MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28959 results found
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Timeouts not working properly and missing cards during draft
Timeouts not working properly and missing cards during draft
4 votes -
Match didn't start
My match did not actually start after I chose play. My hand did not load, and the timer appeared. This was on Android, and I was not given an opportunity to capture the log. It was around 10:25pm 5/3/22.
I restarted the client, but had already lost the match by the time I got back in.
4 votes -
Stuck in the middle of premium draft
stuck in the middle of premium draft, ai finished the draft, basically lost 1500 gems...
5 votes -
Frozen game
The game got frozen during a Draft Arena. My opponent timed out and my turn didn't begin. I finally decided ton concede, but nothing happened, and I had to close MTGA. It gave me a defeat.
I am using Linux mint.1 vote -
Mark the cards during deck build and card info after opening a pack
Could be of great help if it was possible to pin/star the collected cards during deck build in order to add them later into the deck or maybe other decks in the future.
Can you also after you open a pack you have bought add the number of cards that you already have for the card that are NOT new. When I get one or more cards that I already have, I spend a lot of time going into the deck build to see how many card I have of those particular cards (In case I want to use them…
2 votes -
Neo Dynasty; Can't start premier draft "Network Error"
Paid for the Neo Dynasty Premier Draft with gems, tried to start the draft and it only pops up "Network Error - Unable to join event. Please try again later." message.
I'm playing on Windows PC and also tried to start the draft on Android phone but the same message pops up there too. I can't even resign from the draft, constructed modes work fine without issues. I'd like to get my gems back (1500) at least.
Log and couple screenshots included.4 votes -
Maldicion del silencio
Estaba jugando una partida clasificatoria y cuando use la carta "Maldicion del silencio" el juego crasheo y ya no pude entrar hasta que termino la partida. Me conto como una derrota y como era una partida al mejor de 3 fueron dos derrotas que me afectaron el rank.
1 vote -
guardião da paz ungido
Toda vez que conjuro a carta pela primeira vez, o jogo trava e so volta depois de escolher automaticamente o nome de da carta.
1 vote -
HACKER
javiroxas(username), i was close to win him, and he take control over my game, he dont let me do a command or whatever i can, and he laughs over me.
1 vote -
1 vote
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Bug Posibility
so im attempting to beat lilian vess challenge 4, no matter how many times I change what I do I get swept by the flying creatures. I've looked up how to videos on the proper way to beat the 4th challenge but I'm noticing that my starting 7 cards are different from the how to video. id like to know if the start of the challenge was changed because of difficulty or if my game is just bugged.
1 vote -
DMU Premier Draft Disappeared But No Gems Credited / No Refund
Back in early September, I reported a bug where I could not enter and finish my Premier Draft (refer to my comment under this post https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/45655369-can-t-enter-premier-draft)
In that instance, every time I tried to resume the draft to claim my gems, it crashed to desktop, in both iOS and PC. Video: https://imgur.com/a/eCfZqAX
Ever since, I've had to play either Traditional Draft or Alchemy Premier Draft.
Yesterday, when I logged in, my draft has disappeared and no refund or gems given. I went 6-3 in that Draft! I have proof of this; you can refer to my 17lands screenshot attached…
1 vote -
token and timeout issues
just played a game w/ scute swarm and ran into an instance where I generated a lot of scute tokens, roughly 106 or so. I also had prosperous innkeeper. so every time I got a token, it triggered prosperous innkeeper. This took awhile because the game had to go through each animation and as far as I can tell there is no skip, which caused me to burn two timeouts just while the game was going through the animation of giving me tokens and life! I was afraid to play another land for fear I might lose due to not…
8 votes -
Invisible Disconnecting During Draft
For the second time now, while drafting Premiere Draft in SNC, I have encountered an issue in which my draft disconnects and the client doesn't tell me.
At first I thought my table was just taking a long time to pass, but then when I clicked the button to look at where the packs are on the table, it simply wouldn't let me. When I switched from my PC to my iPhone, I was able to get back in, and noticed I had missed several picks in a row. I tried to roll with it and do a few picks…
5 votes -
Ballroom Brawlers triggered ability gets countered incorrectly
Ballroom Brawlers targets another creature (up to 1 creature trigger), the other creature gets killed, the ability gets countered. This is a bug since the ability should be valid with 0 targets.
4 votes -
priority skipped and trigger did not resolve MacOS
During a DMU premier draft I blocked a Mossbeard Ancient with a Battlefly Swarm and a Splatter Goblin. I was not given priority after blockers were declared but before damage occurred which is when I intended to activate Battlefly Swarm's ability. It skipped straight to damage the attack went through and no instants or abilities were used. Splatter Goblin died but its triggered ability never went on the stack, so I was not able to use it to target one of my opponent's creatures.
This was extremely frustrating causing me to lose a game I would have won, ultimately ending…
1 vote -
i lost connection for a sec in game but it reconnected, but not really
i was in a game where i lost connection to mtga server i still had a connection to a stream and was streaming music just fine. it was but a flicker were it came back and opponents timer started to run. didnt realise I dc'd lost a turn and the match in my trad draft game
1 vote -
Redeem Code
Habe einen Code aus einem Prerelease Pack für 6 Booster, den ich nicht einlösen kann, weil es heißt, er wäre schon benutzt worden.
1 vote -
Adding a new "Stifle" art
Hi! I saw that with the new set there is another art for the "Stifle" but there is no way to get it except through "Skywriter Djinn"'s spellbook, could you add this card to A23, or at least as a style for the old stifle, please. It looks so much better than the old art
1 vote -
Luminarch aspirant
Hello, I cannot add luminarch Aspirant to my deck. When I want to validate the deck, I am told that the cards are not part of my collection, therefore impossible to play.
1 vote
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