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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28820 results found

  1. Jin-Gitaxias: Do you even bother play testing cards any more?

    Blue does not need yet another instant "I WIN!" card in its inventory! This card is borked, borked, borked: undercost, too strong and a game-winning ability all rolled into one! You can't even kill it as soon as it comes into play because its ability negates any response you can make! And since it is a blue card, by definition the player is alreadly going to have a spell-killer in their hand to negate your 2nd attempt to kill it off. Yet another card that needs bannning yesterday, unlike the most recent crop that didn't include any of your worst…

    3 votes

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  2. [BUG] Game crashes

    The game crashes very often when I clisk on PLAY, then on the table logo. When I'm about to pick my deck the game crashes.

    2021.12.10.3971.904583
    OS: Windows 10 Version 10.0.19043 Build 19043

    6 votes

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  3. log bug

    Log in death loop. Correct user/pass, but returns to log screen forever

    14 votes

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  4. Night

    I am playing on iPhone. I was playing a game where my entire game plan was playing 2 spells / turn. I was playing against a werewolf deck. Every time I played two spells during my turn, when my opponent’s turn began, it gave the “NIGHT” graphic and all the werewolves stayed on the nightbound side. This happened two turns in a row. I would have won otherwise.

    11 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  5. Traveling minister automatically targeted itself

    Last game I was playing Traveling Minister. I tapped for +1/+0 and life gain and it automatically targeted itself, not my other creature. I lost the game.

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  6. didnt receive any cards after opening packs

    Upon opening 10 packs of the new set i did not receive any cards from the set, can you please have a look at this and maybe reset it?

    8 votes

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  7. Log in loop bug

    I am on Chromebook logging in through GeForce now ...so platform is windows. It starts to log in. Gets to "initializing localization database" then goes back to log in screen.
    I have tried to use incorrect password and it is giving "incorrect user/password message" So is communicating with your server.

    7 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  8. Got 20 gems instead of a rare

    I opened a Kal pack and I received 20 gems instead of a rare. I don’t have the entire Kal rare collection.

    10 votes

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  9. Magic missile, Rem Kalorus, and a big stack results in zero damage.

    My opponent is at 9 life. Their board is a lands and a tapped [[iymrith desert doom]].

    I control [[rem karolus, stalwart slayer]] and a single [[showdown of the skalds]] on II (with another showdown having sacrificed to chapter III this turn

    I cast [[magic missile]] choosing opponent as it's only target. Two [[showdown of the skalds]] chapter II//III triggers go on the stack, targeting Rem.

    Opponent responds & casts [[power word:kill]] targeting rem.

    I respond with [[play with fire]], also targeting opponent. Two more[[showdown of the skalds]] chapter II triggers go on the stack, targeting Rem.

    At this point,…

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  10. Mystic forge not working entirely

    The card mystic forge is not letting me play any artifacts off the to of my deck, and it doesn't seem to be applying cost reduction from cards like Jhoira's Familiar

    6 votes

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  11. Direct Battles with Alchemy Cards

    Ever since Alchemy cards have been introduced I have not been able to do direct battles with my boyfriend if either of our decks have alchemy cards and we are trying to play a non-alchemy format. We usually are trying to play brawl against eachother and a lot of these cards are really important in our builds, but we have to remove them just to be able to play eachother. it really has ruined our experience with playing arena. I would life if we could still battle eachother even if these cards are present in our decks, i cannot understand…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Trade Feature

    MTGA is really fun and enjoyable. But i would like to balance it better with physical, paper magic cards and play with my family and friends. I looked it up and apparently MTGO has a trade feature. Also it allows you to turn in complete digital sets for physical paper sets for a reasonable fee. I would like to see this implemented into MTGA in the future. Allowing players to trade amongst each other would be awesome! And allowing us to trade in complete digital sets for real, physical paper ones would encourage me to actually buy into the $100…

    11 votes

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  13. Bug - MTG Arena for PC

    MTG ARENA - PC: I have imported a deck, which I already have all the cards neeeded, but the client says it is missing 1 Rare Card. I tried deleting the imported deck and building one from scratch, but I keep having the same issue and beacause of that I am unable to play with this deck.

    1 vote

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  14. Suggestion - Vote a format - Give the people what they want - two rotating weekly users choice formats Have an event queue with a weekly rot

    Have an event queue with a weekly rotation, and players get to vote once a day to select their desired format.

    At the start of each week, the format with the most votes gets offerred for that week - and it's number of votes is reset to zero. (Votes for unselected formats dont reset, so eventually every format should get a turn).

    Ideally I would like two separate sections - one for limited formats and one for other formats, but it could be offerred as a single list.

    Also, when showing the list, it would be preferable if it was…

    1 vote

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  15. Suggestion: Let us pay packs to play limited ( Draft )

    With draft events awarding packs that are nearly useless for limited-only players, it would be nice if the system allowed you to trade in your unopened packs for entry into more events.

    Based on the fact that the store sells packs for 200 gems, and draft events cost 1500gems for human drafts, and 750 gems for bot drafts, I propose allowing eight packs to buy into a human draft, or four packs to buy into a bot draft.

    You could even limit it to packs of the same set, so it is really only viable for playing repeat drafts.

    (You…

    1 vote

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  16. Faerie Vandal Bug

    I played Faerie Vandal, then played a Blitz card, expecting Faerie to connive. It did not connive, costing me the game (it would've been large enough to block as I'd planned for).

    Reproduction Steps:
    1. Play Faerie Vandal
    2. Play Plasma Jockey as Blitz
    3. Plasma Jockey dies, and I draw a second card
    4. Faerie Vandal does not connive

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. daily offers payed and not received

    Approx 10 minuts ago , i have bought with Gold in to the store , Otawara and Eiganjo , the legendary lands;
    There's a -50% , 1500gp for card , but i have not in my availability this two cards!.
    I have done a Re-Start of my notebook and nothin.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  18. Card Style Applies in Deck Editor, Not in Game

    I bought the card style recently for Narfi, Betrayer King. The alternate card style appears in my deck editor but not when actually playing the game on the battlefield.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Opportunity to activate ability passed over

    I had an opportunity to activate an ability that was passed over and as a result I lost the game.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Did not advance mastery level when gained 1000 xp

    Got 1000 xp from a daily quest (750) and first win of the day (250) and my mastery level did no go up. Not sure if got any experience at all...

    6 votes

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