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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28977 results found

  1. Game froze

    On my opponent's priority, everything froze. I could still look at cards/graveyards, sound effects and animations were still there, but the game did not continue. And there was no rope/timer. I waited for 5 minutes to see if anything would happen and nothing did. The only thing I could do to leave the game was "concede" but even that did not seem to work. I had to re-boot the client. But when re-logged it had registered me with a loss, though I was winning at the time.

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  2. After finishing a bo3 DMU draft run, I am stuck eternally and cannot start a new bo3 draft

    After finishing a bo3 DMU draft run, I am stuck eternally and cannot start a new bo3 draft.

    I completed my bo3 draft run with a record of 2-1. After the run, when I clicked on claim prizes, the "waiting for servers" black screen appeared and the client got stuck at that. I restarted the client and then even the laptop but to no avail. The problem is specific to bo3 draft mode, the other modes are fine and playable. I cannot enter the Tradtional Draft tab, and when I click on resume (under the draft deck image) from quick…

    1 vote

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  3. Bug in draft

    I´m trying to report a bug that happens in draft. In the enemy turn the game crashed and freezed. I waited for almost half hour and the game did not back, so i restart a game, and it counted that i lost... WTF?!

    1 vote

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  4. Please consider providing a rework or Alchemy styled change to Minion of the Mighty

    Extremely disheartening to see this turn 2 combo kill with the card so prevalent in Historic, it's impossible to play and enjoy the game anymore. I would expect this kind of thing in an eternal format, not MTGA.

    Many times I've heard the term "Turn 4 format" about Historic, but this deck can consistently kill an opponent on the second turn because of this card cheating big dragons into play. It's a deck that discourages other playstyles, and is only fun to play, not play against.

    You've banned and errata-ed cards for less (thinking Vesperlark and Davriel's Withering combo) so…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Can't install game

    Can't re-install game on PC. Since 1/27 update game wouldn't load. Have removed program, all files, and deleted registry. Still get this error. Please help!

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Unable to Claim Prize after a 'Jump in!' game

    After winning another game with the same deck in 'Jump in' event I have received multiple rewards for daily challenges. I have clicked the 'More' button that appeared in the bottom right corner of the screen. An uncommon card reward appeared on the screen. I was unable to claim the reward as the 'Claim Prize' stopped responding. I got stuck and had to restart the game.

    I'm using a PC.

    Please see the attached video for reference.

    2 votes

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  7. Howlpack Piper Ban

    I'm calling for a ban on Howlpack Piper. Green already has a huge mana base and a card like Howlpack Piper allows for expensive cards to be placed with little to no cost. Not fun to play against.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Alchemy entering Historic has now caused me to quit

    Been playing for 27 years but no more. Historic needs to be directly replicable in paper.

    Your efforts to become Hearthstone are transparent and ineffective and you aste alternating your long time player base.

    Uninstalled. And you will be issuing me full refunds for every cent I've ever spent because you did not deliver and unaltered product.

    12 votes

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  9. 845 votes

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  10. unabble to see cards while drafting

    While drafting, i was unable to see which cards to pick. I play from a windows computer, never had an issue before. Checked my internet connection, everything was fine. I would apreciatte fixing, thanks.

    4 votes

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  11. quick draft kaldheim

    Kaldheim Quick Draft (PC)

    The K. quick draft is totally unplayable since the card you pick is not the one you receive.

    Waiting for a refound :) Peace

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  12. daily challenge progress

    Daily challenges are no longer tracking progress in ranked constructed.

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. shrines

    not sure if you know or not but shrines do not show up as a valid creature type. If this is intentional why make new shrines creatures if they do not apply as creatures.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. treasure bug

    I had the exact amount of mana to duplicate my Hive of Eye Tyrant with Fable of Mirror Break, but when I pressed "auto pay", it didnt pay with treasure, it just tapped my Hive of the eye Tyrant making me not winning that game. this is kinda ridiculous, coz i ended up losing the other games making me drop the event, so I would like to report this bug and get my gems back.

    2 votes

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  15. Bigger better view of Deck Details, please :)

    Hey guys,

    the new 'Deck Details'-view in Draft with the Avatar and Pets etc. shouldn't be that big.
    The really necessary things (Cards in Deck, Manacurve and so on) should get much more space on this view.

    Please fix that view, it's quite annoying and almost unusable.
    Who cares about that cosmetic-stuff so much? :)
    In my opinion it's completely unnecessary; but of course, I get that some people care and I'm fine with it - but couldn't it be like one scrollable Column with the Avatar, Pets and Sleeves under each other?
    The other Details had more room like…

    4 votes

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  16. 神話パックを買ったのに神話レアがない

    神河の神話パックを買ったのに、パックを開けたら通常レアのワイルドカードになってしまった

    4 votes

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    1 comment  ·  Store  ·  Admin →
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  17. Crash

    Arena crashed twice during a draft match, resulting in me skipping a turn and eventually losing the match. This was my third lost which disqualified me for the event. I would like to request a refund.

    1 vote

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  18. 芽吹く生命の行進でx以下ではなくx-1までしか対象に取ることができない

    シールド戦中に芽吹く生命の行進を2コストに対して使用しようとするも選択できず。発生後公式HPでエラッタ発表がされているのを確認しましたがゲーム内でのお知らせ及び修正がされていないため修正願います。

    8 votes

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  19. Opponent's Scry Choice Not Revealed?

    Several times during a Strixhaven Quickdraft my opponent's Scrys off of their lands didn't show the results (top/bottom). I thought I just overlooked it the first time, but they scryed repeatedly and it never showed what happened.

    22 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. product suggestion

    It is getting really annoying that in 50% of every standard play-battle the opponent gives up at the initial card draw or in the first few rounds. Please implement some kind of consequence for those who loses by default or just plain gives up within the first minute of the game.

    1 vote

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