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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28834 results found

  1. Rogue Class text error

    When upgrading Rogue Class to Level 3, the text of the card states "CARDNAME" instead of Rogue Class. This error does not seem to appear at any other time when examining the card.

    2 votes

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  2. No connection error

    A connection error will open when I try to play the last stage of any of the color challenges. I have tried uninstalling and reinstalling and signing out and back in.

    2 votes

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  3. Disable Russian Flag sleeves!

    I do not find it appropriate to allow the proud and prominent display of the Russian Flag at a time when that nation is engaged in the mass slaughter of innocent civilians in Ukraine. Will you commit to disabling the use of these sleeves in solidarity with victims of Vladimir Putins alleged war crimes?

    3 votes

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  4. Disconnect when entering draft game

    1) Enter a match in my latest Dominaria United Premier Draft
    2) Arena freezes after finding an opponent, but before I can actually see my opponent, make mulligan decisions, and so on.
    3) This assigns me a loss in a game I didn't actually play.
    4) The expected outcome would've been to be able to play the match.

    Logs are attached.

    1 vote

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  5. Game Froze During Draft

    Game froze during premier draft. Submitting screenshot and log file.

    1 vote

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  6. Payment Method Real (BRL)

    Hello,

    I would like to suggest that it was also put as a payment method Real (BRL), today we Brazilians can only buy in dollars in the store, which ends up being very expensive for the Brazilian community.

    1 vote

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  7. Bug card display during a Premiere Draft

    During my draft, a card became grey and i cannot pick another card. I don't know what happened but at the end i can't have pick an important card for my deck.

    1 vote

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  8. asturz

    im premier draft abgestürzt,verloren. 2 mal nacheinander. :-(

    1 vote

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  9. プレミアムドラフト中に違うカードをピックしたように表示される

    プレミアムドラフト中にパックしたカードと違うカードがピックされたことになっており、自分の操作ミスかと思い別のアプローチでピックを続けたが、デッキ構築のタイミングでは本来選んだはずのカードがピックされていた。
    こんなことがドラフト中に数回ある。
    有償ジェムを使いドラフトに参加したので、何かしらの対応をお願いしたい。
    10回ほどプレミアムドラフトに参加したが、そのうち3回も同じ現象が起きています…。

    iPhoneにてバグ確認

    1 vote

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  10. Didn't receive a reward

    Either I didn't receive the reward from Yargle day or the mastery tree reward I can't remember what level I was at

    1 vote

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  11. Heroic Tale text display bug

    Bug where the text of Heroic Tale is not displayed until the end
    Occurrence of an event where the text of the Heroic Tale cannot be scrolled and physically cannot be read to the end.
    //
    英雄譚のテキストが最後まで表示されないバグ
    英雄譚のテキストがスクロール出来ず、最後まで物理的に読めない事象の発生

    1 vote

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  12. Nissa, Who Shakes the World Bug

    Nissa has a +1 that turns a land into a 3/3 elemental creature with vigilance and haste. Her -8 creates and emblem that makes the lands indestructible. The bug I'm reporting is causing the lands to be indestructible without her emblem on the battlefield. After my opponent turned a land into a 3/3 and attacked me, then passed turn, I tried to clear the board with a cleansing nova and the other creatures were destroyed but the 3/3 land stayed on the board. The following turn I did the same move and it cleared the land. The bug is that…

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Quick draft frozen

    I started a quick draft (zendikar rising) and after a few picks into pack one, the draft got stuck with the message "waiting on other players to pass the draft pack".^

    Edit: Went back to the main menu and rejoined the draft. That did the trick

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  14. Correct Pet does not appear when selected in new deck customizer

    If I choose an uncommon or rare pet, or a pet that has multiple versions (cat, ondu guy, etc) then the common/basic version shows up on the battlefield and I have to cycle to the pet that I want, ie specifically chose in the new deck customizer.

    3 votes

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  15. 27 votes

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  16. Missing card at the end of the draft

    During quick draft of Streets of New Capenna, I drafted two "Attendede socialite" but during deck building only one of them is present and I counted 41 (instead of 42) cards available. If it can be useful, one of the two was the last card I drafted.
    I didn't requested support since I don't think it would affect significantly the deck performance but it is sure a heavy bug.
    I would highlight also another little bug with the same type of event. During a precedent draft I picked as first "Body Launderer" but it compared as "A Little Chat", even…

    3 votes

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  17. Inscription of Abundance not working

    Inscription of abundance does not work when pay kicker cost for all 3 effects.

    After selecting 3 effects it asks for the 1st effect: target creature to put two +1/+1 counters

    But after selecting the creature, the submit button does not work. I used 3 timeouts trying to click everything from my creatures to opponents creatures nothing would make the submit button work so i ended up losing 2 matches

    2 votes

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  18. Traditional Standard Ranked win not increasing Constructed Rank

    I have won multiple matches of Traditional Standard Ranked and then realized that my Constructed Rank went nowhere. I am sitting as Platinum 4 with 0 pips when I should clearly have more.

    18 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. More products like Welcome Bundle

    I understand that this game probably makes most of its money off people paying for it as if it's the physical card game. But there's a lot of us who play it like it's a phone game. I'm happy to spend a couple bucks on a game like this that I spend lots of time on, but the value of product to dollars is very bad. Something like the welcome bundle happening more than once ever would be something I'd be interested in paying for, maybe once a month or once a set? Until then, I'll be spending my money…

    1 vote

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  20. Yargle Day Tokens

    When I was playing with the Bargle Deck, I made a token with Yargle. What I did was with the Yargle day ability, I sacrificed Orzhov Enforcer, to give Yargle the afterlife ability. When Yargle died, his afterlife token have an error symbol with the little one eyed imp looking scared in a crowd. (which I assume is for errors).

    1 vote

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