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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28927 results found

  1. UI Stuck Mid Game

    What happend:
    I was in the middle of a match, and was going to play Sea-Dasher Octopus after declaring attackers, and the UI froze up. Animations still occurred, my timers expired, but I was unable to click anything, pass turn, etc. In the end, the game got stuck at the point where my last timer expired. It didn't auto-conceed or whatever, it just got stuck at the current board state. It has been this way for several minutes while I have been typing up this report.

    I am still able to hover over cards in my hand, and hover the…

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Grammar on Load Screen Advice

    One of the hints/advice/etc on the loading screen reads "Can't find your deck? Decks that missing cards or other errors appear at the bottom of the list." It's read like that literally as long as I can remember having the game (2+ years). Should read "Decks that are missing cards or have other errors..." or "Decks with missing..."

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  3. Change Secret Lair Packaging to the most recent Heliod Card Mailer

    Hello,

    I just received the "apology" mailing for the missing Heliod card from Secret Lair Smitten Superdrop. Thank you!

    The mailing came in small "envelopes" which I just love. Up to now, I have been buying at least two of every Secret Lair release (one to store and one to open), and those boxes are too big to keep storing. I was considering giving up on buying a second copy of each item because of their size and then these great little items arrived!

    Please change Secret Lair packaging to be like these, they're great!

    1 vote

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  4. Strategic planning can't select option

    Cast Strategic planning in draft. close browser to check graveyard. Return to browser and all 3 cards cannot be selected. Forced to auto concede upon timeout

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Losing a rank point after winning

    After the rank season reset I was put in gold so I just hit gold 3 and after I won a game it showed me losing a rank point. Is this another display issue or did I actually go down in rank from a win?

    5 votes

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  6. Stomp (Damage cannot be prevented) vs. Selfless Savior (Indestructible)

    I have Selfless Savior and Sram, Senior Edificer on the battlefield. Opponent plays Stomp, which deals 2 damage that can't be prevented, and targets Sram. I sacrifice Selfless Savior and give Sram indestrucible, however the 2 damage from Stomp still kills Sram.

    Indestructible DOES NOT prevent damage, it is defined as follows on print versions of the card in question: Damage and effects that say "destroy" don't destroy it.

    Here is a ruling on Stomp I pulled from Gatherer: Stomp only stops damage from being prevented by effects that specifically use the word “prevent.”

    Sram should have taken the 2…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. update : timer bug once again

    Everything is in the title.
    Like last time for last update.
    Ppl which overcome the timer make the game freeze....

    2 votes

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  8. Magecraft / Wildshape bug

    Wild Shape / Magecraft glitch. To reproduce the bug, use dragonguard elite or a clever lumimancer. Lumimancer is the worst one because it gets a +2 bonus. Wild shape should give you the option of a 1/3 turtle hexproof, 3/3 trample, or 1/5 reach. On magecraft abilities cards it does not take on these attributes but stacks them. Casting one 3/3 trample wild shape on a lumimancer gives it +2/+2 from mage craft and a +3 bonus. I have seen 3rd turn 10/10 with trample from this bug. Wild shape “should” turn the creature into a 3/3. Not stack on…

    1 vote

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  9. Magecraft / Wildshape bug

    Wild Shape / Magecraft glitch. To reproduce the bug, use dragonguard elite or a clever lumimancer. Lumimancer is the worst one because it gets a +2 bonus. Wild shape should give you the option of a 1/3 turtle hexproof, 3/3 trample, or 1/5 reach. On magecraft abilities cards it does not take on these attributes but stacks them. Casting one 3/3 trample wild shape on a lumimancer gives it +2/+2 from mage craft and a +3 bonus. I have seen 3rd turn 10/10 with trample from this bug. Wild shape “should” turn the creature into a 3/3. Not stack on…

    1 vote

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  10. Magecraft / Wildshape bug

    Wild Shape / Magecraft glitch. To reproduce the bug, use dragonguard elite or a clever lumimancer. Lumimancer is the worst one because it gets a +2 bonus. Wild shape should give you the option of a 1/3 turtle hexproof, 3/3 trample, or 1/5 reach. On magecraft abilities cards it does not take on these attributes but stacks them. Casting one 3/3 trample wild shape on a lumimancer gives it +2/+2 from mage craft and a +3 bonus. I have seen 3rd turn 10/10 with trample from this bug. Wild shape “should” turn the creature into a 3/3. Not stack on…

    1 vote

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  11. Couldn't put cards on the bottom during scrying

    During Traditional Sealed event game I was manascrewed on 3 lands for several turns and cast Introduction to Prophecy. It revealed 2 nonland cards on the top of my deck which I needed to put on the bottom in order to draw lands and survive, but for some reason I couldn't move the revealed cards anywhere, so they stayed on top, which meant I wasn't drawing lands for two more turns. That cost me game and match.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. パラディンクラス

    相手がパラディンクラスを使用した際に、自分のターンでも呪文のコストが増えることがある。複数回確認しており、預言されたカードのコストが預言していない状態になる不具合が起こることが多い

    1 vote

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  13. Allow saving alt card lists with decks (separate from deck/sideboard) to make deck creation/tuning easier.

    When starting a new deck and swapping in and out cards by trial and error, the current deckbuilder GUI can make it difficult, annoying, or even sometimes impossible to do that efficiently or quickly. Usually there may be 100 or so applicable cards that may go into a deck concept. You hunt down all of those cards and get to the cards you want in your deck and sideboard. While you are still creating and tuning your deck, you want quick access to the remaining cards out of the 100 you initially identified to swap in and out to hone…

    1 vote

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  14. Incompatible card

    Someone just played a card against me that destroyed a basic land...this is ******* ludicrous. It's bad enough playing a game of "no" against a blue deck...wtf is the point of playing a match when you cant even get basic land out? Stupid stupid stupid

    1 vote

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  15. 黒吸血鬼クリーチャー「コウモリに囁く者」の解説が正しくない

    1.黒吸血鬼クリーチャー「コウモリに囁く者」で対戦相手にダメージを与えてもコウモリトーマンは絶対に生まれない。よって説明文と挙動が異なる。
    2.PC
    3.必ず発生
    4.1/1コウモリトークンの生成
    5.none
    6.none

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  16. Game glitched out and left creature on stack

    During a game, the interface was very messed up. One of my creatures remained on the stack from round 2 until I died, and multiple land were not tappable. Felt like a memory corruption or leak.

    Version: 2021.8.0.950.884923

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Strict Proctor does not prompt to pay cost

    Opponent had Strict Proctor in play. I cast Pillardrop Rescuer with mana up to pay. The game did not prompt me to pay the cost for Strict Proctor.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Missing Mastery Pass Rewards

    I havn't had lv57 mastery pass reward,an ikoria pack.

    34 votes

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    9 comments  ·  Events  ·  Admin →
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  19. High CPU usage when running MTGA on Macbook Pro

    Upon launching MTGA on a Macbook Pro, CPU usage spikes to over 100% usage and battery drains faster than I've ever seen it drain before. Adjusting graphics options had no effect, and the high usage persisted as long as the game was open, no matter what was happening on screen.

    Another issue is the lack of fullscreen support for Macbook Pros, though this one is minor.

    46 votes

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  20. 1 vote

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