MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28964 results found
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Skybridge Towers, Roadside Reliquary etc. get tapped despite having potential to be left for another spell and alternative lands being avail
Skybridge Towers, Roadside Reliquary etc. get tapped despite having potential to be left for another spell and alternative lands being available for tapping instead.
1 vote -
Roadside Reliquary does not recognize Enchantment Creatures
Roadside Reliquary does not recognize Enchantment Creatures
1 vote -
The game is not accessible, dynamic draft fee
I tried MTGA when it first came out, but have not played more than maybe 20 games total. Now I am really eager to get into magic, love the draft format so I started to do some research on how to get going.
First of, I am not against using money to play or support the game, I would gladly spend a larger, one-time up-front fee, or splash some money on the occasional in game fluff for example. I do not really have the time to grind for currency, and my preference is to play draft to experience the game…
1 vote -
Jump in event
Can't add new "Jump In" packets into my deck list.
9 votes -
Constructed rank not changing after matches since last update
Playing standard ranked on Android, My constructed rank hasn't gone up or down since the last update.
14 votes -
フリーズ 操作不能
スタック解決時やターンが帰ってくる時のフリーズが非常に多いです。再起動して戻るとターンが飛んでる、敗北してる事もあるので早急に解消して下さい。
5 votes -
Opponent's onhover event handling causing timeout
I lost a match because of a timeout from my side. However, it looked very strange and the way how the timeout occurred looked more like a MTGA application bug or a foul play from opponent's side (or both).
The story is quite simple. I played on the Bo1 limited ladder a VOW quick draft match against Ozon#26468. Quite in the beginning, I noticed considerable flickering of my cards in play and in my hand. It looked like if the opponent was looking at my cards hovering their mouse over them, but selected cards changed very rapidly. It stopped from…10 votes -
Can't Concede
I can't offer the opinions of others, but not being able to concede is absolutely ridiculous! You are effectively wasting my time by not allowing this. I don't care if my opponent wants to see his/her win. I don't want to have to sit and wait to start another game or to stop playing because of all of the horrible features you have put in the game that aren't there in table-top magic. You've already done enough to ruin the game, why push it?
10 votes -
Rank Bug
I am not gaining rank when I win games, but I am losing rank when I lose, the ranking system is completely broken. This seemed to start when I first played BO3 in Mythic, until then I had only been playing BO1 and everything seemed to be working as expected.
12 votes -
Not earning XP for wins
So I bought the mastery pass thinking I would actually be able to unlock the whole thing by playing, but I'm not earning ANY XP for wins.
I managed to unlock a grand total of 1 level today and now I am getting 0 xp.
If this is not a bug I want my money back. Its either a bug or a scam. I'm hoping its a bug.
13 votes -
Priemier Draft Froze mid draft
I had two drafted train wrecked by the draft freezing. The packs just stop passing mid draft. Restarting the client fixed the issue the second time, but I still lost 3 picks.
3 votes -
premier draft froze while waiting for the next pack
I made a selection and was waiting for the next pack. I realized more than a few minutes had passed so I closed the program and restarted. When I got back in the draft had already been completed. I would like a refund of my gems.
5 votes -
draft crash
Midway through pack two, packss topped being passed to me even though the counter contiuned to tick. Had to force a restart which means I missed several picks and the auto pick is useless.
Trainwrecked my draft, please issue a refund.
5 votes -
Drafting froze on pack 3 pick 3
Hi, while I was drafting on pack 3 pick 3 it got stuck on waiting on other players to pass a draft pack even though I have 3 packs.
5 votes -
Puzzles (for example "Win this turn" or "Survive this attack")
I remember playing some mtg game on xbox360 more than ten years ago. It had a puzzle play mode where you entered a pre set board and for example had to survive an attack or win during your turn. Often they were tricky and only possible to solve making use of unique interactions between cards. I wonder if you have had any plans to implement something like this on arena. A daily puzzle or something like that.
An example of how they can be set up:
https://mtgpuzzles.com/puzzle/4
Too bad these aren't actually playable. It's only possible to look at the…2 votes -
Draft pick dropped me
Was dropped two thirds into a premier draft for new Capenna, was unable to pick the rest of my cards, computer forced picked, can I get a refund for the mastery token I spent?!
1 vote -
Historic as a separate live format
I think what’s happening with Alchemy is a fine idea, to be frank. But let’s have separate rebalancing for historic and Alchemy as they are two very different formats with different purposes and archetypes and cards. I think this gives us the best of both worlds by 1) allowing historic to still exist as a separate digital entity not as tied down to standard/alchemy and 2) allowing digital rebalancing to actually have a meaningful effect for all of the formats where it’s relevant, rather than having historic sort be a waste basket format that is affected by the needs of…
15 votes -
Alchemy
Stop trying to make arena hearthstone. Please for the love of the game don't change already printed cards, and don't make digital only mechanics and cards. I was displeased with the few you did for the new jumpstart and just went back to playing normal brawl, now all I play is historic brawl where thankfully these cards don't show up too often, but now you're going to change the cards that already exist and add more digital only cards to the only format that I can regularly enjoy, and for what? A profit? Is making slightly more money worth it…
15 votes -
Alchemy
Please don't "rebalance" existing cards by changing their text. Print new online-only cards that have new names and new art. Don't cause endless confusion for new players between Limited and Historic, Paper and Online, etc. Alrund's Epiphany, which I hate, should always do what it does. If you want to nerf it just print Alrund's Decent Idea and make it do something else. #leavehistoricalone
15 votes -
paradox engine
are you ****** joking? paradox engine isnt banned? are you ****** *****? are you *** joking? paradox engine isnt banned? are you ****** *****?are you *** joking? paradox engine isnt banned? are you ****** *****?are you *** joking? paradox engine isnt banned? are you ****** *****?are you *** joking? paradox engine isnt banned? are you ****** *****?are you *** joking? paradox engine isnt banned? are you ****** *****?are you *** joking? paradox engine isnt banned? are you ****** *****?are you *** joking? paradox engine isnt banned?…
26 votes
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