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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28924 results found

  1. Can’t select card from pool

    I just got an alt art Torvold but whenever I try to select him for my brawl commander deck he never appears on the deck list. What can I do?

    1 vote

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  2. [Italian] [Translation] Wrong card description: Greater Tanuki

    The card Greater Tanuki (Kamigawa: Neon Dynasty) -both in the classic style and without card frame style-
    In italian language: Tanuki Maggiore has the following description:
    Travolgere
    Incanalare - 2®, Scarta Il Tanuki Maggiore: Passa in rassegna il tuo grimorio per una carta terra basa, mettila sul campo di battaglia TAPpata, poi rimescola.
    instead of being:
    Travolgere
    Incanalare - 2®, Scarta Il Tanuki Maggiore: Passa in rassegna il tuo grimorio per una carta terra base, mettila sul campo di battaglia TAPpata, poi rimescola.

    The error is in the term "basa", instead of being "base"

    both in the classic style and…

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  3. Priest of Possiblity

    Is it just my imagination or are many alchemy cards REALLY that unbalanced? Like Priest of possibilities and infinite combos with Veteran Ghoulcaller? Why conjuring cards from thin air? Im sorry but im also a real life MTG player and those "fake cards" destroy my experience in historic. Cant Wizards just COMPLETLY devide alchemy from the normal game modes? For the normal players sake. And pls ask maybe the real MTG design and balance team for help next time.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. No informations an statistics about cards

    There is no information about creatures statistiques in game, the name of the card doesn't appear. Hard to play in the fog...

    2 votes

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  5. broken window bug

    I was playing on PC against someone playing with Broken Window on the board. He had 6 life remaining and I was attacking with a single 3/3 (Gutter Skulker) that I had just pumped with Arm the Cathars to a 6/6. I somehow won the game with him having 1 life remaining after the Broken Window mitigated 1 damage from my 6/6. Please see the attached screen shot after I won the game.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. White screen for changing Paiement method or buying from store

    In the store while clicking on the "payment method" link or trying to purchase in € the welcome bundle pack (or any other bundle in €) I have a small white screen.
    I have the correct .Net package (as described on the support page reporting this issue) .

    platform : PC
    OS : Win 11

    I can't make any purchase using currency € (or $) the window supposed to have the information (VISA etc) is blank.
    I can't change the payment either (that was said on the article about this issue ) so I'm stuck.

    Thx.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  7. Missed combat phase after casting a

    Missed a combat phase after casting a creature that would turn my Heliod into a creature. before I thought of capturing the data to try to figure out what happened I hit next and lost the game. Wasn't able to capture.

    Would recommend a way to capture the log post game before leaving battlefield.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Erro ao desinstalar/instalar jogo para corrigir erro

    Erro ao desinstalar/instalar jogo para corrigir erro
    Após um tempo jogando o “Magic the gathering arena” um erro ocorreu e decidir desinstalar o jogo para poder ajeitar o erro. No processo de retirada do jogo outro erro ocorrer afirmando já ter outra função sendo executada. (imagem 1 e 2).

    Após isso tentei novamente instalar o jogo, fiz todos os procedimentos padrões, porém não conseguia escolher o local que desejava colocar os arquivos (imagem 3), mas decidir ignorar isso naquele momento e continuei a instalação normal (como segue nas imagens 4 e 5). Porém quando eles estavam no processo de instalação…

    1 vote

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  9. Mizzix's Mastery Only Displays in Japanese

    Mizzix's Mastery Only Displays in Japanese

    This happens in both my collection and in gameplay. When I mouse over (either card style) it only shows the text in Japanese. My language is set to English. This doesn't seem to happen for the other Strixhaven special cards.

    I'm on a mac.

    1 vote

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  10. ストア

    ストアでシヴの壊滅者を購入したのですが、デッキ作成時、カードが出てきません。リストを調べると未所持の状態になっています。カードの付与をお願い致します。

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  11. Economics + Mastery Pass: A game with two currencies but has 4 currencies which is becoming too many

    World of Tanks is a game of WAY TOO MANY currencies. I hope you dont add to the numerous count. Specifically MTGA has 4 currently: gold, gems, booster packs and random uncommon/rare/mythic rewards. World of Tanks has at least 10+ currencies.

    What makes the mastery pass too convoluted is how many currencies you are earning back as the 3400 gem payment. Rather WotC should strip it down and make a pass that has a clear outcome. Comparing Siege’s season pass: Its a guarantee you earn the content upfront (as its released throughout the year while Ubisoft earns a discrete yearly…

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  12. Graveyard recursion changed card

    When I went to bring back a Spirited Companion with The Restoration of Elganjo, the card changed to Botanical Plaza, another card in my graveyard. The original Botanical Plaza was still in my graveyard after this happened, so this wasn't a case of selecting the wrong card.

    1 vote

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  13. Zur Enchanter Hexproof bug

    I have no screenshots, tbh I thought the bug reporting feature would be easier than what it appears to be, and it's kinda weird that it's not. Anyway, I was playing against a Zur which had hexproof, but obvs it's only meant to give enchantment creatures (which zur is not) hexproof.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Grow From Ashes Kicker

    I have in my two most recent capture logs another glitch regarding grow from ashes failing to get second land. its critical because this was in a game 2 of which once checking the log start with 3 lands of same color (which i keep because i have many in color cards) only to never draw 4 (presumably because keeping 3 is bad) so the extra land in one of those games was critical

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Auto-pay with Titanic Brawl in Hand

    Auto-pay-solution doesn't seem to know about the cost reduction to Titanic Brawl and happily taps out the last Forest when there is only one other land available and no (other) one-drops in hand

    1 vote

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  16. Bug

    The premier draft is not loading for 2 days

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  17. Connection lost

    Every time I try to log on and play the game it says I lost connection to the game server and I even logged out and changed my password to log back in and I got the same result

    13 votes

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  18. Season rankings not changing

    Hello,
    I uninstalled and reinstalled Arena to debug. Didn't work
    My season rankings are not changing with wins or losses. Also, I’ve never been able to complete the last chellenge on each intro deck color challenge. It says network error on the last challenge of each color.
    Thank you for all your support!
    Pete

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. I lost a game in the arena open due to a bug

    I begin my third turn of the game and i tried to play a Plains and a creature, at this point i got the message "Waiting for server", after some time i was back in the game and i had a plains on the board, a plains in the graveyard and my creature still in hand, once i tried to cast the creature i realized that the plains on the board was just an image and wouldn't tap for mana

    I was playing the arena open on November 5

    1 vote

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  20. Bug on card appearance

    Lier, something of the drowned damage appear pure black which is not visible to see. As well as the wording is blended in with background multi color which is hard to read as well through spaces of unblended spots.
    First time reporting bug forgot screen shot just look up card. The damage is the main problem don't want to walk into a fist lol. But I believe it would help gameplay if this wasn't an issue.

    1 vote

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