MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28849 results found
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draft
draft frozen, web connection active, I tried to change connection, same thing. In attachment, two logs and a screenshot. I can't even concede. Thanks
1 vote -
basic land
Players should have acsess to all basic lands in past standards, even ones from before they started playing.
3 votes -
誤植を修正する気がない
1年近く前から誤植を何度報告しても直そうとしない。
それならとメールを送っても、このカスタマーフィードバック以外からのリクエストは受け付けないという何ともふざけた回答。
ユーザーを馬鹿にしている。3 votes -
Moraug Bug
the last sentence of the card’s description says “untap all creatures you control” and it simply doesn’t happen at the beginning of the second combat step.
3 votes -
Impact on in game economy
The latest release of Alchemy was the final straw for me, an avid MTG player since Scars of Mirrodin, and spender of on average around £100 a month on Arena.
The shear volume of rares being released, the lack of any in game mechanism for 'dusting', trading, or likewise, and understanding that cards can now be reduced in quality with zero refund opportunity having removed all consumer confidence in my purchases has just made me delete my payment details from the Arena client, and I'll no longer be a pay to play player.
I fully understand that Wizards couldn't care…7 votes -
Black screen with cursor
Black screen with cursor again!
Why does this issue happen every update?10 votes -
Lost a step on my Constructed Rank after a victory
Won a match BO3 at 6:50a PT 9/18/20 at Gold Tier 3 and instead of gaining any steps in my tier, I lost a step after a victory.
135 votes -
Redeemed wild cards not usable
I redeemed some wild cards to get various squirrel cards. They show up in my collection but not in my deck builder for some reason. Help?
3 votes -
Win combination function failure
While playing historic - Deck includes Locus Cobra, Scute Swarm, Risen Reef and maskwood Nexus plus Scampering Scorcher. This combination when played correctly will result in 100's of scute swarms being created and multiple lands being generated as the deck will draw all the cards and all lands will hit the battlefield. The result should allow the player prior to the attack stage to play Scampering Scorcher to give all the creatures haste and attack. However after all the creatures are created and lands have been selected the game moves directly to the attack phase not allowing the lands to…
3 votes -
Current Midweek Magic《Slowstart》 is cannot change deck.
Bug fixes will not be in time by the end of this event, and you are reluctant to make guarantees, so publish the name and penalty of the staff who caused this bug instead.
5 votes -
Opponent milled out but could continue playing
My opponent had no cards in his library for 3 turns. There was nothing on the board to prevent him from losing the game. He/she continued playing even though there was no card to draw from the library each turn.
Platform: Mac through Epic Games
Actual: My opponent continued taking turns with a milled out deck
Expected: I expected my opponent to lose the game the first time he/she had to draw a card from a milled out deck
Screenshots: attached
No workaround. Please compensate me for this.2 votes -
A Jump In Packet Has Different Name Both In-Game and on Website
Same packet but completely different name in-game and on website
In-game : Sacrificial
Website : MinionsPlease fix it in-game or on website, one way or another.
1 vote -
Please return the interactive feature of 3D cards
Please return the feature of 3D cards, in which you were able to move the art slighly with the mouse, it was a little detail but i think it added more fun to the cards, but since some updates ago the 3D effect in the cards cannot be interacted with and moves by itself.
1 vote -
Please tweak Mythic Rare Wildcard rewards
It's always a bad day when my rare reward counter turns mythic. It means I have to open 12 packs before I see my next rare wildcard, a resource that's far more valuable than mythic wildcards.
Could we get a separate reward counter for mythics that don't overwrite the rare one? I'd also love to get a common-rarity reward counter, but maybe that's asking too much.
1 vote -
Arena travou durante uma partida de draft e eu perdi o draft
Durante uma partida de draft dia 2022-05-08 o arena travou, entrou a cordinha e nao conseguia seguir o jogo, resultou na minha derrota.
Solicito reembolso do draft pois perdi a partida por contas do jogo2 votes -
Kami’s flare exiling
Why is Kami’s Flare exiling creatures, the card says deals Damage but nothing about an exile effect.
I lost a game because my opponent cast kami’s flare and exiled my geothermal kami so I couldn’t bring it back when I cast gloomshrieker.2 votes -
high cpu usage on victory screen
On the mac client over all releases, the CPU utilization spikes for me when on the victory/defeat screen. On my older mac, it makes every other app slow to a crawl and makes it hard to even switch between apps. It's much worse than the normal gameplay CPU usage for the app.
3 votes -
3 votes
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Why has Alchemy been applied to Historic?
I am not a free-to-play player. I pitch in money every set in order to be able to build decks that are competitive. But I really have to scrap and strategize to pull this offer for the money I am willing to spend on a video game. But, in my opinion, Alchemy changes all that. It looks like there are many more mythic and rare cards that cannot be drafted, only purchased from the store. Additionally, my cards that have left Standard yet are still viable in Historic have been nerfed with no wild cards awarded. I cannot justify spending…
7 votes -
Timeout
Since the new patch (09.02) been having extreme timeout issues. One long game ended in an infinite timeout with no resolution and had to quit the app (ios). Next game same thing happened immediately, no lands were even played. Switch modes from ranked to play and was able to start a game but the timeouts were slower than normal (several times thought I was stuck in a loop again because the timeout counter wasn't starting). That game finally ended in an infinite timeout. No defeat or victory screen on any of these
13 votes
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