MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28973 results found
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DMU Alchemy Draft Missing Names and Costs
Logged in to premier draft the new DMU Alchemy set and all the cards (both DMU and the new alchemy ones) were missing names and costs, with just fuzzy grey lines on top. This also caused the client to lag, which skipped several picks throughout the draft. During the draft, I had no idea what cards I was selecting due to the glitch. Now, after the draft, everything is still missing names and slow.
Platform: PC
Reproduce: Open MTGA and navigate to DMU Premier Draft
Actual Results: Cards missing names and costs
Expected Results: Properly printed cards following update
No…1 vote -
Bug
Can‘t login anymore game tells me after update this
Update: don’t know why but reinstall was the solution
1 vote -
Net error, but only mtga
When l play Primier Draft DMU ,there happens a net error, and can not connect again for a long time ,then I lose the game.
But during the time, I still can browse Google and other web. l am sad about it.It happens about 13:00 5/10/2022
1 vote -
Arena
Playing mono black aggro, I played "the long reach of the night" saga enchantment with first lore stating each opponent sacs a creature or discards from hand. They had no creatures but it didn't make them discard. It has happened several times to me over the last hour, but not before. Possible bug?
1 vote -
野生の魂、アシャヤと換装に関するバグ報告
野生の魂、アシャヤが戦場に出ているとき、既に換装の能力で装備品となりクリーチャータイプを失っている現実チップが野生の魂、アシャヤの能力で森となっており、緑マナを発生させました。
これが正規の挙動でない場合は修正をお願いします。7 votes -
can't access the store window
Since today's update I can't access the store window, from the main page I can access every other window/tab except the store, remains in a infinite "Waiting for the server ..." loop, can't even redo to the main window, have to hard close arena and run it again. Really didn't want to uninstall and reinstall because of this. Searched this issue and couldn't find any other similar bug report. I'm on a PC Windows 10 Pro.
3 votes -
Mana from Kessig-Naturalist
I can't use the Mana.
It is generated, but it is not usable.3 votes -
Wildcards
I was opening some packs from Innistrad vow and midnight hunt. i opened 6 packs each and earned 2 mythic wildcards and 2 rare wildcards and they didnt accurately post to my wildcard. attached is the log of what occured. since there is no other way to obtain wildcards other than buying packs I would like to actually receive the wild cards i earned, most especially the rares and mythics
8 votes -
emotes
Emotes not work, and i pay for that!
11 votes -
Can’t submit bug report
Try to submit a bug report.
iOS
See screenshot.
To be able to submit a bug report.
17 votes -
Game keeps freezing
Game has been freezing for the past 30 mins or so. It's kicked me out of my past 2 matches.
23 votes -
Could not choose draft card
I could not choose draft card and eliminated event 7.
12 votes -
Change "sign up ends" text to say to "event ends"
The "Sign up ends" text with events that are scheduled to rotate is misleading because it's not just the sign up that ends, the event ends. It would be more useful if it said your local end time instead of time remaining. Please change it to something like "Event ends at 22:30 this Friday" this is easier to count down to and would reduce tickets for ended events as well.
2 votes -
historic metagame challenge
Hello everyone. I was playing a Historic Metagame Challenge until a few minutes ago, which is a best-of-two game. I won the first match and we were playing the second match. When my opponent was going to destroy my Oni-Cult Anvil, the game crashed and show me the defeat screen (that happened at 18:50 aprox). With that "lost", I am out of the Historic Metagame Challenge. Have anybody experienced the same? Please, could somebody help me? Thank you in advance.
1 vote -
Magic: the gathering arena
Hi, I'm and user from a Samsung A12, my phone isn't compatible with the game just because you said it but i got it from another place and install it in my phone and played very very well and enjoy a lot this masterpiece, but today i tried to open it and it says that i have to download it from the store cause there might be and update but there isn't and obviously in the google play store also says that my device isn't compatible with this product... i know you rather keep this product available for strong devices…
1 vote -
code
conseguí un código de sobre promocional en mi tienda local pero cuando fui a redimirlo me dice que el código ya fue utilizado, pero el código lo acabo de sacar del sobre.
3 votes -
Good Luck emoji please!
We need a ‘Good Luck’ emoji-sticker-chat phrase… why can’t we say good luck?
1 vote -
1 vote
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The Event didn't go on
The Event just didn't go on while the opponents turn. It stocked.
1 vote -
Netzwerkfehler
Sehr geehrte Damen und Herren,
ich spiele seit kurzer Zeit Magic The Gathering Arena über die App auf meinem Android Smartphone.
Nun kann ich aber leider keine der Farbherausforderungen beenden, da in jedem finalen Kampf, immer wieder der Fehler: "Netzwerkfehler. Teilnahme am Event nicht möglich. Versuchen Sie es später erneut." erscheint.
Dadurch ist das Spiel aktuell unbrauchbar für mich. Ich kann weder gegen Freunde, noch online spielen.
Ich bitte Sie um eine schnelle Lösung des Problems.3 votes
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