's a scam
1 vote -
Game state has frozen during a sealed match
During my turn I went to cast Rust Goliath and "Connecting to Network" flashed breifly on the screen and no I am unable to do anything. Including conceding the match. But the Game isn't entirely frozen. I have still right-click cards to see them larger and I can pull up my friends list.
1 vote -
2022年11月17日 デッキ内のカードリストが白い。 The deck construction screen turns white.
兄弟戦争のアップデートのあと、デッキ編集画面やサイドボーディング中にカード名と枚数が白く表示されてて、すごく見づらい。
アップデート直後だから不具合は仕方ないけど、ほかにも兄弟戦争以前からの不具合もあるし、なるべく早く対処してくれると嬉しい。
After the Brothers War update, the card names and numbers are displayed in white on the deck editing screen and sideboarding, and it's really hard to see.
"Since it's just after the update, it can't be helped, but there are other problems that have existed since before the Brotherhood War, so I'd appreciate it if you could fix them as soon as possible."
1 vote -
Combat Thresher Double Strike
So, i buy my premier draft, I’m near the end of my game, I play Combat Thresher, they have 1 creature on board, the next turn I attack, they block with 1 creature, my combat thresher only attacks once and no other damage goes though to there life total which obviously shows the double strike effect is not working, is this better?
1 vote -
Card picking during Brothers War Draft
whilst picking cards during the third pack round I was unable to choose cards and the screen refreshed itself to the main interface. by the time I clicked resume on my draft, i'd received 3 x auto picks which were cards I would not have picked, therefore they were wasted in my deck building. i paid 10,000 coins for the event
1 vote -
戦の霧
シールド戦の際
戦の霧がブロック指定後のインスタントタイミングで唱える事が出来ませんでした
その為敗北したのが2戦あったので対応お願いします1 vote -
The game Gets stuck when i try to play a card with kicker.
i don't know how to fix this but it worked before (BTW I'm playing on PC)
1 vote -
Draft not connecting then giving me a loss
During a Brothers War premiere draft, I was given losses when the client didn't connect me to a match.
I am playing on Windows PC.
I lost one game and was told the event was over.1 vote -
Tutorial Nicol bolas fight frozen after blockers declared
During the tutorial scripted sequence he declares Chaos Maw and Volcanic Dragon as attackers and I send my three Spirits to block, declare blocks on his dragon twice and once on his Maw, then cast the instant to give +2/+2 on the spirt, all intended. Then it resolves... and nothing. He doesn't attack. I've been sitting here for 15mins waiting for combat damage to resolve. Not a very good introduction to your game may I say.
I tried to do this fight 3 times, first time froze on my angel resolving. There was a green outline on the card and…
3 votes -
Mac optimization, iPad Pro optimization, and some Mac bugs, and please, please, fix fullscreen on Mac.
Mac game really needs improvement. (I have a MacBook Pro M1 with MacOS Monterey)
Recent bugs:
The text in menu buttons will not show up.
The app won't launch from the dock shortcut, have to launch from inside epic client.
Two-finger swiping on the touchpad doesn't work, it pretty much only scrolls in one direction, it just goes wild.
Sometimes going in and out of the app it will stop playing sound, or some other problem.It is just ridiculous that the fullscreen mode clips the sides of the screens. It only recently got full screen. Windowed doesn't seem to…
15 votes -
Field of Ruin bug
Please fix bug with Field of Ruin! 2 or 3 times within past 24 hours it won’t allow sacrifice option even with 4 or 5 mana available at any stage of my turn or opponents turn. Very frustrating and seemingly occurs at random.
4 votes -
March of Swirling Mist didn't pay Thalia tax with exiled card.
The March of Swirling Mist text says you may exile to reduce the cost of the spell: "This spell costs {2} less to cast for each card exiled this way."
Thalia, Guardian of Thraben, says, "Noncreature spells cost {1} more to cast."
Finally, the gatherer ruling on Thalia says, "To determine the total cost of a spell, start with the mana cost or alternative cost you're paying, add any cost increases, then apply any cost reductions."
So casting March with X=3 and 2 exiled blue cards, with a Thalia on the field, should cost {U}, but Arena insisted that I…
2 votes -
perte draft majeur alors que j'ai gagné la partie
bonjour,
lors d'un draft majeur alors que j'en étais à 2 parties perdues et gagnées, j'ai gagné mon 5ème match (noté victoire) mais cela a compté comme une défaite quand je suis retourné sur l’écran principal et j'ai donc perdu le draft
Je n'ai pas pensé à faire une copie d'écran
serait-il possible de me donner un jeton gratuit ou une compensation
je vous en remercie par avance
cordialement
ghyslain2 votes
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