MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28925 results found
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Can't pick on draft
Hi
I was doing a draft but could'nt pick half of the time
Was always on "waiting on other players to pass a draft pack"
My internet was working
Finished the first pack with 10 cards in my deck
for the second I got only 1 and it says "pack 2 pick 4"I just bought gems to do a draft and having that kind of bug give me want to ask for a refund pretty hard ...
15 votes -
ログインした後にログイン画面に戻る
ログインした後にログイン画面に戻る。
1 vote -
Duplicate Protection Failure
I bought a throne of eldraine booster for sale today. I opened it and got 20 gems. Digging through my collection, I discovered that there's plenty of rare cards in that set that i don't have 4 of.
6 votes -
1 Daily Quest doesn't reset since hotfix
Ever since the hotfix I have 1 daily quest that does not reset. The timer counts down, but at 2 am pst the quest doesn't reset. The timer resets back to 24 hours and starts counting down again without ever offering me a quest, so end up with only 2 of 3 daily quests every day. I feel like I've been losing a lot of xp and gold and I'm definitely not getting the most out of my Mastery Pass. Please fix.
5 votes -
Bug
friend match doesn't work. Suggestion would be to fix it.
2 votes -
Draft token missing
Draft token
1 vote -
Product Suggestion
I'm starting a new support ticket, because after supposedly being escalated I've received no responses to ticket ID #2037042 for 3 days, despite my continued requests. If this is a "bug", then just set me up with the gems and gold to recreate my card assets on my new account!!! And then kill this account. I'm not asking for something for nothing. I'm just asking to have a playable account with the assets in which I have heavily invested. I own ALL [4x] cards from the start of Arena through Core Set 2021, and about half the cards from the…
2 votes -
Product Suggestion
I'm starting a new support ticket, because after supposedly being escalated I've received no responses or status updates to ticket ID #2037042. And my requests for update have been ignored for 3 days. If this is a "bug", then just set me up with the gems and gold to recreate my card assets on my new account!!! And then kill this account. I'm not asking for something for nothing. I'm just asking to have a usable account with the assets in which I have heavily invested. I own ALL [4x] cards from the start of Arena through Core Set 2021,…
1 vote -
Match history
Hi,
I've been playing for a while, and I'm quite new at MGT both the game and Arena, although I used to play many years ago. It has changed a lot.
I really think having a match history of played games would be a great tool to learn and understand the game. Many times after losing or winning a game there are interactions which I didn't understand at all. Having the opportunity to rewatch the match would be beneficial for understanding key mechanics and knowledge of the game.
There's no way for me to rewatch those games or even just…
13 votes -
Reward Card Pool suggestion
The reward card pool of the daily wins is exclusively set to standard cards only as a reward.
But what about the other cards? Are you considering to expand the card pool with the historic set cards aswell? Or let us choose which card pool we want rewards from.
Meant sets from historic:
M21, Ikoria, TBD, Eldraine, M20, War of Spark, Ravnica Allegiance, Guilds of Ravnica, M19, Dominaria, Rivals of Ixalan, Ixalan, Amonkhet, Kaladesh1 vote -
Took two cards at once in Arena Cube Draft.
While doing an Arena Cube Draft, I was hover-dragging a card I was going to put into my sideboard. While I was hover-holding it, the draft timer reached 0 and I let go of the card. What ended up happening is the card that Arena had "Auto-selected" for me went into my deck and the card I was holding went into my sideboard. To clarify, my image shows 16 cards taken from the first 15-card pack. Later, I noticed I got two last picks. My pool now has 46 cards. I can't be mad because it worked out for me,…
2 votes -
Server loss connection
Since last update my game is losing connection constantly, while my internet still working fine. So the server lost connection, then the game get freezed. If i restart the game, i get long reconnection time, and after some retrys i enter the game again but it still freezed ...
153 votes -
Integrate store pre-release with an arena option, so we can still play pre-release during COVID.
Hi,
I am in Melbourne Australia and once again a lock down has prevented us playing at pre release.
It would be great if the store could sell us physical packs (pre release sealed packs) and we get a unique code to use on arena. This could be a different code for each event. This code would allow us to play a sealed event on arena (don't keep the virtual cards).
We could play sealed games against other people who play at the store. So just moving it online. This would allow the event to continue over our Melbourne lockdown…
3 votes -
Elspeth didnt select
Playing a Brawl match. Opponent house out Pridemate (3 mana) & Vorinclex (7 mana). I played Elspeth and no option was given to select just moved to the attack phase.
8 votes -
More information, statistics, match history
It would be really great if I could display constructed match history (maybe even replay matches), see win rates of my decks, browse through draft deck history, some progress graphs etc. I would like to see all that directly in arena so I don't have to use some companion software or whatever. Also I am quite annoyed to check my Vault progress in Logs, it would be great to see the progress bar in Arena directly
24 votes -
Choice of opponent
We can’t report every unsportsmanlike player, but I wonder if on the matchup screen we could opt to mulligan our opponent. I’ve played the same bad players (roping, over-emoting, mocking) that take away from my enjoyment. I know I can mute them, but I’d rather swipe left upon recognition of the username if you catch my drift. If they treat every opponent the same, soon enough more players would choose to skip them as opponents in random matchups.
3 votes -
ログイン出来ない 音だけ流れてずっとブラックアウトしたまま
ログイン出来ない理由を説明して欲しい
気づいてないわけないでしょ？1週間は開けてないのになぜなんの対応もないのか理解出来ない2 votes -
[mobile] Support Lenovo Tab P11
I love this game, I play IT on my Notebook an IT works fine.
I want to play the mobile Version rather on my tablet (Lenovo Tab P11) than on my Phone (Sony Xperia ZX).
Unfortunately I can't install it on my tablet despite the System requirements shall be fine.
Please Support
Lenovo Tab P11
Model: Lenovo TB-J606F
CPU: Qualcomm Snapdragon 662
Display: 2000x1200
RAM: 6.00GB
Software Version: TB-J606FS12084210520_ROW
Android 102 votes -
Bug Regarding counters and copy abillities
Had a Land creature made by "Emergent Sequence" enter the Battlefield as a
0/0 with two +1/+1 counters on it. (2/2 total)
I then played a "Primal empathy"
Next turn "Primal empathy" triggered to make the land creature a 0/0 with 3 +1/+1 counters (3/3 total)
I played "Tanazir Quandrix" and target land to double his counters, now at 6 total.
The following turn I played "Echoing Equation" and target "Tanazir Quandrix" to have my 0/0 Land creature with 6 +1/+1 counters become a copy of targeted creature.At this point, the land creature became a copy of Tanazir, however…
4 votes -
Mana *****
There are days that your software flags me for mana *****. I have quite a few well balanced decks with either the exact or slightly more mana than is required to play my spells. I have to mulligan on these days constantly for mana issues or if I don't the software will load my hand with every card I cannot play and fill my mana pool with worthless mana. This is total BS. I have had games where every double mana card I have in my deck that I have only 1 mana for is in my hand while I…
20 votes
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