MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28966 results found
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DC'd from server at 09:00 UTC?
curious why I was disconnected from the server...
1 vote -
Break Expectations Player
Break expectations says that the targeted player drafts a card, but my opponent got to draft a card for me. My understanding of the draft mechanic is that the player who is drafting (in this case the player who is forced to discard) gets to select one of three randomly selected cards. I believe my opponent got to select the card that was put into my hand. I never saw a selection of 3, but had a card placed into my hand. This seems wrong to me, and makes the card much stronger than intended.
1 vote -
Clicking on the Store causes the Game to Crash!1
OS: Windows 10
Version: 2022.20.1.4318.962619I was clicking on one of the Store tabs (specifically the pet one) and the game crashed! It happened also yesterday as I was clicking on the Packs tab...please solve this bug...it's really nasty!! :(
1 vote -
Color challenge “server error” unable to complete
Cannot complete last round of any of the color challenges. Therefore cannot advance or complete this challenge to unlock rewards, etc. Keeps saying “server error” but lets me do everything else. On iOS iPhone. My husband having same problem ok his android galaxy.
1 vote -
Braids vs Braids (?) causes game to hang
Version: 2022.20.1.940.962619
I was playing Brawl as Braids and the opponent had no problem sacrificing, or declining to sacrifice, their creatures when I used her ability. However, when they played their own Braids, and decided to sacrifice their creatures, I was given no prompt, and the game started running out my timer. I was even able to say a "Your go." emote, even though it was clearly not. When I quit and rejoined arena (I did so several times) quickly enough, I was given correct given a prompt, but it happened again on the next turn. Then, when I surrendered…1 vote -
Game Constantly Crashing on Mobile
I am getting fed up with how often I have to restart my game client on mobile or how many times I am basically issued game losses on the ladder when trying to climb to mythic because Arena decides thats all the sudden i can’t click on anything anymore but also it’s my turn and if I don’t respond I’m now roping out and I don’t find this out until it’s warning me that I’m just about to lose that I need to completely restart and 90% of the time the game has ended and my rank is lowered. It’s…
10 votes -
iOS App sporadic crashes
The app will randomly crash when I’m in the middle of a match, and sometimes when I try to open the app it will crash in the middle of closing. This will happen 5 to 10 times a day and makes playing the game impossible. This has been happening since the last update on the iOS app.
11 votes -
game crash
the game crash and when I try to join the match, the game crash systematicaly I cannot select deck or anything when I click on play button
version : 2021.12.0.3961.902937
14 votes -
Draft freezing
Game froze multiple times in two separate drafts for premier drafts
4 votes -
cant target rahilda with Vanishing Verse
Wasnt able to use Vanishing Verse against Rahilda
12 votes -
Missing Mastery ORB
I got lvl 58 in the mastery and did not receive the orb in the mastery tree
10 votes -
Conceding first game conceded match
I conceded the first game of a match in a Traditional HBG draft as the opponent was attacking me for lethal. It then conceded the match and logged a match loss instead of going to sideboarding.
2 votes -
Ban or Nerf Giada, Font of Hope
Angel decks are already no brainer decks. Giada is now an angel staple and will be in EVERY angel deck whether historic or standard. When a standard 4/4 token comes into play as an 8/8 or 9/9 something is wrong. When a 4/5 angel with lifelink comes into play as a 10/11 (getting a +6/+6 for free) there is a huge imbalance. Please fix this.
3 votes -
Crash on play
I play on my iPhone. It crashes only when I press “Play”. I’m able to navigate and use other functions.
I have uninstalled it twice. And my IOS is up to date, so I have no idea what to do.1 vote -
Phantom carriage and Covetous Castaway not working as intended
When I shuffled three cards into my library by casting the disturb cost of Covetous Castaway, I shuffled Memory Deluge back into my library. However, when I cast Phantom Carriage I could not find Memory Deluge despite it being in my library. I ended up losing this game because I could not fetch this card.
1 vote -
Problem with static abilities.
I was recently playing in arena and had a problem with two static abilities that conflicted. The elesh norn grand cenobite ability and the emblem of a Planeswalker. The elish norn ability gives the controller's creatures +2/+2 and the opponents -2/-2 well if you have the emblem from the Planeswalker ellywick tumblestrum or any other static buff to the power and toughness of your creatures and your opponent is using elesh norn you can kiss goodbye your entire field while you're buffing your opponents creatures by as much as your buffing should be. I had this very situation happen to…
1 vote -
Eater of Virtue Haste bug
When I equip Eater of Virtue with a creature, haste occurs even though the exiled creature doesn't have haste.
（Play Alchemy After 2022/10/9 updated）
1 vote -
The numbers are wrong.
I saw the first card and wanted to remember it so I took a screen shot. When I went into the game,I noticed the numbers were different.
1 vote -
1 vote
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Game crashes after playing Legendaries in "The Ultimate Showdown"
I went to try the mode as it seemeed fun, my first match was completelly fine with Timmy Power Gamer, then i went for the second, the moment i played Ghalta , Primal Hunger the game crashed, whenever i re opened it would try load back the same match, however it would just crash again.
After some minutes i was finally able to open the game, i decided to try another deck, thinking the bug was with that one card, i switched deck to Vorthos, but once again when i played The Locust God the game crashed, this time i…1 vote
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