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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28945 results found

  1. product suggestion

    I cast blue enchantment signature spells. it reads seek 2 instant and/or sorcery with mana 3 or less. I had multiple spells in my deck that fit that description but it only pulled 1 spell. why didnt it pull 2?

    2 votes

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  2. About answering the request  リクエストの回答について

    I sent a request, but it happened that the problem was resolved even though there was no answer and the problem was not resolved.

    リクエストを送信するも、回答もなく問題も解決されていないのに解決済みにされる事が起こりました。

    It is a false act of losing trust to give false results that the problem has been solved without attempting to solve it.

    問題の解決を図らずに解決したと虚偽の結果を示すのは信頼を失う誤った行為です。

    I hope the problem will be solved and the correct response will be taken.

    問題の解決と正しい対応を望みます。

    3 votes

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  3. Bug

    Hi there, I noticed a bug while playing historic brawl. When Muldrotha is on the battlefield and mulldrifter is in the graveyard, It is possible to cast it more than once for it's evoke cost with the muldrotha ability when you should only be able to do it once per turn. I checked the bug several times. I am playing on an android phone btw

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Could not target or inspect opponent's Angelic Observer, leading to lost draft game.

    Could not target opponent's Angelic Observer card to inspect its text, target it with spells (e.g. Murder) or block it with my creatures. It was able to attack me every turn until the game ended without me being able to interact with it whatsoever.

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  5. Can't Cast Deadly Dispute

    I couldn't cast deadly dispute, even though I had creatures on the table and the mana available.

    4 votes

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  6. Cards not triggering

    Vito not triggering when life gain occurs. Losing games because of this bug.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. 2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Historic Pauper!

    An Open Letter to WOTC and the MTG Arena team

    Hello!

    I just wanted to write in on behalf of myself and the Historic Pauper community (I'm a moderator in a Historic Pauper Discord server and have been staff/the organizer for approximately half of the Historic Pauper events on MTG Melee) to say that we loved the FNM event. Many of us have played hundreds of games in official MTG Arena events while also playing hundreds (if not thousands) more in player run events or casual matches.

    We are all looking forward to the next Historic Pauper event!

    Cheers,
    PlatypusJedi

    75 votes

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    24 comments  ·  Events  ·  Admin →
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  9. Username / email change

    why do i need to contact customer support to change user id or email? insert a button to do it yourself !!!

    12 votes

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  10. Top 250 Mythic Ladder Reward Can Be Redundant

    I qualified for the upcoming Qualifier Weekend via a top finish in a recent Arena Open event. Now, as I compete for a high rank on the mythic ladder while the October season concludes, the reward structure forces me into a frustrating choice. Hold or increase my rank to finish in the top 250 and earn a redundant invite to the November qualifier weekend, or forfeit a couple of games to rank down and land #251-1200, thus earning a prize of 20 qualifier points which aren't redundant and can be saved for later. I'm sure many top ranked Mythic ladders…

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  11. Uurg, Spawn of Turg graveyard selection bug

    With Uurg, Spawn of Turg in play on my upkeep, when it allows me to choose whether or not to put a card into my graveyard or keep it on top of my library, it doesn't allow me to keep the card on top of my library. It shows the graveyard box as empty, and the top card is revealed, and I can drag the card to the graveyard, but if I keep the card in the library box and click 'done', it always goes to the graveyard. I thought that by not dragging the card to the graveyard box…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. No me deja jugar en desafio de colores con otros jugadores

    Estoy atascado, no puedo avanzar en desafio de colores porque no me deja jugar con otros jugadores

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. All Cards Available in Direct Play

    Can all Arena cards be available to play with in direct play? I am trying to get a friend into MTG Arena but he wants to try out cards in games before buying and crafting them.

    1 vote

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  14. Queen olivia turn 1

    On android i had an oppent named Nephi drop 6 mana olivia on turn 1. I dont know of this is a bug but i used dread fugue on my turn and looked at my oppenents hand then when his turn came he dropped a black swamp and his swamp turned into olivia. It was crazy i couldnt blow it up with infernal grasp and eventually on turn 7 he dropped an actual olivia onto the board.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Niambi, Mirrorhall Mimic, Meathook, and Kami of Mourning

    I am also seeing an infinite loop with the combination of Niambi in play, a Meathook Enchantment in play, and Kami of Mourning in play. The player can play Mirrorhall Mimic to copy Niambi which forces a discard since Niambi is already in play. But because Kami of Mourning has been used, it comes back into play with the discard. This cycles over and over again and inflicts 1 point of damage against me because of Meathook. Over and over 20 times until I lose. So annoying to die this way!

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Auto-assign combat damage

    Option to disable this no longer disables.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Mityc booster kamigawa FAIL

    Buy a kamikawa mythic booster an gave a Rare wildcard

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  18. Product Suggestion

    What's the point of the Alchemy format if you're going to force the changes on Historic?

    Leave Historic untouched. I'm done playing MTG Arena until this is reverted, and I will be encouraging my playgroup to avoid it entirely. If I wanted to play Hearthstone, I would. Absolutely rubbish update.

    Also consider hastening the animations, such as discarding cards.

    Leave Historic alone.

    16 votes

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  19. Could not find voucher for lookup

    I redeemed a Baldur's Gate Prerelease code in the MtG Arena Store today. It said that it was successful. But nothing appeared. Also, the Packs tab is lit up, but no packs are being displayed. I looked in the Player.log file and saw these two lines:
    Could not find voucher for lookup: VoucherCLBPreReleasePacks
    Store display for voucher "0acc98d6-ea71-4ec4-8c0c-d53992f753fb" missing!

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  20. Card bought does not shows in collection or deck

    I bought chip of reality today spending 2500 coins, the coins were collected but the card is not in my collection. I checked 3 times rebooting the app but nothing happened. In the store I read the message bought already done but I have not the card. Could solve this problem and send me the card I bought from the store? I play on IPad on iOS.

    8 votes

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    2 comments  ·  Store  ·  Admin →
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