MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28310 results found
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The counters have not been applied
I had the "Roaring Earth" card on table. I put a land on the table and I choosed a card to apply the counter, but the counter was not applied to that card. I did the same operation a couple more times with the same result. In the same match I had the same problem with the "Jugan Defends the Temple" on table. I put another creature on the table and I pay 2 more lands to put 2 counters on it, but they were not applied. It is not the first time I have suffered this bug.
1 vote -
Kairi, the Swirling Sky
During my traditionnal sealed event, I had a bug using Kairi, the Swirling Sky where after its trigger of death, I couldn't chose any options after taking a look at the battledfield.
Both options where missing from the screen.4 votes -
second main phase skipped while card to play
the game auto skip the post combat main phase while having 5 mana to play the spirit sister call.
I guess the issue was due to the mana coming from memory of toshiro which is an ability costing life.
Super annoying to have the game mess you up due to incorrect programing.4 votes -
cannot save draft deck
QUICK DRAFT - D&D Adventures in the Forgotten Realms
- completed draft
- made deck
- saved deck and exited
- played games
- tried to "ADD TO DECKS" - NOTHING HAPPENS
- checked number of saved decks - is LESS THAN 50 (maximum is 75)
- tried renaming deck and saving, then clicked ADD TO DECKS- not added
- tried changing deck and saving, then clicked ADD TO DECKS - not added
- tried changing land to other pictures, saving, then clicked ADD TO DECKS - not added
note deck shows it being a five color draft deck, which it is NOT (it is three colors).
i just…
4 votes -
Blasting Zone
Blast Zone on 4 Destroyed Tamiyo, Compleated Sage, despite the permanent having mana value 5
4 votes -
freezing
The game freezes and crashes on both PC and phone regardless of account. It freezes just before I get into a match. I can make decks and interact with the menu fine but can't play. It has happened after every update for a few days then lets me play again.
4 votes -
Ninjutsu does not work properly
Ninjutsu does not allow me to return a creature targeted by a spell, even though it isn't blocked. In this specific case, the creatures involved were Prosperous Thief and (a crewed) Prodigy's Prototype
4 votes -
Countered conclave tribunal left visual bug
I countered an opponents conclave tribunal and after the stack resolved a large card casting effect remained on the left side of the screen for the remainder of the game. It did not remain after returning to the main menu.
4 votes -
scry cancels resolve all
topic:
When clicking resolve all, and there are multiple resolves that are repetitive, it stops resolve all to show you the scry.
What happend:
Utlizing Telasarra, moon dancer, I had multple (hundreds of actions) that needed to be resolved. I clicked resolve all. Every 4th time, Telasarra would come up with scry, and it would cancel resolve all. Eventually the game started giving me warnings that the game would end in a Draw if I didnt do a different action. I would click resolve all, it would run through the 4 actions to get back to Telasarra, then it would…4 votes -
Mark/Remember Players
I know how easy it would be to abuse a block/report feature in game, but if we could have a way to mark players-- change name colours or outline of portrait or little icons-- it would go a long way to improving the play experience. Even just two options-- one for players that we don't want to play again, and one for players who we enjoyed playing-- that would mean a lot.
I'd like the option not to waste more time on players I come across who intentionally stall, crash the client, or spam emotes until I have to mute…
7 votes -
Sleeves of Schoröedinger?
Got the Chandra, dressed to kill sleeves and they also appear locked at the same time
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Screenshot_2021-11-16-18-18-39-313_com.wizards.mtga.jpg 1198 KB -
Screenshot_2021-11-16-18-18-34-078_com.wizards.mtga.jpg 1419 KB -
Screenshot_2021-11-16-18-18-39-313_com.wizards.mtga.jpg 1198 KB -
Screenshot_2021-11-16-18-18-34-078_com.wizards.mtga.jpg 1419 KB -
Screenshot_2021-11-16-18-18-39-313_com.wizards.mtga.jpg 1198 KB -
Screenshot_2021-11-16-18-18-34-078_com.wizards.mtga.jpg 1419 KB -
Screenshot_2021-11-16-18-18-39-313_com.wizards.mtga.jpg 1198 KB -
Screenshot_2021-11-16-18-18-34-078_com.wizards.mtga.jpg 1419 KB
4 votes -
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ランク戦の結果が反映されない
ランク戦:スタンダード
をプレイしてるのですが、一向にランクに反映されません。プロフィールから自分のランクを見ても、
シーズン報酬を受けるには、今シーズン中にプレイが必要です
としか出ないので、原因がわかりません
10 votes -
Rem Karolus - Damage Prevention Broken
Rem Karolus - the damage prevention doesn't work... fix please.
11 votes -
standard 22 isnt working after latest update
standard 22 is not working after latest update, everything else is okay
13 votes -
Improve release testing
Most releases seem to immediately result in some degree of degradation in experience, most often inability to join gameplay. From
the outside perspective, it seems like release
QA could use some improvement.2 votes -
Wrong booster reward
I bought 12 booter packs, so I decided to use the new booter opening feature of 10 packs at once, to open the other two packs afterwards.
However, the game registered the wildcard countig as if I had opened only 3 packs, not all the 12 I bought and opened right after.I have a video to prove the 12 packs opening, but it's too heavy to send it here. If needed, I can send to an email account.
My game profile is:
G.Souza #000552 votes -
2 votes
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Store purchase not showing in my collection. Can't be added.
Just bought a card in store and it didn't show up in my collection :(
It was resplendent marchall. The gold was substracted from my gold pile ;(
2 votes -
Store purchase not showing in my collection. Can't be added.
I just bought a angel warrior card from the store and it doesn't show up in my collection!
Version: 2022.14.30.4069.923260
Log attached.2 votes -
tezzeret, betrayer of flesh static ability did not allow me to reconfigure post combat
Tezzeret, Betrayer of Flesh static ability did not pause or allow me to reconfigure Blade of Oni post combat. I had BB open which should be enough with the 2 discount.
2 votes
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