MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28911 results found
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2 votes
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Check for active matches FIRST after crash.
Listen, Arena is glitchy trash that crashes constantly. I've come to accept that. It would be nice if you'd skip the "loading initial scene" and other steps before letting someone back into their match, though. "Checking for active matches" should be the FIRST step, in order to screwing people over.
12 votes -
Android Black Screen
Since yesterday's update I am unable to launch Arena on my Android phone. It worked fine Tuesday and no longer works. On launching the app I am stuck at a black screen. I tried fully uninstalling/reinstalling the app. After reinstalling, I was able to log in, but then it just got stuck on the black screen again.
12 votes -
Devilish valet
This card is ridiculous and shouldn’t exist.
3 votes -
Stable eternal format with full paper parody
I really want a stable format on Arena that doesn't rotate or have anything to do with the alchemy nonsense. I want to be able to craft a Historic or Pioneer or pauper deck on Arena and then go and buy it in paper to play in person at a lgs.
3 votes -
Sealed two loses after first game
Hi,
I played Sealed event for brothers wars (my first for this set) and I noticed that after my first lost game, it was counted in as two loses. I'm pretty sure I haven't played any other game with the deck before. Please could you check? I've just finished the event.1 vote -
Bishop Of Wings + Trespasser's Curse + Night Of Souls' Betrayal = Endless Loop bug
i had Trespasser's Curse and Night Of Souls' Betrayal and the opponent had a Bishop Of Wings. i killed an angel and the loop started. it ended in a timeout timer on my opponent's side.
i'm assuming this is an unintended bug. correct me if i'm wrong.
1 vote -
2nd time that i buy a pack and i can't find it later in my collection
My MTGA ID is "Ariel RS#91643" and this is the 2nd time i buy cards or packs in the store and they disappear from my entire game, the first one was with an Ugin dragon a time ago: i buy one but he never showed up in my collection, and now i buy the pack of the 4 planeswalkers includind Mishra, and all of them disappear from my game, it even gave me the buy screen and the one with the acquired cards with them on it but they doesn't shows up in my collection. I was even thinking about…
1 vote -
Missing cards from Brother's War packs.
After the Brothers War update, I got 2 packs that I opened. One had Well of Dreams as the main card, the other had Phyrexian Processor. I was stoked to start playing with Well of Dreams, then went to look for it in my collection and poof, both are gone. I'm scared to buy another pack! Help!
1 vote -
Orvar + Parallel Lives at best arent working at worst cause a lock
On PC if you have Orvar and Doubling Chant in play and you clone the doubling chant with him, either they will produce no new tokens at all or eventually the amount of tokens you are able to produce will lock the game, timeouts won't be used and you can't even concede the game.
1 vote -
Meathook Massacre not damaging my opponent when my creatures die.
A few times now while playing Alchemy matches I cast Meathook Massacre which works in destroying creatures on the battlefield but does not trigger my opponent losing life when my creatures die (even if the enchantment has been out for a few turns). This problem started after I downloaded The Brothers War update. I'm using an iPhone 13
1 vote -
1 vote
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1 vote
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Maestry pass not activated
I have bought 2 maestry pass last week (brothers war and dominariaunited) wirh 20% discount, but it look like I hadn't bought it, because it isn't "activated". Why? Thanks
1 vote -
Deck builder showing wrong graphics on MacOS client as of Brothers' War release
Deck builder shows incorrect graphics. See below.
1 vote -
Snarling Wolf not a selectable object
Snarling wolf is not a selectable object in any way. The card text does not state this. You cannot even tap on it to see the card face enlarged.
1 vote -
Mishra, Tamer of Mak Fawa not warding Precursor Golem tokens
Opponent casting "Disenchant" on "Precursor Golem" while that player controlling "Mishra, Tamer of Mak Fawa" only had to pay ward once to destroy all 3 golems that became targets.
Expected copies to trigger ward but it seems MTGA is not handling Precursor Golem triggered spell copies' controller correctly.
Gatherer has the ruling "The controller of the spell that caused Precursor Golem's second ability to trigger also controls all the copies."
1 vote -
Ravnica table has flawed graphics
Since the Brothers War update, the Ravnica table has missing buildings in the top right. A bright magenta background appears where they used to be. I seem to get stuck playing on it more than any other table, which is extremely annoying.
1 vote -
Draft restarted
Hello!
Just started a BRO premier draft and it closed when I was picking my third to last card in the third booster. There was a strange message which I quickly clicked to reenter the draft and finish it, but, when I tried to reenter, it was as if I didn't started the draft at all.Stranger: when I clicked again, it showed my picks but I couldn't receive any other booster. I waited a minute, but the packs didn't show up, even when it was clearly showing I had a pick to make (the boosters images showing on my…
1 vote -
Can't proceed with the game
After the last update on November 16th 2022, i am unable to proceed with the game after the initial screen. I have tried to delete cache and data from my mobile and even uninstall and install the application again.
I am using Google Pixel 7 Pro and Android version 13. With OnePlus 7 Pro and connected to the same network i am able to proceed with the game play.
In the attachment you can see the screen shot of the error1 vote
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