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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28713 results found

  1. Wandering Emperor bugged, grants indestructible to the creature it adds +1/+1 counter

    Blocking a 6/6 Valentin that had been buffed with an Aspirant and then buffed by the Emperor, my Trelessara and Aspirant were 3/3 and 4/4 respectively. Because of blocking, my Trelessara survived but so did the Valentin. I re-read the Emperor and could not see anything on it to indicate it also granted indestructible. Nothing else on my opponent's side was giving indestructibility. Ergo, that the Emperor is bugged is my only conclusion.

    3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. Alchemy

    If Alchemy goes live as planned on December 9th, expect a chargeback for every cent I've ever spent on your game. My bank just told me I could do this. It has to do with the advertised product not being delivered.

    Historic is not HEARTHSTONE.

    Keep your ill-advised rebalancing out of MTGA's only eternal format.

    And unambiguously, D U C K Y O U for your repeated and cynical cash grabs.

    Maybe I'll quit D&D too since WotC doesn't care about its customers. I'll make a book burning video!

    You better put a cork in this plan before you get…

    10 votes

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  3. Alchemy

    If Alchemy goes live as planned on December 9th, expect a chargeback for every cent I've ever spent on your game. My bank just told me I could do this. It has to do with the advertised product not being delivered.

    Historic is not HEARTHSTONE.

    Keep your ill-advised rebalancing out of MTGA's only eternal format.

    And unambiguously, D U C K Y O U for your repeated and cynical cash grabs.

    Maybe I'll quit D&D too since WotC doesn't care about its customers. I'll make a book burning video!

    You better put a cork in this plan before you get…

    10 votes

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  4. Continued crashes on iPad '

    This game has crashed multiple times during gameplay, both during events and regular play. Normally I’m able to get right back into the game, and not have been roped out. The past few days it has kicked me out and not let me in until I reboot my iPad, or it has black screened me. This is extremely frustrating. Again this occurs on the iPad, during both events and regular play.

    20 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  5. Update not needed but still asking won’t play without

    Says open game in store then after it starts loading I get go to AppStore to check for updates and it won’t play without

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  6. opponent didnt lose when life hit 0

    i had my opponent down to 1 and attacked with a 3/3 flyer and opponent had no blocks. they were hit but didnt lose the life from the attack

    2 votes

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  7. August 2022 cube list is probaby the most unbalanced and unfun. the only existing decent strategy is aggro decks. up to now by far the worst

    before the next Cube list please test it a bit. the only draftable decks are aggro lists. by far the worst cube list up to now. simply go monored/white or waste 4000 gold

    1 vote

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  8. Would really like to play Magic online

    Anyone know where I can play Magic online? MtGO has been outdated for over a decade and had high hopes for Arena but the addition of hearthstone cards has kind of ruined that.

    1 vote

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  9. MTG Set Suggestion: ELDEN RING

    Since "Elden ring" is by far one of the most popular games ever made with sales surpassing every "FromSoftware" game combined. It seems only right that it be a part of other media and entertainment as well. Which is why I think it should be made into an official MTG set, with one of the cards being the "darkmoon greatsword". I would have suggested it as a secret lair but it's too large for that.

    1 vote

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  10. Secret lair suggestion: LOTUS

    Here's a suggestion, a secret lair featuring every MTG lotus card in original and/or alt-art style ever made, including new lair-exclusive lotuses. One could include the lotuses featured in "DOTA Dragon Blood", an anime made by Netflix and "STUDIO MIR" after the original video game "Dota 2". Could also turn a big profit for Wizards of the Coast.

    1 vote

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  11. Remove Momir and Omniscience events from Midweek Magic

    I have to participate because of the prizes, but it just feels like a roll of the dice and a waste of work time. At the very least, the rules should allow people to choose from card pools or something creative.

    1 vote

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  12. Purchased Card Not Delivered

    Just purchased the daily deal for the Shadowspear for 20%....
    Store shows I've purchased it... It can't be found for use anywhere in any deck type.

    4 votes

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    4 comments  ·  Store  ·  Admin →
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  13. Broken Cruel Witness Surveil Leading to Frozen Game (Illegal Blocks)

    Steps to Reproduce:

    1. My opponent attacked me with a Voldaren Epicure among others.
    2. I blocked the Epicure with my Kessig Wolfrider.
    3. The opponent cast Sure Strike on their Epicure.
    4. I cast Rending Flame on their Epicure in Response, which triggers my Cruel Witness.
    5. The surveil interface from the Cruel Witness trigger shows a face-down card and cannot be interacted with (see Screenshot 1).
    6. After clicking "Done", the game states "Illegal blocks. Try again" and does not advance, nor allow any interaction. Restarting Arena resumed the game.

    Platform: Windows PC

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. MTGアリーナ シャッフラー マッチング

    MTGアリーナのシャッフラーやマッチングがおかしいと感じた方への
    情報提供、注意喚起用です。

    下記のような状態に当てはまる場合、
    運営から永遠に不正操作をされますので、
    MTGをやめる事をお勧めします。
    (多分、このままだとMTGは無くなりますので支障ありません)

    ・デッキに入れるカードによって偏ったマッチングになる
    ・対戦相手は絶対に土地事故しない
    ・対戦相手は常に最高の引きを連発する(4枚連続同名カード等)
    ・対戦相手はこちらの動きに合わせた回答を次ターンに引く
    ・こちらは絶対に土地事故する
    ※これにはパターンがある程度あり、初手土地2枚なら、
    その後10ターン以内に引ける土地は1~2枚まで
    初手土地5枚なら、その後10ターン以内に引ける
    土地以外のカードは1~2枚まで
    ・その他、確率的におかしい事が頻繁に発生する

    これらはいくらサポートに連絡してもまともな状態にはなりません。
    フレンド対戦等なら良いですが、ランク戦で勝ち切る事は
    永遠に不可能な状態にさせられます。
    これはプログラムの問題では無く、ウィザーズの企業体質による
    悪質な行為ですので、ウィザーズのCEOが交代しない限りは
    このまま継続になるでしょう。

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Packs Not Rotatating/Showing Up

    I had an issue that occurred around 2:25pm PST during the draft portion of my traditional draft. I was a few picks into pack 2 when a bug occurred that caused the packs not to pass, prevented me from being able to click and inspect where the packs were at my table, and left a pack icon by my name despite having no cards on the screen for as long as I wait. Eventually I clicked 'home' hoping to exit and pop back into the draft which prompted the warning message you get when leaving the draft table I accepted…

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  16. ランク戦:スタンダードで勝利してもブロンズ0のままでランキングに参加できない

    ランク戦:スタンダードにて
    何度勝利してもランク戦参加扱いにならず、
    ブロンズ0からティアーが上がりません。
    2021.8.50.981.886957

    15 votes

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    4 comments  ·  Events  ·  Admin →
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  17. Se cuelga la aplicación

    Se cuelga la aplicación. Nada más pulsar, parece come que inicia pero inmediatamente se cuelga y vuelve a la pantalla de aplicaciones del teléfono.
    Si vuelvo a desinstalar e instalar la aplicación funciona pero a las pocas horas hace el mismo proceso.
    Tengo el teléfono actualizado a la última versión al igual que el juego.
    Sucede en IOS en un iPhone 8 Plus.

    3 votes

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  18. Card Switched After Drafting

    I was doing a Premier draft on PC. My first pack of my premier draft I drafted Body Launderer. Then when the pack passed and I got my next pick, the card changed into the rare from the pack passed to me (Obscura Ascendancy) So then I was confused and had to draft as if my first pick had changed. After the draft it gave me an error and kicked me out of premier draft. I then re-entered and it had changed my Obscura Ascendancy back into the Body Launderer. Changed my pick orders slightly and the deck did not…

    3 votes

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  19. 2 votes

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    1 comment  ·  Events  ·  Admin →
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  20. wrong end of Season rewards

    Received 7 Zendikar packs rather than the correct Kaldheim packs as end of season rewards. Suggestion for fix would be to replace the wrong 7 with the right 7.

    81 votes

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