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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28917 results found

  1. À court de cartes trop tôt

    Les cartes de mon decks ont disparu pendant ma partie après la dernière mise a jour.
    Mon logiciel Untapped me dit qu'il me reste des cartes mes elles ne sont pas dans mon deck.

    Je perd donc par manque de cartes

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Bug

    I can´t see my cards after Brothers War update.
    All text and numbers have dissapear.
    What I have to do to fix it?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Cannot update decks without triggering a disconnection after Brother's war update

    Whenever I try to update an existing deck with new cards (which I can craft, and I could open packs) including the midweek magic sealed deck, after today's update, I lose connection and must both log out and close the mobile app completely before reopening or I cannot connect to the game. The status page says "no incidents reported" I cannot possibly believe that to be the case.

    1 vote

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  4. brutal

    Brutal Cathars alternate card style has no text on either side. The effects go off and work as they should but with a blank text box its confusing. This appears in all zones, including deck builder

    1 vote

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  5. 1 vote

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  6. Card Not Loading

    I was as not able to see many of the card options that were passed to me. The timer would run down and I would just be assigned whatever cars the system thought I should get

    1 vote

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  7. Giant fada white card kept tapping for mana instead of letting me block with it caused me to lose game.

    Giant fada white card kept tapping for mana instead of letting me block with it caused me to lose game.
    Really ridiculous when the other player noticed and exploited it, I don’t want rude negative feedback or unnecessary suggestions.

    1 vote

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  8. Basic Social Functions

    Hey everyone! Long time Magic fan here - I think a HUGE weakness of Arena is that there are almost NO ways for me to onboard other people into the game or to maintain interest among friends. One of the reasons this game still exists in general is the social component of playing in paper which allows players to keep each other interested (and invested) in the game.

    Here are some basic social functions that would give us ways to interact with friends and therefore maintain broader interest in the long term:

    • Friend people you meet
      This is a basic…

    214 votes

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  9. Unable to join event

    Attempting to complete the color challenges to get the new starter decks as my current starter decks are not available to play in standard mode. I attempt to play the 5th round (pvp) and receive the alert “network error unable to join event try again later. I have attempted to restart the game and delete the old starter deck of that color without success. Bug is occurring on iOS.

    8 votes

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  10. decathlon event 3 disconnects when trying to start the draft

    when clicking the start draft button for the traditional draft decathlon event it just says connecting to server and disconnects requiring 2 restarts of the program before i can get back in. PC

    14 votes

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    3 comments  ·  Events  ·  Admin →
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  11. Rahilda not targetable by Vanishing Verse.

    Rahilda, the new red Werewolf from the Alchemy set, is not targetable by Vanishing Verse despite being a monocolored card. Please fix this, thanks.

    17 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Unable to join event

    Joined premier draft. Upon trying to join queue, i get "network error: unable to join event. please try again later." Persists after restart and reinstall

    10 votes

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    0 comments  ·  Events  ·  Admin →
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  13. Solemnity bug

    While I’m a match my opponent played nine live then solemnity. On subsequent turns he played faceless haven and book of exalted deeds, he was able to put the books counter on faceless haven when solemnity should have cancelled it out.

    7 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  14. Boseiju, Who Endures discounted channel ability

    Sometimes I get to play Boseiju's channel ability for G instead of 1G, so this screen cap is not unique. It's hard to see in the picture, but I've pulled up the card with only a single land left untapped and nothing in my mana pool. You can see it is about to let me play it for G. Not sure if it's important, but the land left is a dual land.

    This issue is not limited to Boseiju. Yesterday I got counterspelled by a card that says 'reduce cost by B if opponent cast their second spell.' I was…

    1 vote

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  15. Weekly Queues over 48hr midweek

    1.) Have week-long queues for midweek magic - rather than just 48hrs.
    2.) Stick with Pauper/Artisan/odd formats. We can play any constructed format any time.
    * KEY POINT* We want to play more magic in different ways, and don't want to have to join a discord and a LFG queue.

    • Ideally 1 new permanent but rotating queue for Pauper/Artisan 1 week of each for all 4 formats is 8 weeks of autopilot queues. And an entirely separate queue for fun/oddball formats - maybe this one stays as the 48hr midweek magic -
    • oddball format ideas -

    The ones with fun/creative…

    2 votes

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  16. Punish salty rope burners

    There should be some way to punish players, who just use their timeouts on purpose to get revenge for their loss on the battlefield.
    Tbh I have 2 screens and just switch to youtube, I am not easy to trigger. Still I feel this should be punisheable behaviour.
    Look at this example. You don't want to tell me, he needed 4 timeouts to ponder wether or not he should break his clue or not, do you?

    It's just poor and not sportsmanlike behaviour at all

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Cards Disappeared

    Hello,
    Opened initial three packs of Brothers War and followed by a several more off of the Mastery Pass. I got several Mythics and rares. I logged out for several hours and when I returned to check out the new cards they were all missing. I now only have 2 rares and 1 mythic. I don't have a screenshot, this is the first time this has happened on my account. Any ideas or ways to bring back those cards?

    1 vote

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  18. Bug on PC

    When multiple options are given for casting a card (ex: casting with casualty, or kicker) on PC the game freezes and doesn't allow you to cast the spell or cancel the action giving you no choice but to concede. This makes the game totally unplayable on PC and is new as of 11/15 please fix ASAP

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. During Brother's war PRemier Draft client keeps crashing

    Can you please majke a refund. It's not possible to play the event.
    Thanks for your support

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Unearth Trigger is bugged

    The game did not correctly create a delayed trigger for Unearth. I wanted to counter the at the end of turn trigger with Defabricate, but the trigger wasn't even created.

    When Unearth creatures leave at the end of turn, they just go away, but that's not correct. A trigger should be created ... one that can be countered with cards like Defabricate.

    1 vote

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