MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28958 results found
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Card collection for reverted card
I own 3 luminarch aspirant in my collection. However, in deck building, it says I have 4. Since Luminarch aspirant has been reverted back from the alchemy rebalanced, the deck building is counting the rebalanced card as well. This might cause alot of confusion as similar bug has occured in the past
1 vote -
Draft Dead/Useless mana
On my DU draft, I run my first game and keep my hand to play a T1 swamp. After T2 I realize that my mana is dead (visible but useless, I can't click on it or engage it). I played this mana, and I lost this game because I lost my 1st turn. I don't understand this bug
1 vote -
Damage not stacking correctly
During a Premium draft event. My opponent was at 5. I attacked with an 8/8 and he blocked with his 5/5. I then used heroic charge with kicker to push through the additional points of damage required. However, only 4 points of trample damage went through and my opponent was left at 1. I then died on the crack back.
1 vote -
Unable to target Planeswalker on this board with this pet on mobile
So I was playing against this opponent when they had played ob and because of the board and the pet that they were using he was unable to be targeted on mobile
1 vote -
Can’t complete color challenge black against blue
Cannot complete color challenge black against blue second to last battle no matter how many times I go through it
According to the videos of watch online, I have one different card that I sHould it will not let me adjust or change the deck1 vote -
Game crash on win causing award (e.g. 5th, 7th, etc.)
On Arena for Windows 10.
1. Start a match that would result in an award when you win.
2. Restart the game in the middle of the match.
3. After the restart, win the match.The screen goes black and freezes. After restart, your win count is updated, but no new card in the collection has the "new" tag, if one was awarded at all.
Expected: It should have shown the xp and card rewarded for the win.
Attached logs from the crash and the restart.1 vote -
プレミアムドラフト中のバグ
プレミアムドラフト中にマナを支払ったがカードが空中に浮いたまま触れなくなりプレイできなかった。
そのまま相手のターンに移行していまい、正常な動作が行われなかった。アプリを落とすとプレイしたはずのカードが手札に戻っており、召喚扱いにならなかった。
1 vote -
When drafting (QD), Cannot move card from Sideboard to Deck
During Pack 2, Pick 3 of a DMU QD.
I have 6 cards in my Sideboard, the UI layout is with the default with the drafted cards on the bottom.Could not move the bottom-most card (6th card out of 6), the "Djinn of the Fountain", to my Deck. What this means specifically is:
- Mousing over the Djinn of the Fountain doesn't highlight the card
- Clicking the Djinn of the Fountain doesn't move the card to my Deck.Workarounds:
Taking additional cards out of my sideboard (until it is < 6).
Switch the layout to the vertical split.…1 vote -
Sideboard cards are incorrect in sideboard viewer
After sideboarding in a best-of-3 match, when I select "view sideboard" in-game, my sideboard is incorrect; cards that are not in my sideboard (because I have sideboarded them in) are listed as being in my sideboard, and cards I have sideboarded out do not appear in my sideboard.
Platform: Android
Device: Samsung Galaxy S10e
OS Version: Latest available43 votes -
Mobile game constant crashing
Since the release of Neon Dynasty my game constantly crashes during gameplay. I am playing on mobile iOS. It happens every other game and has caused me to lose countless games effecting my ability to climb the ranked ladder. It’s very difficult to keep playing when I can’t make any progress from the game closing and not letting me rejoin games.
9 votes -
Crash During Draft
Crash During Premier Draft Event - I was on Pack 2 Pick 2 when the server seemed to crash (See attachment). I was given the option to reconnect, but the wheel in the background completely frozen. I shut down MTGA to manually restart, but then it attempted to update the program but failed (see attachment). After a few more attempts it did restart, but the draft was virtually over - Pack 3 pick 13 or so). I did use a draft token earned from the mastery pass to enter this draft, if you could reimburse that, it would be greatly…
4 votes -
Wrong picks (visually) in draft
This bug has happened to me multiple times since the last patch and it also affected the Streamer NumotTheNummy on Youtube video (See times 4:00 and 19:40):
https://www.youtube.com/watch?v=qZk5slnADh8&ab_channel=TSMFTXNumotTheNummy
While drafting, sometimes the card you pick will be replaced by a random other card in the pack. This is very disconcerting.
It turns out that when this happens, when you submit a deck with the wrong card it gives an error message "deck cannot be submitted".
Once you exit the draft, you find the original card you picked back in the deck.
This is a severe bug which occurs frequently that…
5 votes -
Couldn't cast instant during combat
During a Premier Draft, my opponent removed my defenders and attacked for lethal damage. I had two Kill Shots in hand, with enough untapped mana to cast both and destroy two of the attackers and prolong the match.
I click-and-dragged one of the Kill Shot cards onto the battlefield in order to cast it as soon as I got priority after the opponent declared attackers, but I never had the chance. Instead, the client immediately passed priority and damage occurred, and I lost the game. That was my 3rd loss, ending that draft.
5 votes -
Remove alchemy from historic. Stop re-balancing / nerfing cards.
We don't want your treadmill of perpetual re-balancing. This is a shameless cash grab designed to ruin historic decks which were perfectly fine, and force players to keep having to spend wildcards.
Faceless haven was fine, you ruined it.
Goldspan Dragon was fine, you ruined it.Why would I ever invest in those cards now? Why would I ever want to give WOTC another dime? I'm not spending another cent on this game until you rollback this garbage, and FIRE the executives who dreamed up this scam. The employees who deployed it are innocent, but the decision makers need to…
15 votes -
Respond to creature with voltagic surge
When playing with voltagic surge, and a creature from the opponent triggers an hability, and my intention was to destroy that creature before the ability could be used in itself, the game loads and I need to restart it.... meanwhile I lost 2 turns, thus I could'nt pla apropriate and lost the game, thus the event too.
2 votes -
Not receiving any rare item from pack
B ought a pack of Theros beyond death because I only have a few cards from that set, it gave me a gem voucher saying congratulations you've collected all rares from this set, except I haven't. It didn't even give me any actual gems either, so I got no rare card or gems from the pack I bought. Also I'm having to post this in the idea category because every time I try to report a bug it auto redirects me to this page, I have tried 4 times to fill out a ticket but it just keeps bringing me…
1 vote -
Card STYLES BUG
CARD Card styles not appearing in matches but they'd show in deck building.
15 votes -
rigged
Game is rigged!
Here is an example, I built a mill deck to force the opponent to concede and first game, I get my opponent down to 6 cards left in deck and guess what he pulls? Thassa's Oracle... No response when using the 6 word communication chat in Arena which tells me that I was playing against a bot.... I mean seriously... That's not luck.... its called rigged!Another example, I build a shock deck that is mainly raw damage instant sorcery cards! I get mana flooded and none of those cards that are mainly the portion of the…
30 votes -
Turn skipped post combat
Post Combat main was completely skipped. I had attacked and had mana available and cards to play.
6 votes -
Showcase art bought in daily deal today is only giving me extended art card and not the showcase
Daily deal today I spent gold to get the showcase art for Junji, after buying it the showcase art will not show up after applying the new style. Not even if I go into the card on collection and select the showcase that appears there saying I have it. It lets me select it, then it shows the art has changed in my collection, but when I load a deck it does not appear, and does not allow me to have the showcase art in my decks.
This company is getting bad, so many reasons. Please do better.
1 vote
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