MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28919 results found
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earn a deck quest finished bt didn't receive the deck
After finishing my quests yesterday (30.04.2021) I received all rewards except my new deck of the day. The timer for the next quest started. I'm using iOs. Closing the app and restarting it didn't solve the problem.
4 votes -
Permanent Cheaper option to Play Arena without adding cards to your collection.
Hello,
I really enjoy playing Arena type modes in CCG like MTG or Hearthstone. It's really the only mode I enjoy. I could care less about building a collection or playing ranked or etc. I only do daily quests in an attempt to get coins to play Arena more. I don't know if there are other players like me, that just enjoy playing Arena for the sake of playing Arena, but this would be a nice feature. I would even pay a small monthly subscription service to play a Cube draft like this for the current set. I can enjoy…
1 vote -
Couldn’t target any creatures with Poison The Cup after it was foretold, lost game because of it.
Fix this glitch.
1 vote -
Best of 1 turn order queue
Either always or as a dedicated queue the ability to alternate on the play / draw as long as you don't change cards expect possibly for with the sideboard.
1 vote -
Quest for new deck did not award deck
Today I did the color quest to get the deck with the shark on it. (25 White or Green spells) Once Finishing this quest, I did not retrieve the deck and the quest is now on a cool down.
I was really looking forward to this pre-con also.1) Have daily quest (play 25 W/G spells) to unlock new preconstructed deck (UB)
2) Play in Standard 2021 Play queue
3) Complete quest during Standard 2021 Play match
4) See reward for completing quest, Shark deck
5) Click "claim prize
6) New Deck not in decks
Can I get my deck?33 votes -
Starting a game not able to play cards
I started a match and was not able to play land to start the game. Opponent was able to play a land but I was clicking and clicking with no action.
4 votes -
4 votes
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Scuttle Swarm causes an errror that leads to a draw
As reported previously procing landfall with First day of class active and over 30 scuttle causes a long delay that is mostly harmless. If a second one is then proced though it results in an error that turn the match into a draw which is insulting since at that point a deck running that is about to win.
2 votes -
Incorrect mana cost when casting spells
During play it has become apparent that either forseeing, or casting behold the multiverse my mana and that of my opponents when casting the spell on occasion only taps for one blue mana only.
In a recent game my opponent was also able to cast negate for only one blue mana as well.
Currently playing on iOS, on an iPad.I have attached the final screenshot of the match as I have no access to my log.
4 votes -
Deck win loss stats
I have never played the card game but did play the original computer game. When I saw the MTG arena I thought I would give it a go. I still have some trouble trying to figure out how some cards and decks work but playing helps solve that. With the ability to have so many decks and I am sure many with better knowledge than me have purpose built gimmick decks, I think there should be a win/loss tracker for your saved decks. You can hit a rut where you lose several games in a row where you can't get…
5 votes -
Dream Devourer
I really like the idea of a Foretold deck but I don’t want to be restricted to having to use swamps to achieve it. Could Dream Devourer be changed to a colorless creature or make an artifact with the same ability so I can choose any color combo to foretell? Awesome game btw! Takes me back to my middle school days lol
2 votes -
bug
your quests reload every 24 hrs
no
i finished one over 24 hours ago and one 10hrs or less and one a couple hours ago.
they do not load new quests every 24 hours, yet your pregame screen says it does, this has been bothering me for a long time and i thought it would be fixed yet now i felel i needed to say something.change your preload screen text or change the way they load so we dont get one new quest (out of three avail) but it could have a count down and reload per slot
1 vote -
Real Life Card Integration
One of my main frustrations is that I feel torn between playing MTG in real life and playing online via MTG Arena. I was wondering if you have considered devising a system by which players could 'scan and upload' cards they own in real life into the game. I realize that there is a profit motive, as MTG as a whole is a business. However, it gets pretty expensive to buy cards to play competitively in real life and then have to spend double that money to have a similar experience online playing MTG Arena. I think it would be…
1 vote -
it turns out that I bought the master's pass and then I reached a certain level that I was given 2 miticos wild cards, these were not added
it turns out that I bought the master's pass and then I reached a certain level that I was given 2 miticos wild cards, these were not added to my library.
1 vote -
Rank when not Rank
I played one Standard Ranked game earlier today, and I've play many regular Play or Brawl games since. At the end of each game I see my Rank decrease by one when it shouldn't have, I wasn't playing Ranked.
26 votes -
Cannot block
I had nine creatures on board and my opponent attacked with their full board of 10+ creatures. Two of my creatures were the same, two copies of wall of forgotten pharaohs. I could block with all my creatures except one of the walls. I tried cancelling and resetting the blockers, but as soon as I blocked with one of the walls, the other could no longer be selected. I'd click on the wall that wasn't blocking and nothing would happen. All my other creatures were single copies of the creature and could block normally. In the screenshot it is the…
26 votes -
2 votes
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Se desconecto y perdí mi torneo
Les comento que no es la primera vez que se apaga o se desconecta de la nada el programa pero requiero me regresen mis diamantes usados para el draft ya que no es culpa mía que se salga de la aplicación y que no quiera volverse a conectar
2 votes -
Please improve reconnection time / roping on disconnect
Right now, when the game loses connection to the server, it is better to force quit and start it again rather than wait for it to reconnect. On my internet, the former usually loses me one turn (and all 30-second extensions) while the latter often times me out of the entire game. Granted, in most games losing a turn also means losing the game.
I'd love if the game could handle this better, as disconnects have become too frequent for me to continue playing. Rather than tackling hard-to-debug network issues (there is nothing useful in the logs) I think it'd…
11 votes -
The matchmaking system is pitiful
Their normal, unranked matchmaking system doesn't make sense.
If you play control it matches you 90% against mirrors, if you play mono color mirror, if you play agrro mirrors, please, they should change it. It is a real rub7 votes
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