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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28713 results found

  1. Can't join a premier kamigawa draft

    I get a "Network Error" when i try to join a Kamigawa Premier Draft. Did not try any other because i don't want to spend on a format i wouldn't like to play.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  2. Trample + Double Strike

    Had a Walking Skyscraper equipped to a ridiculous degree (was like, 16/12 or something).
    Played Halvar, God of Battle. Now it has Doublestrike and Trample.
    Attacked, my opponent blocked.
    Destroyed the creature and hit the player with First Strike damage, but then Walking Skyscraper did not deal the second hit directly to the opponent.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Mastery Pass

    Hello support team,
    I achieved rank 30 in the current kamigawa mastery pass but the golden koi pet won't show up in my profile section where i can select my pets.
    I did receive the mastery orb.
    Please help me solve this issue.
    KIndest regards

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  4. Forest Won't Tap For Mana

    This happened on a PC. Played forest, game froze and said it was waiting for a server, and when it came back, I could not use the forest.
    What happened to the old bug form? This isn't repeatable, really. I just want a refund. Not for my words to be posted on the internet.

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  5. Ignoring customers, QOL and Economy issues

    A portion of the player base, myself included, still feel ignored over recent trend of activity. Rather than addressing known bugs, arena economy concerns, alchemy concerns etc….you decided to ignore and move on to add new stuff instead. Can you address the **** economy? Sufficient and more comparable rewards(decathlon rewards for cost was a joke) and vault replacement? Parallax cards not generating parallax tokens? Pioneer/anthology plans, or lack thereof? Daily “deals” being very meager and weak? Eternal format intentions? Hand smoothing algorithm(shuffler is fine) concerns? Bugs? Like literally anything!!! I understand the importance of growing a customer base, but ignoring…

    6 votes

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  6. Missing Card in HBG Draft

    Following the drafting portion of an Alchemy Baldur's Gate Draft, an Air-Cult Elemental I had drafted was missing, saying that I needed to craft it to complete the deck. On a PC, and not sure how to reproduce the bug

    1 vote

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  7. 1 vote

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  8. The name of the cards are not displayed

    The name of the cards are not displayed.
    カード名、カードの種別、部族、土地タイプが表示されません

    3 votes

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  9. Matchmaker

    While I realize I'm far from the only one complaining about the matchmaking, I'm still utterly sick of being the butt of this particularly stupid joke. I am playing an Izzet Dragons deck in standard which, due to a lack of sweepers, was particularly vulnerable to mono white aggo. I accept that 25% loss rate and move on... except I'm matched against mono white far more than 25% of the time. Fine... I swap out single target removal for small creature sweepers and immediately stop seeing mono white entirely and suddenly see just as much mono green... the color best…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Experience levels

    I have been playing this for while now and I think there should be a lil more experience orientated. Like I'm a total beginner, I'm not good enough to know exactly what cards can be played with what and what everything means. It seems as though I'm definitely not playing against people of my experience, they all seem way more advanced than me and they kick my *** everytime. I've played over 100 games now and have only won once. That is ridiculous and doesn't give me any incentive to keep playing if I'm always gonna get laid out every…

    7 votes

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  11. 呪文のスタックで呪文の打ち消しのインスタントが発動出来なかった

    4マナ以上の呪文を相手が唱えた時にスタックが始まった後に軽蔑的な一撃と言うインスタントを発動したが、打ち消しが出来なかった。
    相手の呪文はこのカードは打ち消されないなどの効果を持って居らずに打ち消しが出来なかった。
    このような事が何度もあります。

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Arena Bugs Out When Using High Numbers

    The game/app can't handle things happening in high numbers, ie. generating a large amount of tokens.

    I have a deck using Nyxbloom Ancient, Ancient Treewarden, Parallel Lives, and Treasure Vault. I attempted to sacrifice my 400+ treasure tokens plus use available mana from lands and creatures to generate 600+ tokens at the cost of 1200 mana. The game couldn't handle the "transaction" so to speak.

    4 votes

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  13. Fynn, the Fangbearer is dealing poison damage even tho he didn't do damage to the player(me).

    Fynn, the Fangbearer is doing poison damage even tho no damage done by a deathtouch creature hit the player. I blocked Fynn with a 3-3 and both died but I still took a poison counter. At the end of the other players turn I took an additional poison counter when another creature of his entered the battlefield

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Second Main Phase being automatically skipped when able to cast spells

    Had mana and spells to cast on second main phase. It was automatically skipped.

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Book of Exalted Deeds Wildcard Compensation

    With the latest Ban/Restricted announcement (https://magic.wizards.com/en/articles/archive/magic-digital/mtg-arena-announcements-july-14-2021)

    The card "Book of Exalted Deeds" will be banned in Standard 2022.
    Per the announcement, "Note that wildcard grants are not used for bans in Standard 2022. The Book of Exalted Deeds can still be used in both Standard and Historic play on MTG Arena."

    This does not make sense. There is a ranked queue for standard 2022 and Book of Exalted Deeds was a competitive deck. Many players used their extremely rare mythic wild cards to get copies of this card, which will now become useless.

    This does not seem fair…

    19 votes

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  16. 4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. XP not being added

    XP is not being gained for standard and standard ranked matches. Please get it together. I've had some time and am playing quite a bit. Was very disappointed to find that all the playing I've done hasn't been added.

    latest iOS and had to download latest MTG updates before i could play. thank you for your time and assistance

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Please have a way to disable the screen shake

    The screen shake on the new DND battlefield makes it nauseating. Please have a way to disable it.

    21 votes

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  19. Bug

    Hi everyone,i have problem with collor event,im at last challange and i have one more game to finish it,but every time i try to play it popos out "unabel to join the event" and error ocures,i can play all other modes compleatly normal,just cant finish this one to unlock new modes etc.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  20. JUMP IN! LANDS

    Jump in! In the land allocation of, if you make 3 colors, 2 pieces of 2 color lands for each type is too weak as a base for a 3 color deck.

    As a result, it is often the case that one color does not come out and it becomes a two-color deck with impurities, and it may not be possible to play properly.

    We request improvement so that 3 additional common 3-color fetch lands can be added like New Capena.

    ジャンプイン!の土地の配分において、3色を作ると、2色ランドを1種ずつ2枚というのは、3色デッキの基盤としては弱すぎます。

    結果1色が出ず不純物の入った2色デッキになることも多く、まともに対戦ができないこともあります。

    ニューカペナのようにコモン3色フェッチランドを3枚追加で入るように改善を求めます。

    1 vote

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