MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28836 results found
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mastery rewards past lv 90 not recieved
I'm at mastery level 103, and just bought the mastery pass after finishing a draft. I got all the rewards up to and including mastery level 90, but none of the 13 uncommon cards came through.
I couldn't see that I recieved any rewards other than the lv1 rewards (as a pop up on the screan), but checking the packs tab showed that I got them, looking at the mastery tree showed the orbs, I got the token, the gems (not sure about the gold but probably got that too). klicking on build new deck showed that I had gotten…2 votes -
Splendid Reclamation + Ruin Crab = Unexpected match ending bug (repeatable)
Pulled 30+ lands from graveyard to battlefield with Splendid Reclamation while Ruin Crab was on my battlefield. Caused error that crashed the game forcing a "draw" when it was mill for win. This is not the only time this has happened and is a repeatable bug as it has happened 3 other times in the last week.
1 vote -
Discovery//Dispersal
Should of screenshotted it but it wouldn’t allow me to cast nor discard it from hand. Was able to cast different spells. It cost the game. XD
2 votes -
Pre Order Kamigawa Neon Dynasty bundle disapeared
I pre-orderred both Kamigawa bundle. There showed up in my pack tab as unoped and able to be redeemed on the 10th of Feb. One of them is not showing up anymore (the one with the draft tokens)
2021.12.80.3983.908401
1 vote -
Bug Brawl
Unfortunately I have been experiencing a bug related to the Brawl format on Arena for several days. When I invite a friend of mine to a brawl game, the system doesn't let me select a brawl deck but a 60-card deck which can be standard or historic. Please fix the bug that has been going on for days and is stressful especially for those types of players like me who take it as a fun to share with friends with a fun format like brawl
3 votes -
Game froze on mobile app during paid quick draft in mtg arena
The game froze during a crimson vow quick draft, and was unresponsive. This was on the mobile app on an iPhone on the last iOS. Because it was unresponsive, I had to restart. Doing so resulted in a loss. I have had this happen on multiple occasions and would like some kind of compensation please.
3 votes -
rigged
Game is a 100% rigged
THIS IS A PAY TO WIN SYSTEM WAIZARDS HAVE IMPLEMENTED!!!! PLAIN AND SIMPLE.
You pay with money to buy data and in return you get better odds in every match you play for a period of time till it ends and you pay more and repeat the cycle. The algorithm is rigged with match making/card draw/ starting hands and several others. Decks that have a 70-90% chance of win on tabletop is a 20% chance to win in Arena unless you pay for more data as a rigged cash cow! F-you, Wizards made me quite…27 votes -
Missing Mastery Pass Rewards
Didn't get rewards from lvl 68 Neon Dynasty mastery.
1 vote -
Product suggestion
I don't find any other place to write this but this i suggestion for many thing about Magic The Gathering to help you get more Magic Players so take this to the top.
1:
It gonna be expensive to play live magic now togheter with MTGA. so to get it to work exonomically you should release 3 sets per year and alson make the Standard rotation each 3:rd year instead of 2. This will save SAtandard in the live play and not make magic so expanesive so you will kep players and they will be able to play the new…1 vote -
draft
Avatar Screen Frozen over Draft UI.
The UI to change my avatar was stuck over the draft UI and I was unable to close out of it. However the draft continued as normal so when I was clicking trying to close the avatar screen it was clicking on draft selections. I ended up picking three times completely blind before the avatar screen eventually closed.
1 vote -
reward on the neon style
there is 2 neon style missing in the rewarded ones of the events... i played to get the 20 and didnt i event get not rewards, so i played all the times that i need to get the 20 styles, the kodama reach and the twin lizzards.
im playing on pc.
the reward was not giiven to me
i expect the reward1 vote -
Historic Map Rotation
Can we rotate out some maps created for specific standard sets to historic when sets rotate out of standard? Or just use all standard maps for historic as well since standard is subset of historic
1 vote -
Change in decks with cards not in collection
With today's update there has been a change in the way MTGA displays decks with cards not in your collection. Previously they were grouped together at the bottom with a large dark red wildcard symbol and a shaded deck art if you did not have enough wildcards to craft them, but if you did have enough wildcards they would appear with your fully owned decks with a smaller wildcard symbol and the regular deck art, and they would be sorted with those decks based on when you saved them. Now all decks with uncollected cards are grouped together below the…
1 vote -
Gisa and Binding of the Old Gods
With Gisa, glorious resurrecter on my battlefield, I played binding of the old gods and destroyed the opponents blade historian. It was still exiled but on my next upkeep Gisa should've returned it under my control. It didn't and remained exiled.
4 votes -
Traditional Draft
I paid 10,000 coins for a traditional draft and was disconnected.
Now Traditional Draft is off the schedule and I'm out 10K Coins.10 votes -
la partie c est bloquer, j'ai du redémarer, j'ai perdu un tour et perdu. c'était en draft rapide
la partie c est bloquer, j'ai du redémarer, j'ai perdu un tour et perdu. c'était en draft rapide
2 votes -
Locked In The Cemetery
I played the card Locked in the Cemetery and even though I had 5 cards in the graveyard, it didn't turn the enemy's card, and that's why I took damage and lost the draft.
2 votes -
Golbin Ruinblaster not working
1.) To reproduce, cast Goblin Ruinblaster with kicker.
2.) This occurs when running Arena through Epic Games Launcher.
Using Arena via Epic Games client on MacBook Air (M1 chip)
When kicked, it is supposed to destroy target land, but does not. In some cases, the game with "hang", and sometime destroy the owner's land without it being selected.Target land should be destroyed.Two videos attached, two separate attempts, same result.No workaround found.
Please fix this. Thanks.
1 vote -
large stack turn timeout on mobile
reporting a bug.
I've noticed when I play on PC, my processing power can process large stacks instantly, whereas when I play on mobile (I mainly play mobile) large stacks are resolved one at a time. When I play a scute swarm deck I often have stacks of 100+, while my phone is slowly resolving each action one at a time, the timeout bar is used. I was just playing a game in comp where I triggered a 100+ stack 4 times in a row to gain the life I was going to need to survive next turn and then…
12 votes -
Opponent's conceding counts as my loss
Unfortunately I'm not sure how to reproduce this, but I was just playing in an Arena draft, my opponent conceded, and some kind of bug happened where it was recorded as a loss.
35 votes
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