MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28854 results found
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Capenna premier draft hanged
Capenna premier draft hung during first pack. Took me a while to realize that I already had 3 packs in the queue but nothing shown. Restarted Arena, but took forever to get back in so was way into pack 2 before I could start picking again.
Would like to be refunded the 10 000 gold for the draft.2 votes -
Give Kenrith a card style!
Can we please get a parallax card style for Kenrith, the Returned King (ELD)? He must have gotten overlooked during that set because pretty much every other card got either a showcase or 3D style.
It makes extra sense since he's a legendary creature that's played in a lot of different formats.
2 votes -
Rare Wildcards not being credited.
This is getting silly.
I've had this problem for quite a while. Just today I had 4 rare cards NOT being given to me after earning them during opening packs. 3 of them were from inside the packs themselves, one from the rare wheel in the top right corner. This is not a new problem for me, it's happened many times before, but 4 at once is maddening.
Is there a way to get this fixed up?
Cheers1 vote -
Bug with Elvish Clancaller
- How to reproduce the bug: Start in precombat main phase. Have Elvish Clancaller and Elvish Archdruid on the battle field, with the ability to create 4 additional elves that do not have activated abilities. (for example, you have 4 forests in play, 2x Dwynen's Elite in hand). After casting the elves, Arena will sometimes (but not always) pass to combat even though you can tap the Archdruid for enough to activate the Clancaller. This can currently only be fixed by using full control.
- I am using a PC running Windows 10.
- MTGA sometimes passes priority without letting me activate Elvish…
3 votes -
New card nerfs
Hi! if youre going to borrow a page from hearthstone and start nerfing more cards, can you at least do as they do and give wild cards for the number of nerfed cards we own? I made those cards w my own wild cards and would rather not continue to spend on making cards knowing they could be nerfed at any time. Best, Paul
7 votes -
Ban Game-breaking Cards
All cards that grant extra turns or combat phases need banned. These completely break the game and 99.99% of the time guarantee a win for the user. Also, any and all cards that allow my opponent to play cards from my library should be banned (i.e. beholder). I have played magic for over 2 decades now and these sort of cards are getting out of hand. It is one thing to use something like mindflayer and take 1 or two cards but to be able to play my library on your turn is rediculous. I will not spend 1 more…
6 votes -
Naomi, Pillar of Order & Repel the Vile
Playing on IOS tablet and was unable to target Naomi with Repel the Vile. In fact was not able to even select Naomi to read, expand the card, etc... definitely seems to be a bug that the card is “unselectacle’ or something
So frustrating to lose a game to a creature that should have died 5 turns earlier, cost me a good draft run.
3 votes -
Limited Ranking Not Advancing
- Since Kamigawa, I've played a sealed event and two draft events with some wins, but my limited rank has not advanced.
- PC
- See 1 above.
- Expected a rise in my limited ranking.
- N/A
- N/A
4 votes - Since Kamigawa, I've played a sealed event and two draft events with some wins, but my limited rank has not advanced.
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Bug with Shigeki, Jukai Visionary after repeating the process more than 3 times
I could not return Shigeki, Jukai Visionary to hand after looping the process 3 times in a draft match.
Despite having more than four cards in the deck earlier I could not activate the ability as wellPlatform is iOS
There should be a way to still tap and return Shigeki to put lands on the battlefield and to then return the card to hand and activate the channel ability.
No workaround found, ended in a match loss due to the bug :(
4 votes -
Disruption Protocol
Game did not stop after opponent cast Tamiyo even if I had a Disruption Protocol in hand and 2 Islands and 1 other land untapped. I could not use my counterspell to prevent Tamiyo from resolving.
4 votes -
Cards changing to Alchemy Version
When i set up my standard deck with Cosmos Elixir, they keep changing to the Alchemy version of the card. I have top go in and remove them and add the standard version back to the deck. It usually happens when i change decks.
4 votes -
Missing mastery pass reward level 10
My mastery pass reward level 10 and 11 are missing. 300 gems and o mytich card. Please solve it
2 votes -
Missing promo card at 45/90 Ixalan and Rivals of Ixalan packs bundle
As soon as WotC add the opportunity to buy 45/90 packs bundle for gold, I plan to buy Ixalan and Rivals of Ixalan. But I noticed that unlike all other bundles, this bundle does not have a promo card in 45/ 90 packs bundle. Please, as you will be adding option to buy bundles for gold, also add promo cards for Ixalan block bandles, as in other bundles.
TLDR: Ixalan and Rivals of Ixalan 45/90 packs bundle in store doesnt have promo card like all other 45/90 packs bundle. Please fix.
2 votes -
クラッシュ
スタンダードイベント中に突然アプリが落ちました。
その後、アプリが起動出来なくなりました。
起動しようとしても真っ暗な画面のまま数秒で落ちます。
起動するためにはアプリをインストールし直すしか方法がありません。
スタンダードイベントもゴールドを使用して参加しているのに、強制的に負け扱いになるのは納得が行きません。
補償して下さいませんか？2 votes -
New Capenna Premier Draft Bug
Draft blocked on the 5th pick, without the chance to continue.
It shows 2 packs in the stack but it doesn't shows the cards.
Can I ask for a refound as I lost my gems?2 votes -
bug
i wanna report a bug.
while I was playing the image froze and never came back. Then after fifteen minutes of waiting (as seen in the image) I had to exit the game and then enter and find out that the draft had ended and my deck chose itself.
Sorry for the inconvenience and thank you very much.2 votes -
2 votes
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game froze after evolving wilds was activated
was mid game when the opponent used his evolving wilds and the game froze. the timer went down and then just stayed there.
3 votes -
I'm tired of getting insulted by this game's economy
I'm a whale on this game. You can verify my purchase history.
With this game it's always a feels-bad after I spend money to buy gems. With the economy stream I expected better treatment from you, but instead felt very insulted. After 3+ years of playing your game non-stop (you can verify my account's history), I finally took the decision on stopping and taking a huge break.
Not only did you insulted us all with your plans to fix the economy, but you don't hear the message loud and clear from your players! WE WANT DUSTING! WE WANT BETTER REWARDS!…
3 votes -
Thoughts on how to fix the Arena economy
Anyways, heard you made an economy stream, but I felt that many of the suggestions you made to improve the economy were a bit off the mark, so I wanted to provide my input to the matter.
The Arena economy runs on a couple of metrics. First, there is cards earned, which given the current economy, can basically be reduced to rare/mythic cards earned. Next, there is cost above return, which is the cost of the event or pack, minus the currency you get from it(and you probably don't want players to generate more currency by playing more, since that…
3 votes
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