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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28311 results found

  1. tezzeret, betrayer of flesh static ability did not allow me to reconfigure post combat

    Tezzeret, Betrayer of Flesh static ability did not pause or allow me to reconfigure Blade of Oni post combat. I had BB open which should be enough with the 2 discount.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Charged for Arena Pack Deal Twice

    I purchased a pack of Kamigawa Neon Dynasty from the Arena Store’s sale on 6/27 using gold. The option to buy another pack using gems was still present which I did and was charged for, but was only given one pack to open

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  3. Traditional Historic Event

    I was playing a Traditional Historic Event by spending 5000 gold to play. After winning my second game, the event told me that I had no more games left but I hadn't lost 5 yet. Thinking that perhaps I made a mistake (I have not had this issue before), I played another by paying an additional 5000 gold. Again, after winning my second game, the event ended telling me that I had no games left. However, I had not lost 5 games at that point.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  4. Google posted a topic of infinite loop combos showing up more in game play.

    Enduring Renewal with Ornithopter and Ashnods Alter was an infinite mana generator all the way back to Iceage set. Point is infinite combo's have basically always been there. Making it be at least 3 to 4 cards to complete the loop was the trick. Gave the other player time to destroy one part of the loop to stay alive. More cards started to have the "end of turn" effect to limit loops. 2 card infinite loops is too powerful and the blame lies with the developers for letting that happen.

    More people would use the "venture into the dungeon" if…

    1 vote

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  5. 사용 불가 창에 탐험가 형식을 추가해 주세요.

    탐험가(Explorer) 형식이 출범하면서 히스토릭 앤솔로지와 스트릭스헤이븐: 신비한 저장소에 수록되어 있는 카드들 중 일부를 탐험가 형식에서 사용할 수 있게 되었습니다. 하지만 이런 사용 가능한 카드를 게임 내에서 확인하기가 너무 힘듭니다.
    기본적으로 게임 내에서 제공하는 필터에는 탐험가 포맷에서 사용한 카드만을 보여주는 필터는 존재하지 않습니다. 또한 탐험가 형식에서 사용할 수 없는 카드들에 마우스 커서를 대면 나오는 사용 불가(Not Legal) 창에는 탐험가 형식에서 사용할 수 없다는 것을 보여주지 않습니다. (첨부된 캡처를 확인해주세요.) 때문에 덱 메이킹에 있어서 차질을 느끼고 있습니다.
    때문에 히스토릭에선 사용할 수 있지만 탐험가에선 사용할 수 없는 카드들은 사용 불가로 표시되는 형식에 탐험가를 추가해주기를 바라고 있습니다.
    긴 글 읽어주셔서 감사합니다.

    1 vote

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  6. Gravelighter Bug

    When I played Gravelighter after destroying an Enchantment Creature with Kappa Tech-Wreckers ability, I didn't draw a card but had to sacrifice a creature. Causing me to lose the match in Traditional Draft. The log report is to big upload.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Since Alchemy is around. remove Arena only cards from standard

    Since Alchemy is the thing you're pushing on us now and it has "rebalanced" standard cards. please remove non-standard cards from Standard. It prevents people from playing the actual Standard Format since those cards are NOT legal at a local game shop hosting live events.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. MMR System Needs Work

    Greetings. This is going to be a bit of a long post, but I feel it needs to be said. Your matchmaking system desperately needs work.

    When I first began playing this game, I ramped to Mythic in about a week, with a Winrate of over 70%, even on the Draw. The upper-echelon ranks, such as Diamond and Mythic, were a bit tougher, but nothing significantly impeded me from my progress. I even got to top 1200 with it.

    Imagine my surprise when, the next month, I was being matched with power metagame decks in Platinum with people who knew …

    5 votes

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  9. memory deluge

    Resolving Memory Deluge. I go to look at the battlefield, then at my graveyard. Go back to select the two cards from memory deluge, and when I click on them, the interface won't allow me to select the cards. I lost my game in a tournament because of this, because the game forced me to concede after not acting.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Blood Artist and Bastion of Remembrance both bypass Exile.

    Even though cards are being exiled instead of dying, both Blood Artist and Bastion of Remembrance still deal damage. This has been a bug since they first came out and it still hasn't been addressed.

    Leyline of the void card effect: If Leyline of the Void is in your opening hand, you may begin the game with it on the battlefield.
    If a card would be put into an opponent's graveyard from anywhere, exile it instead.

    Blood Artist card effect: Whenever Blood Artist or another creature dies, target player loses 1 life and you gain 1 life.

    Bastion of Remembrance…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Arena code not working

    I bought two of the New Capenna Pre-Release packs, I put in both codes for my six new packs a piece, but only one of the codes worked. The other tells me it’s not valid or has been redeemed. Can you please help me. It’s only showing six packs on my Arena screen.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  12. teferi's protection isn't preventing damage

    Teferi's Protection was effective for me, but an opponent's creature attacking me directly still triggered their Old Gnawbone to create that many treasure tokens. It shouldn't have triggered, because the damage should have been prevented since I had protection from everything and my life total couldn't change.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. CPU usage at 95%

    Ever since the last update, the game has been unplayable. It freezes and glitches and skips turns and is using almost 100% of my CPU on Windows.

    I can't play the game and won't be able to until this problem is resolved.

    I've tried the suggestions for freezing and have uninstalled/reinstalled and the issue remains.

    5 votes

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  14. 4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. morbid opportunist did not trigger in arena cube

    My morbid opportunist did not trigger in arena cube, I didn't get my card and lost the game from the bug.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Timeout counter stuck

    Same as everyone else. Timer stuck, opponent going to lose. Going to lose rank due to have to concede or force close.

    Should have a way for players to re-initalize the timer after an extended period where the time out should have happened.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Gisa

    I couldn't attack with the creatures exiled with Gisa the next turn (with decayed). I lost a game in draft to that.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  18. Oppenent Conceded, I lost point

    Opponent won game 1, conceded during sideboarding, screen said "Victory" and I lost a point.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. MINUS 0 LIFE AND STILL PLAYING despite the fact that there is no card o apparent reason for this!

    My opponent got minus 0 life and misteriously, he didnt loose. I checked graveyard, battlefield and everything and there is no reason for this issue. no cards that make me not to win or something like this. I upload screenshots and log. PLEASE tell me why the **** i had to surrender and loose this match. I must say that this is the second time it happens to me, but now i have the evidence. I am very dissapointed because I cannot trust in the system! Some gold and xp that should be mine was given to opponent!!

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Bug: Catapult Fodder Issue

    Catapult Fodder will not allow me to choose a creature to sacrifice for it's activated ability,

    4 votes

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    4 comments  ·  Gameplay  ·  Admin →
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