MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28310 results found
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Missing mastery pass reward level 10
My mastery pass reward level 10 and 11 are missing. 300 gems and o mytich card. Please solve it
2 votes -
Missing promo card at 45/90 Ixalan and Rivals of Ixalan packs bundle
As soon as WotC add the opportunity to buy 45/90 packs bundle for gold, I plan to buy Ixalan and Rivals of Ixalan. But I noticed that unlike all other bundles, this bundle does not have a promo card in 45/ 90 packs bundle. Please, as you will be adding option to buy bundles for gold, also add promo cards for Ixalan block bandles, as in other bundles.
TLDR: Ixalan and Rivals of Ixalan 45/90 packs bundle in store doesnt have promo card like all other 45/90 packs bundle. Please fix.
2 votes -
クラッシュ
スタンダードイベント中に突然アプリが落ちました。
その後、アプリが起動出来なくなりました。
起動しようとしても真っ暗な画面のまま数秒で落ちます。
起動するためにはアプリをインストールし直すしか方法がありません。
スタンダードイベントもゴールドを使用して参加しているのに、強制的に負け扱いになるのは納得が行きません。
補償して下さいませんか?2 votes -
New Capenna Premier Draft Bug
Draft blocked on the 5th pick, without the chance to continue.
It shows 2 packs in the stack but it doesn't shows the cards.
Can I ask for a refound as I lost my gems?2 votes -
bug
i wanna report a bug.
while I was playing the image froze and never came back. Then after fifteen minutes of waiting (as seen in the image) I had to exit the game and then enter and find out that the draft had ended and my deck chose itself.
Sorry for the inconvenience and thank you very much.2 votes -
2 votes
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game froze after evolving wilds was activated
was mid game when the opponent used his evolving wilds and the game froze. the timer went down and then just stayed there.
3 votes -
I'm tired of getting insulted by this game's economy
I'm a whale on this game. You can verify my purchase history.
With this game it's always a feels-bad after I spend money to buy gems. With the economy stream I expected better treatment from you, but instead felt very insulted. After 3+ years of playing your game non-stop (you can verify my account's history), I finally took the decision on stopping and taking a huge break.
Not only did you insulted us all with your plans to fix the economy, but you don't hear the message loud and clear from your players! WE WANT DUSTING! WE WANT BETTER REWARDS!…
3 votes -
Thoughts on how to fix the Arena economy
Anyways, heard you made an economy stream, but I felt that many of the suggestions you made to improve the economy were a bit off the mark, so I wanted to provide my input to the matter.
The Arena economy runs on a couple of metrics. First, there is cards earned, which given the current economy, can basically be reduced to rare/mythic cards earned. Next, there is cost above return, which is the cost of the event or pack, minus the currency you get from it(and you probably don't want players to generate more currency by playing more, since that…
3 votes -
Game froze forcing reset
Game froze after casting Invoke Justice. Timer ran out on opponent before resolution but they did not time out, could not even end match by conceeding, had to force quit and restart Arena.
3 votes -
Opponent froze
Mid-match, my opponent stopped responding. The timer clicked down, but then it stopped as well. Rest of the program is NOT frozen; I can click around the screen, click on cards, open the menu, even concede. I can alt-tab away and return to the game, something I cannot do when the game crashes. But I cannot proceed.
2 votes -
Purchased 20 NEO Alchemy packs, became Innistrad
I purchased the new NEO Alchemy Pack deal, opened one pack, exited to post about it to my friends, reloaded the app, and now all my packs are Innistrad Alchemy.
2 votes -
Opponent Did Not Lose With Negative Health
I was playing in the ranked ranks and I came across an opponent who did not lose the game after the hit points were below 0, he continued playing as if nothing had happened.
63 votes -
Ban tibalt trickery in all format NOW
Tibalt trickery has nothing to do with the game of magic yet i run into it almost three in five games when i am not playing on the ladder. Its is beyond idiotic, completely ruins the game and is simply an affront to everything Magic suppose to stand for.
Either fix the match up system or ban the card. But this cannot go on. Honestly which idiot designed this card in the first place!
15 votes -
Alrund´s Epiphany has
Alrund´s Epiphany has the wrong casting cost when foretold sometimes. I saw it third time today, therefore I made a screenshot and downloaded the log file.
This is serious issue, bud I do not what exactly iniciate the bug.
4 votes -
Game closing out randomly
Since the last update on iPad, the game will frequently crash in the middle of a match. When I reopen, instead of taking me to the game in progress like it used to, it takes me to the starting screen and yet still counts it as a loss.
4 votes -
Stopped getingt mastery pass level reward after I passed lvl 90
After I reached lvl 90 stop getting rewards.
4 votes -
My mastery pass rewards seem to be delayed.
When I rank to the next level of mastery pass, my exp is perfectly correct. But my rewards are delayed, they take about halfway between level to show up randomly. Not based on exp gains or wins.
1 vote -
Torment of Hailfire not letting me select any choices after sacrificing a nonland permanent?
During a game of Historic Brawl, opponent was playing Tinybones, Trinket Thief vs my Rhys, the Redeemed deck (I have no idea if these are relevant to this bug, but I'm doing this as thoroughly as I can nonetheless.)
After my first selection of discarding a card (Helm of the Host, and one other card underneath it, Gateway Plaza,) I selected the "Sacrifice a nonland permanent option" for Torment of Hailfire to sacrifice one of my 1/1 White Human Soldier tokens. For some reason, it would not sacrifice the token, as well as after I clicked on the token to…
1 vote -
Momir tokens don’t copy mana cost
I was playing the Momir event and had a Blight-Breath Catoblepas come in when I have 5 devotion to black. I targeted a 4/4 creature and it got -0/-0. Tokens that are copies of creatures are supposed to copy all values, including mana value
1 vote
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