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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28312 results found

  1. BUG!! Phantom Bot Draft Messed Up

    The Midweek Magic's phantom bot draft is horribly bugged. Over a third of the cards I chose did not go into my card pool. Instead, a random card was selected that often enough was not in the pack. After trying to shift to what Arena gave me it told me there was a network error and when I went to go back into deck builder I had all the cards I selected without knowing what the game would give me. (very shortened) Video attached

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  2. There are many mistranslations in the Korean language of MTG Arena.

    매직 더 개더링 아레나 한국어 언어 버전에는 효과를 잘못 번역한 카드들이 많이 있습니다. There are many mistranslations in the Korean language of MTG Arena.

    이러한 카드들은 한국어판 오프라인 게임에도 잘못 번역되어 발매됐습니다.

    매직 아레나에서 오프라인 언어와 동일한 텍스트를 사용하기에 오프라인의 오역들이 매직 아레나 게임에도 적용되고 있습니다.

    제가 원하는 것은 오프라인에서 잘못 번역된 텍스트들을 매직 아레나에서 올바른 텍스트로 수정해달라는 것입니다.

    Hasbro Korea에 연락해서 알아봐주시기 바랍니다.

    "세계 포식자, 사룰프 Sarulf, Realm Eater"

    -잘못된 번역- (wrong text)

    상대가 조종하는 지속물이 무덤에서 전장에 놓일 때마다, 세계 포식자, 사룰프에 +1/+1 카운터 한 개를 올려놓는다.
    당신의 유지단 시작에, 사룰프에 +1/+1 카운터가 한 개 이상 놓여 있다면,…

    2 votes

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  3. Emergency Powers card drawing

    Opponent used Emergency Powers, received 7 news cards to hand, but I only received 1 card (instead of 7). Definitely impacts the competitive balance of a game.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Re-release Euro and APAC lands

    I'd like to request that the Euro and APAC land bundles be available for purchase again. It has been several years since they were last available and those that joined Arena when iOS support was added have not had an option to buy them.

    I have attached an example of the Mountain in the two sets as an example in case "Euro" and "APAC" are not descriptive enough.

    3 votes

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  5. Tibalt trickery still?

    Here is a genuinely brilliant idea. Ban Tibalt trickery across all forms of play. I still come across this monstrosity of a card and it frankly has nothing to do with the game of magic. Honestly wtf were you people thinking.

    14 votes

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  6. 8 votes

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    1 comment  ·  Store  ·  Admin →
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  7. Cannot play "Friendly Brawl" mode with friend.

    Cannot play "Friendly Brawl" mode with friend. Even though both decks are valid, we're both recieving the error message "3 cards invalid". This appears to be a common problem with other PC and Mac users for the last month.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Product Suggestions

    Cast "Depopulate" (White ** + 2). Did not destroy simple token and another creature. No reason for it. Log attached

    1 vote

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  9. Win in premier draft did not count as a daily win for gold / exp

    Win in premier draft did not count as a daily win for gold / exp. Counter still shows 0 wins. Win was recorded in event.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  10. Invoke the winds failed to take control of equipped Cloudsteel Kirin.

    My opponent was at negative life. I cast Invoke the Winds (Gain control of target artifact or creature. Untap it.) on my opponents equipped Cloudsteel Kirin (Flying. Equipped creature has flying and "You can't lose the game and your opponents can't win the game."). Note: I targeted the Cloudsteel Kirin, not the creature to which it was attached. The spell fizzled, as if Cloudsteel Kirin was an invalid target. My opponent did not interact with the resolution of the spell. I understand that, while equipped, Cloudsteel Kirin is not a creature, but it is still an artifact. I believe this…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Shatterskull

    Shatterskull Smashing: when paying x=6, spell adds 2 mana to cost that prevents casting. I had 8 mana, cast SS, then distributed 12 damage, and was unable to resolve the spell.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Arena shuting down

    When trying to connect to a game in premier draft the client shuts down. Then I get a game loss.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  13. Bug - Boon of Safety not resolving in the correct order when stacked against opponent destroy spells

    When boon of safety is played to protect a creature from a spell that will destroy it, the destroy spell resolves before boon of safety and creature is destroyed.

    My expectation is that spells are resolved in reverse order which means that the shield counter should be applied before the destroy spell triggers.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Errors during draft and now no play options

    I'm uploading screenshots. First players stopped passing packs, then the "Waiting for server" screen. After that, it returned to the normal starting screen except with no options to select a tournament or even a play mode.

    I'm hoping that when I restart it will be there, but what about the draft? It was right in the middle when it all went down and this computer and the internet never even flickered, everything else is working and on a high fiber network.

    Using Arena on Windows.

    1 vote

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  15. Why do events only give out gems?

    I'm not very happy that it has become even more difficult to enjoy playing events such as standard events or premier drafts as the standard events only give back gems. I feel forced to have to try and buy gems or wait even longer for more daily events to earn enough to try and join an event. Please make it easier to join events! Otherwise I find myself just getting bored and stopping playing altogether as the only thing I can do is play ranked.

    1 vote

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  16. IN pc mtgarena I PLAYED TITAN OF INDUSTRY AND vuew battleflield bugged. had to concede

    IN pc mtgarena I PLAYED TITAN OF INDUSTRY AND vuew battleflield bugged. had to concede

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Quality of life and economy features

    The 50 dollar bundle is not the sollution. Here is what and I think you should add economy wise and beyond:

    • Improve the pace to open the Vault and increase the number of rewards;
    • Make it possible to trade Uncommon and Common Wildcards into Rares or Mythics;
    • Put a button to go straight to the Collection;
    • Let us choose which lands we want to be shown in the collection (like a favourite button or something);
    • Let us choose which style we want as default;
    • It would be a nice add if in the collection we could have the gallery for…
    3 votes

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  18. mirrorshell crab vs ninjutsu

    Traditional draft on Windows PC, game 2 of round 3. My opponent had an unblocked goblin token from Kikki Jikki enchantment, used it to pay a Ninjutsu cost. I responded by channeling Mirrorshell Crab, as opponent only had two mana untapped. Clicked the ninjutsu ability on the stack, crab resolves, opponent taps nothing, ninjutsu resolves anyway and I get hit by their 2/1 which draws them a card, putting me way too far behind to recover. About 10 PM on 3/21/22

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  19. Product Suggestion - game formats

    Hi, I have two product suggestions.
    - One is obvious: split historic into two formats, one normal and one for alchemy as it is in standard.
    - Second, include all old editions in historic, or add legacy/vintage to MTGA, so we can build those sweet decks from long ago (what use is my Black Lotus pet and sleeve, if I can't play the card? :/). Potentially two legacy/vintage modes, if you want to mix alchemy into everything.

    6 votes

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  20. My constructed rank is stuck. I am at platinum level and when I will a game it doesnt go up

    I am at platinum level 2.4 constructed rank I win games and the rank doesnt advance.

    4 votes

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    1 comment  ·  Events  ·  Admin →
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