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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
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Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28950 results found

  1. Burnign-tree emissary

    Some kind of bug happened in the last game I played as it didn't allow me to spend the mana I'd generated using burning-tree emissary. I was unable to cast an instant immediately after summoning her, as I intended to kill the opponent's dreadhorde arcanist that had only 1 health left., and instead the game just passed the turn, making it so that the opponent's dreadhorde arcanist ran away with the game.

    I assume this was a bug and not operating as intended.

    1 vote

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  2. Invalid card error, but card appears in my collection

    Deck building tells me that my deck is invalid because a card is missing, but I didn't put any cards in that I'm missing. I used a process of elimination to figure out that the card in question is Esika's Chariot. I have two copies on my profile, but the game seems to think I have none.

    I am working on PC, windows 10.

    I'm not sure if this is an intermittent issue and can be reproduced. The steps I took were building a deck, then putting Esika's Chariot in it, then being told I don't have all the cards…

    1 vote

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  3. ranking

    The ranking system it s too bad. If you win, yo climb 40 steps but if you loss, you loss #160. It´s impossible playing with this system

    1 vote

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  4. Несколько странных ошибок подряд, связанных с подбором оппонентов, с портретами и использованием карт

    Приветствую.
    У меня возникло несколько странных ошибок подряд.

    1. Подбор противника в исторической рейтинговой игре длился больше 30 секунд и я решила отменить и попробавать снова. Кнопка отмены не срабатывала.

    2. Я сделала Alt+F4 и выключила игру.

    3. Я открыла игру, но вместо стартового єкрана увидела подбор матча.

    4. Моим портретом почему-то стал Аджани вместо Об-Никсилиса (что на екране подбора что в игре). При єтом Аджани не является портретом какой-либо из моих колод.

    5. В матче с оппонентом SeDai два раза не сработала моя карта "Презрение Сархана". У его существ не было защит в виде щитов или чего-то подобного, но цели не были уничтожены. Чары…

    1 vote

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  5. Draft bugs - DMU traditional draft 10/24/2022

    I experienced two bugs in my DMU Traditional Draft today. First, in pack 1 pick 7, I clicked on Monstrous War-Leech and the card disappeared. There was still a spot for it but the card was invisible. I was unsure if it was selected or not so I had to make another pick that I did not want. Then, on pack 3 pick 7, I was abruptly disconnected from the server and it would not reconnect. There was no issue with my internet on my computer or any other devices. I had to rejoin on my phone and I missed…

    1 vote

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  6. Card cast instead of inspect

    During my last two eldraine premier drafts I've noticed that quite often when I attempt to read the card instead of it being enlarged on mobile it will just be picked immediately. I am unsure if this is due to my phone model or the client misinterpreting a long press as a quick double tap.

    1 vote

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  7. Glitch/Bug autopassing and land use restriction

    I was playing in arena event the the UI bugged out on me. Two things occurred. First I took my turn played a land and normally it would auto pass as I had nothing I could play but it stayed on the phase. Then I clicked auto pass and 10 seconds later the game passed and progressed but now after I played lands it auto passed automatically indefinately.

    I restarted the game hoping to fix the issue. Then I ran into a different issue where I played lands but I could not use them. I am uncertain if this is…

    1 vote

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  8. Unable to add both of my copies of Goldspan dragon to my Historic deck

    I have 2 copies of Goldspan Dragon in my collection but I am unable to add both of them when making a deck. I can only add 1. When I try to add the other, despite it showing that I own the second copy, it then says my deck needs additional mythic wildcards and locks my deck from being used in duels. Oddly, it doesnt "gray out" the second GD when I add it to my deck like it normally does when you add cards you dont own in deckbuilder.

    1 vote

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  9. Competitive Limited Ranked Play: Please put an end to the redraft abuse without losing ELO

    There is a major problem with very high end mythic rankings and competitive play in limited drafting.

    The players in the top #100 of mythic ranking are very obviously abusing the format's resignation option and are able to redraft infinite times without losing any ELO, in order to prevent them from having to play any ranked matches until they chance into an ultra-dominant deck.

    Regardless of how many people are even exploiting it, it should absolutely not be allowed. The setup of allowing players to resign their drafts and redraft without any ELO hit is completely contrary to the spirit…

    3 votes

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  10. Game Gives extra copy of new Planeswalker Minsc & Boo, but only 1 copy is given to the card pool

    The game gives me the new planeswalker card Minsc & Boo x2 copies, but when checking the card I only was granted one copy.

    This is the second time it happened to me, I had reported the first time a few days ago here:
    https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/45402571-missing-mythic-copy-while-opening-a-pack

    It's not fair, at this point I should have x4 copies of the new planeswalker but the game doesn't stop to scam me. Please respond, advice and fix, I have missed 2 mythic new planeswalker cards with the new event, and has purchased the event pass.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  11. Shop

    Hello, i buy for 3000 gold the alternative art of Rootbound Crag, Glacial Fortress, Drowned Catacomb, Sunpetal Groove and Dragonskull Summit from the store and after take me the gold i search them and i don't have them. I don't see them in the store again after that day. Please solve this problem. Thank you

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  12. Shalai, voice of plenty didn't give me hexproof

    Even though I had Shalai, Voice of Plenty on the battlefield my opponent was able to cast spells from their hand and use Planeswalker loyalty abilities to make me discard cards and lose life.

    1 vote

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  13. CLIENT BUG

    Stuck in a turn, for a problem on the client. I cant do any movement and my oponent by the same way. It is not the first time, please fix it, fix your client.

    1 vote

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  14. Wildwood Scourge, Iridescent Hornbeetle, Cathar's Crusade = Game Draw mechanism not working

    the game cant handle the triggers and the size of the stack. Sound breaks, game crawls and the threat of a game draw never materialises into an actual Draw.
    It has been nearly an hour stuck on Opponent's turn as triggers stack up.

    1 vote

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  15. couldn't press "attack with all" during Post Malone Concert

    when I was trying to attack with all, the button was greyed out and had a red "i" on it. my turn was automatically passed before I could get anywhere.

    1 vote

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  16. DRAFT

    En una partida de draft comprando el evento con gemas a falta de una derrota para terminar en mitad de la partida el juego se cae sin dar tiempo a reiniciar y recuperar la partida. Perdiendo esa partida y la posibilidad de recuperar las gemas invertidas

    1 vote

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  17. On play / on draw system

    In a quick draft in 5 games played not once i could play "On play" the same happened to me yesterday on a 4 games draft, with only one "On play" game. Is it fair for me to put my resources on the line with that kind of odds?

    3 votes

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  18. My initial starting hand in every game is inconsistent and I think the deck shuffling and hand dealing is unrealistic.

    I have 25 creatures in my deck, only 21 noncreature spells and 29 land. Every game I have played lately I am always getting like 3-4 noncreature spells and only 1-2 or sometimes 0 creatures in my initial hand. I am also hardly seeing creatures in my initial hand that I have 4 of in my deck but am always seeing noncreature spells that I only have 1-3 of and am getting duplicates or multiples of those spells in my opening hand. It just seems very unrealistic and inconsistent (the shuffling mechanism isn't randomising enough perhaps?) It is just very…

    11 votes

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  19. 4 votes

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  20. ADD Limited Rebalanced to Direct Challenge options

    Limited Rebalanced is NOT an option for Direct Challenges. Please add it.

    You can choose Limited Rebalanced for deckbuilding, but then you cannot use that deck anywhere, which makes it seem like someone forget to add it to the challenge options.

    Thank you.

    6 votes

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