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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28941 results found

  1. Draft loss due to queue lengt

    This is the second draft where my third loss come from a crash of your client and as I try to get back in the game I'm forced to stay in queue for more than a minute.
    The following is a screenshot at half the time I've been waiting to get back in my match (1.45 minutes), I've lost 2 turns and it costed me not only the match, but the entire draft.
    Solve the bug or at least refund.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Draft pick is not what I selected

    During a draft for the new set I selected a card that would go well in my deck but the game decided to give me a different card that didnt even match the colors. This was in a non-timed draft event so it should never have auto-picked for me.

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  3. Couldn't cast "Reject" instant spell

    I wasn't able to cast instant spell "Reject" twice during my opponent's turn, although I had mana for it.

    The card wasn't even highlighted, very strange.

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. invisible text in gameplay parameter

    When I open Gameplay parameter windows, every texts are invisible (so we can't read them), really annoing. I'm using a Macbook Pro M1, macOS Monterey 12.5.1 with Epic Games Launcher.
    Thank you to correcting that.

    2 votes

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  5. Bug: Scheming Fence & Halo Fountain

    In a game in Historic Play, Best of 1, I played Scheming Fence and targeted the opponent's Halo Fountain with his ability. I then put a Security Bypass and Goldvein Pick on the Scheming Fence and attacked with it. While it was tapped it let me use the Halo Fountain's first activated ability "W, T, Untap a tapped creature you control: Create a 1/1 green and white Citizen creature token." twice, while targeting the Scheming Fence itself to untap. (the Scheming Fence was already tapped from attacking, and shouldn't be able to tap to pay the activated ability cost. Targeting…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. My Cards Disappeared before I could open them!!!

    I went to my local LGS and participated in the draft... I got a promo code that gave me 6 booster packs.... I was told (in Arena) I couldn't open them till the 7th... so when I logged on on the 8th and couldn't open them I thought it was funny, but maybe I had to wait till the set officially dropped, on the 10th.

    Now its the 12th and the cards just disappeared. I still have a glowing signal Notification saying that I have booster packs to open in arena,,, but when I click... there is nothing... there just…

    2 votes

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    2 comments  ·  Store  ·  Admin →
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  7. Gameplay freezes

    Gameplay freezed in the middle of a game.
    Couldn't do anything else but start MTGA again and lost the game.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Ajani Goldmane : Challenge V - White vs ??? problem

    I've a problem in the "Ajani Goldmane : Challenge V - White vs ???"
    When i click on play, the game tell me "Network Error / Unable to join event. Please try again later."
    I've try to uninstall and reinstall the game, change my device and connection, but the problem is the same.

    11 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. The option for Paper OR live formats

    Please give us the option to play historic (and other non-standard formats) as a "paper" format with no digital only cards/mechanics and rebalnces. Standard has never been my favourite format so when historic was added to Arena I was thrilled. But between digital only cards, mechanics and rebalanced cards it just doesn't feel like I'm playing the card game I've fallen in love with.

    15 votes

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  10. unable to report a problem with event on submit request page

    MTG 30 Draft stayed on searching for server after everyone connected for ~5 mins, closed Arena and restarted it to find the draft continued without me for more than the first pack in. I'd like to just report this and ask for a refund of the event or similar, but the request page just refreshes everytime I try it so now I am here

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  11. 1 vote

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  12. 1 vote

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  13. Counterintuitive Interaction between Rubblebelt Rioters and Embercleave

    I have Rubblebelt Rioters and several creatures and lands.
    I am unable to pay the cost to cast Embercleave.

    I attack with Rubblebelt Rioters and several creatures.
    I am able to pay the cost to cast Embercleave.

    The timing of the Rubblebelt Rioters "on attack" trigger coincides with the the cost reduction applied to Embercleave's cost.

    The result is the Arena state processing resolves the Rubblebelt Rioters trigger, giving me no chance to cast Embercleave, even though the cost is now payable. This is blatantly counterintuitive. If I am in this situation, I am required to put the game into…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. ヒストリックイベントでの異世界の凝視/Otherworldly Gaze利用時のバグについて

    ヒストリックイベントでのプレイ中、 異世界の凝視/Otherworldly Gaze を使用したところ、カードがクローズアップされたまま呪文の解決に伴うカードの選択ができなくなりました。そのまま私の持ち時間だけが減っていき、私のターンは終了となりましたが、異世界の凝視/Otherworldly Gaze はクローズアップされたまま画面上から消えませんでした。

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Not recieving Uncommonsaboove level 80 and did not reieve the Mythic at level 79

    I did not receive the Mythic card at Level 79 of the DU Mastery and have not been getting the Uncommon above level 80. Enclosed is my log.

    Windows 11 48GB RAM Ryzen 5 3600

    1 vote

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  16. Jin-Gitaxias, Progress Tyrant alternate art bug on library's cover

    If you select the alternate art of Jin-Gitaxias, Progress Tyrant as a library's cover a horizontal white line will appear on top of it even though this is not a part of the card's artwork.

    Please see the screenshot below for more information.

    Thank you.

    1 vote

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  17. product suggestion

    I cast blue enchantment signature spells. it reads seek 2 instant and/or sorcery with mana 3 or less. I had multiple spells in my deck that fit that description but it only pulled 1 spell. why didnt it pull 2?

    2 votes

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  18. About answering the request  リクエストの回答について

    I sent a request, but it happened that the problem was resolved even though there was no answer and the problem was not resolved.

    リクエストを送信するも、回答もなく問題も解決されていないのに解決済みにされる事が起こりました。

    It is a false act of losing trust to give false results that the problem has been solved without attempting to solve it.

    問題の解決を図らずに解決したと虚偽の結果を示すのは信頼を失う誤った行為です。

    I hope the problem will be solved and the correct response will be taken.

    問題の解決と正しい対応を望みます。

    3 votes

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  19. Bug

    Hi there, I noticed a bug while playing historic brawl. When Muldrotha is on the battlefield and mulldrifter is in the graveyard, It is possible to cast it more than once for it's evoke cost with the muldrotha ability when you should only be able to do it once per turn. I checked the bug several times. I am playing on an android phone btw

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Could not target or inspect opponent's Angelic Observer, leading to lost draft game.

    Could not target opponent's Angelic Observer card to inspect its text, target it with spells (e.g. Murder) or block it with my creatures. It was able to attack me every turn until the game ended without me being able to interact with it whatsoever.

    3 votes

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    2 comments  ·  Events  ·  Admin →
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