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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28917 results found

  1. 1 vote

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  2. Snarling Wolf not a selectable object

    Snarling wolf is not a selectable object in any way. The card text does not state this. You cannot even tap on it to see the card face enlarged.

    1 vote

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  3. Mishra, Tamer of Mak Fawa not warding Precursor Golem tokens

    Opponent casting "Disenchant" on "Precursor Golem" while that player controlling "Mishra, Tamer of Mak Fawa" only had to pay ward once to destroy all 3 golems that became targets.

    Expected copies to trigger ward but it seems MTGA is not handling Precursor Golem triggered spell copies' controller correctly.

    Gatherer has the ruling "The controller of the spell that caused Precursor Golem's second ability to trigger also controls all the copies."

    1 vote

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  4. Ravnica table has flawed graphics

    Since the Brothers War update, the Ravnica table has missing buildings in the top right. A bright magenta background appears where they used to be. I seem to get stuck playing on it more than any other table, which is extremely annoying.

    1 vote

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  5. Draft restarted

    Hello!
    Just started a BRO premier draft and it closed when I was picking my third to last card in the third booster. There was a strange message which I quickly clicked to reenter the draft and finish it, but, when I tried to reenter, it was as if I didn't started the draft at all.

    Stranger: when I clicked again, it showed my picks but I couldn't receive any other booster. I waited a minute, but the packs didn't show up, even when it was clearly showing I had a pick to make (the boosters images showing on my…

    1 vote

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  6. Can't proceed with the game

    After the last update on November 16th 2022, i am unable to proceed with the game after the initial screen. I have tried to delete cache and data from my mobile and even uninstall and install the application again.
    I am using Google Pixel 7 Pro and Android version 13. With OnePlus 7 Pro and connected to the same network i am able to proceed with the game play.
    In the attachment you can see the screen shot of the error

    1 vote

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  7. bug

    i have a problem with my connection.

    Can you resolve this problem, please.

    Best regard.

    Olivier Gouin alias Kehctap

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. "Surveil" popup text incorrect in Japanese

    "Surveil" popup hint incorrect in Japanese.
    popup shows "Equip" text instead.

    諜報のポップアップ説明が、装備のテキストに入れ替わっているものが多数あります。
    (一部は正しく諜報のテキストが表示されていますが、22年11月更新のものは全て装備のテキストが表示されます)

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  9. Incorrect rules interactions

    Hello how are you? I was playing with my history deck in ranked. A lifegain mono white. I had my Healer's Hawk in play with two sentinel eyes on it and the opponent played me a fading hope. However I had in my hand a Karametra's Blessing and mana to cast it. My opponent had a Ledger Shredder and a Dragons Rage Channeler on the table and cast fading hope on my hawk. However, a bug occurred and despite having the mana available I couldn't cast Karametra's Blessing to protect it, so it returned Healer's Hawk to my hand, and…

    1 vote

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  10. Didn't get rewards for DMU

    After Update to Brothers War I didn't receive Gold and packs for the DMU season. Also the limited rank has dropped, the constructed rank hasn't.

    1 vote

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  11. Vesuvian Duplimacy + aether channeler = Splitsecond bug - you are not allowed to play counter spells on the the duplicate ability

    If you use the effect of Vesuvian Duplimacy on aether channeler, you activate automaticly the Splitsecond bug: You are not allowed to play counter spells on the abilitys after duplicate. Log attached:
    aether channeler wanted to give my creature back to my hand, i wanted to counter with 1 of 3 hexproof spells, but splitsecond didn't allow me to cast any spells and send creature back to my hand. And not just one time, each round - I had enough mana and all, but I wasn't allowed to react at all.

    1 vote

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  12. BRO mastery pass no extra levels

    In the past, when I pre-ordered the bundles, and I got the mastery pass, it would award 10 levels right away. This time for Brothers War, I didn't get those levels. Did they change that portion of the mastery pass?

    1 vote

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  13. Can't start Arena

    Can't get to the main screen.

    [235] [UnityCrossThreadLogger]Loading SqlLocalizationManager from file: C:/Program Files/Wizards of the Coast/MTGA/MTGAData\Downloads\Raw\RawClientLocalizationd4e9e287cea68e3858b73dc39fbbc0f0.mtga {}
    [257] SqliteException: SQLite Error 26: 'file is not a database'.
    Microsoft.Data.Sqlite.SqliteException.ThrowExceptionForRC (System.Int32 rc, SQLitePCL.sqlite3 db) (at <20745a689b9c466184d9e839084db292>:0)
    Microsoft.Data.Sqlite.SqliteCommand+<PrepareAndEnumerateStatements>d
    64.MoveNext () (at <20745a689b9c466184d9e839084db292>:0)
    Microsoft.Data.Sqlite.SqliteCommand.Prepare () (at <20745a689b9c466184d9e839084db292>:0)
    Wotc.Mtga.Extensions.SqlHelperExtensions.CheckedPrepare (Microsoft.Data.Sqlite.SqliteCommand command, Wizards.Mtga.IBILogger biLogger) (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Wotc.Mtga.Cards.ArtCrops.SqlArtCropProvider..ctor (System.String dbPath, Wizards.Mtga.IBILogger biLogger, Wotc.Mtga.Loc.CachingPatterns.ICachingPattern2[TKey,TValue] formatsCache, Wotc.Mtga.Loc.CachingPatterns.ICachingPattern2[TKey,TValue] cropsCache) (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Wotc.Mtga.Cards.ArtCrops.ArtCropDatabaseUtils.LoadProviderFromSql (Wizards.Mtga.IBILogger biLogger) (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Wotc.Mtga.Cards.ArtCrops.ArtCropDatabaseUtils.LoadBestProvider (Wizards.Mtga.IBILogger biLogger) (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Core.Shared.Code.ServiceFactories.CardMaterialBuilderFactory.Create () (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Wizards.Mtga.Pantry.getT (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Wizards.Mtga.Pantry.Get[T] (Wizards.Mtga.Pantry+Scope scope) (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Core.Shared.Code.ServiceFactories.CardViewBuilderFactory.Create () (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Wizards.Mtga.Pantry.getT (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Wizards.Mtga.Pantry.Get[T] (Wizards.Mtga.Pantry+Scope scope)

    1 vote

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  14. Boulderbranch lifegain bug with multiverse

    BUG

    [Boulderbranch Golem] not gaining life when cast with [One with the Multiverse] 0 mana value alternate casting cost

    1 vote

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  15. Unable to float mana and respond to Ugin, the spirit Dragon.

    Opponent cast Ugin, the Spirit Dragon.
    My opponent was allowed to -2 Ugin to wipe my board and the game DID NOT pause to allow me to float mana from Llanowar Elves.
    My creature did not have summoning sickness, priority was skipped and I was not allowed to float the mana.
    This cost me the game as it was the 4th mana I needed to cast Collected Company.
    I'm playing on Windows 11 and this was during a 1v1 Explorer game.

    1 vote

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  16. Levitating Statue not getting counters

    I'm playing the card Levitating Statue in my current draft, but it doesn't get counters when I play non creature spells.

    1 vote

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  17. Emotes are still borked

    Arena is a poorly made platform that crashes constantly, and every time it does, all our dumb emotes we wasted precious gacha currency on unequip. I was so shocked to see someone use an emote on me today because I almost never see them. NOBODY uses emotes because why go through the hassle of re-selecting them every hour? You put these things up on the store and hope people will buy them.

    PEOPLE AREN'T BUYING THEM BECAUSE THEY DON'T WORK

    You absolute mogs.

    1 vote

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  18. how about moving the turn pass button ... what ******* puts a turn pass button by the most clicked spot on the screen

    put it any where but where it is its next to the most clicked part of the screen unless you like **** designs that is

    1 vote

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  19. Mastery Pass Rewards Displayed Incorrectly

    When you click on the "3400" gems button in the Mastery pass to purchase the Mastery Pass, the 5400 gem version that includes 5400 levels still displays the Dominaria United rewards. The rewards it displays are the Jaya profile, the goblin pet, the Dominaria set symbol, and the Brother's war card back/sleeve.

    1 vote

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  20. Save manually sorted stacks in deck builder

    When editing a deck (on Android), you can change the layout to see all your cards sorted into stacks by their mana cost. You have the ability to manually drag cards around into other stacks or to create new stacks. However, if you click Done and leave the deck editor, these stack sort changes are lost. When you reopen your deck, the cards are all sorted by mana cost again. It would be great to preserve these changes, and offer a button to reset back to default stacks if you want.

    1 vote

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