MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28933 results found
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Authentication Failed For User
After I log onto to MTG Arena on a windows, I immediately receive a message saying "Authentication Failed for Aliensummer" (My username)
I've tried to restart the windows, and I can see it loading the card base data behind the window but I am unable to log on.
31 votes -
Please, separate extra products from the core ones in the Set Collection tracker!
The new Set Collection page is great to keep track of our collection, but it's frustrating to see that sets for which I have acquired all the cards are marked as not complete because I didn't craft their extra products (usually cards printed in paper for Starter Decks), unotainable from regular packs. Can those items be listed somewhere else or, at least, not to be accounted for the collection progress of a set? Thank you.
1 vote -
Graveyard trespasser
Graveyard Trespasser has a bug in the Arena. It has a Ward - Discard a card. I needed to get rid of it and I had two cards in my hand. A Lightning Surge and a land. I couldn’t discard my land card in response to its Ward even though there is no such a limitation written on the card.
1 vote -
cards are just absolutely overpowered
heres a suggestion...fire every single person involved in creating recently new cards then punch them in the throat repeatedly then slap yourselves for approving it through...1 game guy just pulls out a "all creatures gain hexproof and gain two counters each turn" next game same thing cant do nothing....next game dude literally played 7 turns straight skipping mine no max hand size he played for 15 minutes im just watching the whole time...MTG has literally become the opposite of fun and i will no longer play or support it and even make a literal effort to make it known to…
1 vote -
Chaos draft anniversary event Bug hid picks and wouldn't allow selection during first pack
Description. entered a draft. Got a "waiting for server" spinner long enough to where I reinstated the game. when I got in it auto selected a land; fine. Howerer as the game showed me getting passed packs the screen still said "waiting for player to pass" exited and restarted game multiple times until bug went away but missed almost the entire first pack of picks. Requesting refund as all other aspects of my gameplay were normal that day indicating server side error.
1 vote -
Enlist - Coalition Skyknight + Mesa Cavalier + Benalish Sleeper
Hello, I spent my entire turn trying to enlist the creature, and found it extremely unintuitive and frustrating to figure out. I wanted to attack with both fliers and enlist the non flying creature. The order should be - click enlist, select the enlisted creature, and select the other attacking flier. Instead, it was impossible to figure out what would actually happen without moving to the next stage of combat! There's no information on what would happen next, and no way to figure out if I'm doing this correctly. As a result I attacked with a creature which was chump…
1 vote -
Can't open packs
Was opening packs and now my pack screen shows the following:
Tried restarting client to no avail.
1 vote -
Autotapper Incorrect Selection
Running latest version of Windows client. Autotapper failed to leave up correct mana to play card I wanted to play, considering all mana available in hand (unplayed land). This resulted in a loss that I was about to wipe the board on.
7 votes -
Turn off card / board animations
Hello.
Now that Arena has a good player base, with some of them who are playing for a long time ago, i suggest, with a button on the interface, the possibility for the user to
switch off all the card animations / board animations.
For those like me who play a lot and since a while, we get tired of the same animations again and again and it would improve our game experience.
For those with little configurations it would perhaps avoid some crash and improve fluidity of the game.
Well. I see only advantages in this options doesn't you…
163 votes -
Unable to join event
Put 1500 gems on premier draft and when trying to join queue i get "network error: unable to join event". Persists after restart and re-install.
9 votes -
Switching between cellular data and wi-fi causes disconnects
Steps to reproduce the bug: Start the game while connected to wi-fi. Disconnect from wi-fi (by moving out of range off turning it off) so you’re using cellular data instead. Navigate to any other tab in the lobby or try to continue the match you’re in. You’ll be left with a “Waiting for Server…” and a spinner until you get an error message depending on where you’re at in the app. A restart fixes everything. And the same issue occurs if you start out using cellular data and the connects to wi-fi.
Platform: iOS
Expected result: Seamless transition between cellular…1 vote -
Dragon Pulsfire countered by destabilizing?! (but not by hexproof and sacrifice, etc.)
Dragon Pulsfire looses effect when creature target gets destabilized.
When Creature gets hexproof the effect still does dmg to player, but it does not, when creature is destabilized. Please repair failur.1 vote -
QoL: Nyx Owl pet makes a long annoying sound before entering the match
QoL: Nyx Owl pet makes a long annoying sound before entering the match
1 vote -
lotus field bug, no sacrifice at all
A player plays lotus field as the second land and doesn't need to sacrifice any land.
This is clearly a bug.
Please take care of it!
1 vote -
bring back the goblin staples
so i play krenko in standard brawl and i find it unfair that goblin staples like goblin recruiter along with impact tremors are not in arena and many more cards while every other deck has every card they need pls help us goblin players our decks are suffering and its unfair that we get hurt while every other deck is given all of its support plus more
1 vote -
Cheater
Caught ForRavinca cheating. There is no way you are able to draft all those rares and mythic-rares in a quick draft. Then to also draw two mythic-rares in your hand during our match. You had such an overpowered deck that it was over by turn 4. That never happens in quick draft. Will i receive credit for this no, because whenever I write to admin its always a bot response.
1 vote -
ドラフト
ミックスドラフトに参加したのですが、
・参加者が揃って読み込み場面になったところで進まなくなり、再起動すると3ピック終了していて・試合中に操作不能になるカードが出てきて
・試合中にアプリが固まることが3度ありました。
ランク戦ではなく、すべてミックスドラフト一回での出来事です。上記のスクリーンショットはありませんが、操作不能になるバグはランク戦の時に一度なったときのがありますので貼らせてもらいます。カードが上下反転して場の近くに置かれた冥府の掌握（黒インスタント）、ライブラリー上部でスリーブを透過して写るカードなどが分かると思います。
（同様の書き込みをサポートに送ってしまいました、多重報告になってしまいすみません）
1 vote -
My deck won 10 in a row but isn't in decklists for the week it won
I read all rules for decks to be submitted to Decklists at https://magic.gg/decklists No cards changed, never touched my deck for three days 10/28 thru 10/30 and won 10 matches in a row from Diamond 3 to Mythic. I expected the deck would make Decklists for October 31 but isn't there.
1 vote -
Conexão com o servidor durante draft
Iniciei o draft misturado de 30 anos de magic e perdi conexão com o servidor, perdendo assim a oportunidade de escolher as melhores cartas, espero receber de volta o passe que gastei para realizar o draft
1 vote -
Alchemy Trade
I really don't care for Alchemy and since I have not, and will not ever, play Alchemy, how a about giving people the option of swapping those packs for the previous current set so they are not wasted?
2 votes
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