MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28713 results found
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Gut, true soul Japanese translation
The card shown has completely different text than what I see for the English version.
JP: When this card enters, choose a card you control and a enemy card to fight if the enemy card loses its exiled.
ENG: Whenever you attack, you may sacrifice another creature or an artifact. If you do, create a 4/1 black Skeleton creature token with menace that’s tapped and attacking.
1 vote -
Color challenge
This is my second to third time trying to get my color challenge fixed. I've already got the email back from customer support saying that I should follow these steps to make sure that my phone is compatible and I have a Google Pixel for but you guys have a Google Pixel 3 compatible for it. So is there any reason why my phone keeps crashing over and over after a certain matches in the color challenge event. If there's anything that I can do please let me know because I really do love this game online in the mobile…
3 votes -
Jumpstart: Jump in!
Jumpstart: Jump in!: Accepted reward after win, did not receive reward packs. Deck is not showing in deck list.
7 votes -
Not getting XP, Gold , or progress towards daily rewards.
Nov 19th, 2021 no XP, Gold, or progress towards any daily rewards after today's update.
9 votes -
Network error
Getting a network error, can't join queue, please try again when I hit the play button. This is happening after maintenance on Sept. 2.
16 votes -
Limited Rank not updating
Played in several events throughout the season but still not counting my limited rank even tried the draft challenge which i had no business being in.
11 votes -
Game loss without playing
Hi,
I made a premier draft deck. Went to play my first game - I saw my opening hand but was not able to keep or mulligan then it suddenly went black, and after some time the program went back to the draft screen with the option to play a game, but did not register a loss at that stage. Then later I came back to the screen and it registered me a loss for the draft - but I did not play the game, and I was not able to play it. This is unfair that I am not…43 votes -
Please ban Golos in historic brawl
Ban Golos in historic brawl. Uncreative, not fun, everyone is playing it, and if you yourself are not playing golos it is unlikely you will win. I lose 80+% of my games against golos
13 votes -
Please don't rebalance paper cards in Historic/Hist Brawl
I genuinely can't keep track of what evey card does anymore, they're coming at such a clip. Please don't have me try and remember which cards with the same name and art as a paper cards function different in your eternal digital format. Making an alternate standard with weird cards is whatever. Ruining formats because you want to patch cards that weren't playtested well enough is another. You shouldn't patch paper cards. Ban them if they're really a problem. Their design is done and finished.
8 votes -
Rite of oblivion
Why is this able to exile 2 of my cards when an opponent plays the card. Way overpowered for 2 mana and flashback.
1 vote -
Product Suggestion: Card Text Gives NUMBER ALLOWED IN DECKS
Since we've seen it before with Seven Dwarfs and the REALLY old Legend rule, why not just do a set with cards that vary the number allowed in decks right on the text.
So that you can still make a RESTRICTED/BANNED list powered card, and make it MYTHIC RARE and make it say ONLY ONE OF THIS CARD IS ALLOWED IN DECKS.
3 votes -
Activated abilities
'Activated Abilities can't be activated' This doesn't work for Demontion or Call from the Tower. Also Islandwalk for Master of the Pearl Trident doesn't work. If you can't make then work then could you just please remove them from the game entirely.
5 votes -
Midweek Magic Challenges
I would love to be able to issue challenges to friends for Midweek Magic events. I’m even happy to not have the games count towards the daily quests/rewards. I just want to be able to play the fun/silly/unusual MWM games against friends. (Make a great application even better!)
4 votes -
Fading Hope Bug
player used fading hope against my Delina, Wild Mage which is 4 total mana. fading hope is 3 mana or less why isnt this card fixed yet? I want some answers on why this isnt fixed!
5 votes -
Bug qualifier event
I just bought a pack of 3400 gems to play the alchemy qualifying event, when I started my first game the game closed instantly before pairing me with another player, it has not been the first month that this situation has happened to me. Then when logging in, the same thing happened again, and later it throws me the result as the first lost game.
I write this email to request a refund of the money used in the event, because due to game problems, I could not play the event properly, losing my investment of 4000 gems1 vote -
game closed before the start of the game
I just bought a pack of 3400 gems to play the alchemy qualifying event, when I started my first game the game closed instantly before pairing me with another player, it has not been the first month that this situation has happened to me. Then when logging in, the same thing happened again, and later it throws me the result as the first lost game.
I am writing this email to request a refund of the money used in the event, because due to game problems, I could not play the event properly losing my investment of 4000 gems1 vote -
New Special Card
Add "Yin and Yang" Enchantment to the Game. Mana cost 5 - one mana of each color: White, Blue, Black, Red, Green. The Enchantment itself will do this: "Whenever you gains life , the opponent target player loses the same amount of life. And vice versa." The card will be of mythic rarity.
1 vote -
1 vote
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Glitch issue
Mana count was off when I was trying to cast a spell; cost me a game and that game was the loss which knocked me out of the tournament
1 vote -
Lost two draft games due to arena crashing
Lost TWO ranked draft games due to arena crashing at the moment an opponent was found. Both times it put me through the "asset error" loading screen, when it finally loaded both games were counted as loses.
3 votes
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