MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28974 results found
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New game mode
Hi,
I have quit playing MtG the first time on 1995.
It still has the same general problems as back then.
Because each new card set has to be better than the last one, and there have been quite a few card sets, the original idea that the game may once have had, has been forever lost.Unless there would be a new play mode Roots of MtG, Early days, or something similar, which would consist of the very first card set or a range of the first couple of cards sets. Black Lotus would be the ultimate crown jewel.…
4 votes -
Gideon of the trials
My opponent was playing Gideon of the trials. Gideon was indestructible for the entirety of my turn as well as still indestructible during his next turn. I lost the game because of the permanent indestructibility. My opponent had an emblem, but other than that it was pretty much an empty board. He had roughly 8 land and some cards in the graveyard. He was playing a chance for glory deck. He had played one chance for glory during the game, but it had resolved a couple of turns before the bug occurred. I was playing on Android. I don't have…
4 votes -
crash
I was playing a draft event and my game crashed. I lose the game. I request a refund.
1 vote -
Critical Feedback on DMU Limited
I want to just raise a voice running against what seems to be the conventional wisdom at the moment - in my opinion DMU is possibly the worst draft format I can remember playing since I began in original Theros. It is very "well balanced" in a sense of colours being spread out, but this comes at the cost of fun and reward - the draft seems tailor made to ensure none of your decisions really matter because every deck has two or three achilles heels (most pertinent example is 3 or 4 decks just cannot beat a Wingmantle Chaplain,…
1 vote -
Jump In off-colour invalid second packet options
I have done significant testing and found out that you always get oferred an invalid packet for your third packet option (though they can be shown in any order).
When your first packet is a mono-colour packet, your three options will be:
* one mono colour option, and
* one multi-colour option including the colour of your first packet, and
* one multi-colour option not including the colour of your first packet.When your first packet is a multicolour packet, your three options will be:
* one mono-colour packet that is one of the colours in the first packet, and…1 vote -
Game frozen on Android
Game freezes sometimes during gameplay, it started happening after kamigawa release, im on Android with Samsung galaxy s20+. Only way to fix is to kill The app and re-open it.
8 votes -
Sparky crashes since this morning
Sparky crashes ... It freezes 1/2 the time when it begin to think with the "hmmm" in the bubble ... Conceding is the only way out of the game ... My precious Sparky stats ... hehehe .... THX
22 votes -
No Mastery pass rewards
I haven't been receiving the Mastery pass rewards since the last update, at the very least I have gone up 3 stages in the mastery pass (+80) but I don't receive any of the cards
2021.8.0.950.884923
27 votes -
Duplicate Protection BUG when opening packs in 2022
It seems there's a problem with Duplicate Protection when opening packs in 2022.
I opened some packs from different sets, and ended with opening a few Kaldheim packs.
When I opened the final Kaldheim pack I got 20 Gems according to the Arena GUI and the message I had all Rares for the set, but this is not true as I have NOT got 4 copies of all Kaldheim Rares!
It made me stop opening any remaining packs...
The problem occurred between 3/6/2022 10:30 CET and 3/6/2022 10:37 CET.
I have attatched my Arena log file.
Can you please let…
5 votes -
Draft bug report
First report draft, I picked card and it showed as another card at bottom, later it showed as card I thought I picked. Ruined draft. Didn't screenshot for this.
Second report draft, on first loss I had 2 losses.
Please process refunds for these drafts.1 vote -
Make Packs, the Vault, and Wild Card useful for Limited (only) players
Many MTGA players that only play draft or sealed have almost no use for wild cards, the vault, and to an extent packs. (At least with packs we can get gems after completing the set).
My suggestion is to be able to trade or convert wild cards to draft tokens. This will make the wildcards useful for limited players and gives them a reason to open the vault instead of leaving it unopened.
For reference, I currently have:
420 Rare Wild Cards
177 Mythic Wild Cards
8291.3% Vault Progress1 vote -
Add people to friends with whom you recently played with
It would be nice to add people to friends and interact more with people with whom we play. Otherwise it feels onesided and quite lonely. I know you can go to discord groups but having an option to rewatch your last match and play again with the person of similar or higher skill.
8 votes -
Not receiving Gold rewards
Today I have been not receiving gold rewards from daily wins and from Cube Draft wins.
10 votes -
Unable To Select Desired Card
Can't click on one card (Spring/Mind) in my hand on mobile (iPad). Can only pick neighbouring cards.
Other cards flash up when scrolled over, target card isn't clickable though.7 votes -
Product suggestion
My bloodtithe could not tap during opponents turn at all. A tap ability is not at sorcery seed. My blood tithe did not have res sickness this should not of been an issue. I had a stop at upkeep and couldn't tap my vamp with two blood tokens to kill his echo of rats death nor even in the main phase.
1 vote -
Shadowheart, Sharran Cleric German translation error
In the German translation of Shadowheart, Sharran Cleric the rules text states "Gegner"(opponent) instead of "Spieler"(player) in the conditions to activate Specialize.
2 votes -
Premier Draft not counting win
Greetings, Lords of Waterdeep!
I'm playing the game on a macOS device. Earlier today I started a Forgotten Realms Premier Draft and won my first game (opponent conceded). Afterwards, the progress bar thingy that counts wins did not progress to "1 win" and instead stayed at 0. I thought this might've merely been a display bug and closed the game at that point.
A few hours later I reopened the game and continued the draft, playing a second game. Beforehand I noticed the incorrect win count was still displayed. After luckily winning this game too, the count correctly advanced by…27 votes -
Direct Challenge and Friend Challenge bugged
The only way to challenge friends is via Direct Challenge and you both have to issue a challenge and know each other's name. Clicking on the Silhouette in the lower left hand corner and issuing a challenge don't work anymore and hasn't since the last two updates. I have tested this on both desktop computer and mobile phone.
60 votes -
クイックドラフト中に強制終了しました。その後、クイックドラフトを選択すると、アプリが強制終了します。
クイックドラフト3負け後、報酬受け取り時に強制終了。その後、クイックドラフトを選択すると、アプリが強制終了します。
1 vote -
bug during limited
the game hung during the draft and the defeat was counted
playing from ios phone1 vote
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