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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28909 results found

  1. iOS crash in draft

    I entered a Strixhaven premier draft on my iOS device, an iPad. I clicked on the icon to view stats on my deck and the game crashed. This was in pack 3, I believe I missed one and possibly two picks because of the bug. This happened approximately 6:15 a.m. CDT. I don’t know the location of log file on my device so I can’t upload it.
    Thanks

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  2. Lend decks to your friends

    Hey, so you know how as a heavy magic player and collector you've always had this friend or bunch of friends who would have a blast playing, but didn't have the time or money to invest in their own deck?

    Playing with pre-mades quickly got boring because they always need a bit of work and polishing to truly shine, so they end up becoming your new deck testers.

    Could this become a thing in MTG Arena? I for one would love to give my friends who are new to MTG a chance to get a good taste on the game…

    5 votes

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  3. Victory/Defeat Screen

    The victory/Defeat Screen hangs without letting you interact for too long

    14 votes

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  4. Best of 1 after sideboarding

    It could be cool to have a game where you both see each other person's decks and you get to sideboard before a best of one game. Not everyone has enough time for a long Bo3 game but want to make the one game as fair as possible. It may stop certain decks dominating others and allow for some clever sideboard building

    1 vote

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  5. I can't log in to MTGA on my PC

    When I try to log in it brings up a loading screen and within seconds displays the log in screen in a constant loop. Idk if the capture log will help but I've attached it

    1 vote

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  6. Remove banned cards from Brawl

    Brawl is supposed to be limited to cards available in standard. This is directly from wizards' page announcing brawl:
    Each player's deck is exactly 60 cards. Other than basic lands, no card may appear in a deck more than once. Each card must be legal in the Standard format; cards banned in the Standard format can't be played in the Brawl variant.
    Cards banned in the standard format can't be played in the Brawl variant.
    ...
    And yet Uro, even after being banned in EVERY format, remains available in MTG Arena Brawl.

    Uro is in nearly every deck containing simic…

    7 votes

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  7. Daily Wins, Claim Prize, Shambling Ghast trigger

    Couple of easy additions:

    For the Daily Wins, create a mouseover/click effect that outlines the prizes for each of the 15 daily wins.

    For the Claim Prizes, after a win, make it so I can hit the spacebar to claim my daily wins.

    Also, can we make Shambling Ghast's trigger to create a treasure token to always be on the right? (When there are no creatures on the battlefield, it appears on the left. When there are creatures, it appears on the right.)

    1 vote

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  8. Product Suggestion

    While attempting to Direct Challenge a friend on my friends list i am unable to Challenge him in FRIENDLY BRAWL format. None of my decks appear to be valid. I attempted to Use a 40/60/100 card deck. The 100 card deck is legal in Historic Brawl and I AM able to use said deck in that format. Additionally when we attempted to play 60 card challenges against each other all the cards in the deck except the basic lands were deemed not legal.

    1 vote

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  9. American flag sleeve

    The stars on the American flag sleeves are in the wrong corner.

    4 votes

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  10. no traditional sealed button

    The traditional sealed button is not there. I try all the different ways to look for the traditional sealed event and I can't find it.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  11. Translation Error - Imyrith, Desert Doom

    When the opponent put "Imyrith, Desert Doom" on the battlefield, part of the text was garbled in blue and I was defeated without knowing it.

    2 votes

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  12. Speed Match

    Please add an option to create a speed match. I am tired of waiting for new players to exhaust their time on EVERY turn. Need a speed match where if the player doesn't play within a set time they have to discard a card or something of that nature. Or maybe a max amount of time to consume over the entire match like chess.

    5 votes

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  13. Imporved Search function & Organize Sleeve Collection

    I have two suggestions I think would be a solid addition to the client.

    First, and most important. There is no way currently in the client to search for keywords based on mechanics that use only a symbol. For example, the energy mechanic cannot be search and filtered through what is currently available in the client. This makes deck building tedious and difficult. Myself as well as others would prefer to either add the symbol in as a filter option or associate the symbol to the keyword it is referring to.

    Second is more for cosmetic reasons. I have a…

    6 votes

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  14. Deck Builder crashes

    Arena crashes recently while deckbuilding without saving the current deck. It happens mostly when you check for deck stats.

    It extremly annoying when you can't brew decks and have to copy paste your deck from the internet just because the deckbuilder its programmed poorly.

    47 votes

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  15. Retriever Phoenix skips the Learn trigger when cast if it triggers another Retriever Phoenix to return to the battlefield from the graveyard

    Like mentioned in the title, casting a Retriever Phoenix skips the Learn trigger and you do not get a lesson. After I accepted the other Retriever Phoenix, the Learn animation appears, but you do not get to select a Lesson. I had all 7 lessons in my main sideboard in a best of 1 standard ranked match. Please fix this bug to make this card semi-playable :)

    2 votes

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  16. Hi, let me be clear, I'm really ****** off. Tibalt' trickery is an awful card and should be banned not because is too strong, even if the ad

    Hi, let me be clear, I'm really ****** off. Tibalt' trickery is an awful card and should be banned not because is too strong, even if the addition of Throes of chaos made the deck much stronger and reliable, but because a lot of other archetipes are simply unplayable 'cause that card. Also with the addition of throes of chaos, as I said before, you have a ******* one card combo wich can be recasted from your graveryard forever. You should ban tibalt's trickery insted of throes of chaos because the latter can be a fun card to play in…

    1 vote

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  17. Bug/Product Suggestion Details

    Can't edit my sealed deck. I registered for an Innistrad Sealed in windows 10 client and cannot edit my deck once I submit it. Can't even see the deck picture. I attach the log file and a screenshot. I couldn't help playing but it's annoying to have to keep bad cards in my deck.
    Coud you please consider a refund?
    This is the number the game tells me to refer to: 2021.9.0.3880.888241

    1 vote

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  18. STY Mastery Tree erased XP Bar

    After using the first Strixhaven Mastery Orb the EXP bar on my game disappeared and now I cannot make progress to my mastery pass. Help!

    4 votes

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  19. Card is picked with just one click.

    "Pestilent haze" is picked just one click at about 2nd draft-pick-phase.
    I remember other "one click picking" is happened at that draft but I was cautious after "Pestilent haze".

    36 votes

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    7 comments  ·  Events  ·  Admin →
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  20. Mobile App Store not working

    I have been playing on the mobile app for around a week now, and I have been unable to access the store since day 1. I thought this was just an issue with the beta but seems others are using store just fine. I reported issue and was told to uninstall and re-download which I did. Same issue still. I was also told to report issue here if reinstalling doesn't work. I'm playing on a new galaxy note 20.

    7 votes

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    0 comments  ·  Store  ·  Admin →
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